John Thomas Toys® Reviews 

182
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Products are top-tier: premium silicone, realistic details, great firmness choices, and shipping is always fast and discreet. This isn't my first order, and they've consistently gone above and bey... See more

Rated 5 out of 5 stars

I ordered Rhaegar & Convict in XL size. 1st time I'm comming across JTT. * 3 working days between order & actual delivery. Wow... Excellent order processing. * Keenly priced silicone material.... See more

Rated 5 out of 5 stars

Just received my XL Bargain Bin!!! Im super thrilled with products after my first package was swiped by someone. I was fortunate to get ahold of customer support and be able to order a replacement. So... See more

Company details

  1. Outlet Mall
  2. Wellness Center

Written by the company

platinum silicone sex toy manufacturer, retailer & wholesaler


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(182)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

I never thought how easy it is, to order amazing anal toys…..

An exceptional fast processing of an order, the ordered masterpieces arriving often the day after I placed my order.
Always discreetly delivered by Parcleforce who can sometimes make you wait.
I liked in the past to option of first class or „next day” option…would be nice if John Thomas Toys would offer this again.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE these toys

I absolutely LOVE these toys! They are definitely among my favorites. The quality can’t be beat, their shipping is fast, secure, and discreet. I have several of their largest toys now, and I will be ordering more ASAP!
F%CK YEAH!!! 🔥🔥🔥🔥🔥🔥🔥🔥
🤪🤪🤪🤪🤪🤪🤪🤪
BostonBearPig (Yes, THAT ONE!)

February 1, 2024
Unprompted review
Rated 2 out of 5 stars

Was sending a hard toy instead of the…

Was sending a hard toy instead of the ordered soft toy.
I dont was seeing this in the first second and open it.
After contact the shipper, ther is no replacement with open packaging.
Was ist my misteake? No!
Now i have a toy that i dont want. Waste of money.
Btw. Toys are made in china
Postitiv: Fast shipping
I dont order again.

December 4, 2023
Unprompted review
John Thomas Toys® logo

Reply from John Thomas Toys®

I am very sorry the toy you received was too firm for your liking. Due to strict health and hygiene rules we cannot accept a return on a toy once it has been opened.
We are happy to enclose a free replacement on your next order.
Regards,
Jeff

Rated 5 out of 5 stars

Great toys, great service

Delivery is quick, communication is good and the toys are high quality. The Godzillaz has just enough texture to enhance sensation, without being aggressive or difficult to clean. The frill around the head needs some care, but otherwise it's a pleasure to use and store.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

WoW… my Alien Hooligan x

The customer service was supreme from beginning to end. I had questions which were answered promptly.
The delivery was super fast which was muchly appreciated as I was so excited to feel my purchase.
On arriving my package was boxed and discreet. Then to my own annoyance I had to go away for work and attend some events, but on my return I opened my package to see its wonderful contents. Firstly the lovely people from JTT had popped me in a free gift and some chocolates. Then the useful and strong vac-u-loc suction cup, the travel bag and finally my Large 12” ALIEN HOOLIGAN Platinum Silicone Dildo……. WoW!
The weight, the detailing, the quality was fantastic and on par as I have become accustomed to with any JTT toy.
Then when I used the ALIEN cock it certainly was a HOOLIGAN. The concave shape of the end seemed to suck my internals to take me to orgasmic levels on each outward stroke, this gigantic probe was wanting to go deeper inside me, I couldn’t resist and all too quickly I let my new bestest Alien friend take what it wanted and I succumbed to my most amazing orgasm ever.
Thank you so much. I will add to my collection again soon.
miw >^..^< 🐾

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company.

Customer service is excellent. The team are so friendly and I have never had a bad experience. The postage is quick every time and the packaging is discreet which is always a bonus! Toys are amazing quality. I now own 3 and they are by far the best I have owned. Such a big variation of colours, sizes, styles honestly think there's something for everyone. Can't wait to get my next, I'm thinking one of the bright coloured tentacle types next! Definitely recommend. An amazing toy company.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

JTT is my go to !!!!!

JTT has for me stood out for pushing "the envelope" in fantasy toy design in a premium material that is actually useable. I love how they are soft, but not so soft, that be it a cuddle, or you are bearing down on them, they "stand there ground" so to speak and do there job amazingly!!! The design, production and after sales have always been faultless and when I have contacted the team they have replied to my query quickly, kindly and always to the best of there ability and to my satisfaction. I now have over 20 of their toys and will continue to keep JTT as my go to. they are like art pieces to me and always on display I love them!!

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service ! Polite and very quick to respond and deliver ! Very high quality toys ! That are true to description ! Will definitely recommend to everyone I know !

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

One of the Best Adult Toy Makers in the UK.

John Thomas Toys are brilliant! Makers of high quality silicone adult toys in sizes most other companies are afraid to go near. A huge and interesting range too.
All the toys come with nice velvet storage bags and attachments for machines.
Friendly staff with good customer service.

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Love these dildos!

This is my second toy from John Thomas Toys and I am even more obsessed. I got the Spock's cock in glow 7inch with medium firmness. It is the perfect size for all the ways I use a dildo. The craftsmanship is amazing. You can tell it's a quality toy. It's easy to clean and comes with it's own storage bag that I love. The base it comes with makes it great for me to put the dildo on a hard surface for solo play. The shipping is pretry quick to the US and both toys arrived with no issues. I highly recommend looking at their vast toy selection so you can find something you like!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

GREAT PRODUCTS

I absolutely love these guys. They’re such an amazing company and those that work there are so lovely as well. I can’t wait to carry on using these products :-)

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Customer service out the wazoo

Every step through the process of buying this site's products has left me with an overall good vibe.
Not many companies actually go anywhere near an extra few steps for customer satisfaction, but here they do actually listen to their customers and genuinely seem to want to make the experience better for their customers.
They reply to emails fairly quickly and their website is very simple to navigate.
I was taking advantage of the spring sale they had and was able to follow up on a lot of things, but the item variations I wanted were out of stock by the time I got to buying them. They have a notes section when ordering and I explained my situation and they've agreed to send me them when they have them in stock -as I am very picky and fairly stubborn, this was great.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great toys

Very nice toys, with amazing sales persons, and great communication.
Toy arrived rapidly to my home in France, with fast shipping. I recommend a lot!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

As usual with JohnThomasToys, perfect!

As usual with JohnThomasToys, delivery is fast and comes with a handy little carrying bag.
The dildo itself is in a great material: their silicone is very comfortable and very good quality (I have dildos that are several years old and they are in the same condition as the first day).
A sure value to please yourself!

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

The best company for quality toys and customer service

John Thomas toys is truly one of the best companies to buy toys from. Professional quick shipping with a team that will help with any questions or concerns. The quality of the toys is amazing and is perfect for beginners all the way to experienced users. Look no further than John Thomas toys when looking to buy a toy

April 20, 2023
Unprompted review

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