Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy ano... See more
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See what reviewers are saying
Their purchasing page allows both a cardholder address and an option to deliver to a different address. I added a different delivery address. However my purchase was delivered to my cardholder address... See more
Very responsive helped find a solution to get the tow bar to a remote part of the UK kept me informed at all times about the delivery process. Efficient and trust worthy. not fitted the bar yet but h... See more
Ordered a towbar and vehicle specific electrics on Thursday, spoke to Derek on the phone who said it would be Wednesday or Thursday for delivery. Everything arrived today (Wednesday) Derek has b... See more
Company details
Contact info
Nottingham, United Kingdom
- 01159 266733
- info@just-tow.com
- www.just-tow.co.uk
4.0
Great
814 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Supplied exactly what was required
Supplied exactly what was required , promptly and well packed
March 17, 2025
Where is my order???
Having ordered a replacement caravan socket bracket for my car, Just Tow used Evri to deliver it. This never happened. I tried to contact Just Tow by email several times with no success, they never replied. I contacted their phone number, the person on the line just said they had to review the order and would get back to me. Four months later I am still waiting. Maybe they need to review their customer service.
November 2, 2025
Great product and easy to install.
September 30, 2025
Knowledge of products and availability…
Knowledge of products and availability of stock made it an easy choice to deal with these people
September 4, 2025
ignored all emails to say it had not…
ignored all emails to say it had not been delivered,took my money never sent,dont trust
August 23, 2025
Knowledgable staff on the phone pre and…
Knowledgable staff on the phone pre and post order.
August 7, 2025
cheap as chips,and arrived spot on…
cheap as chips,and arrived spot on time,cannot fault.
July 29, 2025
A great "while-you-wait" tow bar…
A great "while-you-wait" tow bar fitting service. Knowledgeable staff and professional service. Highly recommended.
July 17, 2025
No communication
Ordered item, money taken, 10 days later no item received. Emailed them to ask if they had dispatched it. No reply to this question, just had the money returned with no explanation. Emailed them to ask why they didn't supply the item, which was marked as being in stock. No reply. They are not treating customers with respect
October 14, 2025
Unprompted review
Excellent price for the parts and…
Excellent price for the parts and prompt delivery. Only complaint I would have, and not sure if this is anything to do with just tow, is that the instructions on the electric kit were rubbish. I am a chartered engineer of over 20 years and it took me ages to work them out!
June 30, 2025
Great experience I was kept up to date…
Great experience I was kept up to date with my item and delivery many thanks.
June 19, 2025
5 star review- The tow bar is good…
5 star review- The tow bar is good quality.
The only downside is the instructions are abit confusing. Also the universal electronic instructions are abit confusing got there in the end. Thanks
June 3, 2025
Excellent service from a nice young…
Excellent service from a nice young chap, had a problem with hooking up to caravan just before going on holiday and they sent same chap out to rectify it very promptly, he explained what happened and sorted it straight away, brilliant service thanks
May 18, 2025
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