Just Tow Reviews 

815
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Paid for a tow bar "in stock" and it never arrived. No contact from them despite numerous emails. The phone number rings out to voicemail, never answered. I left three voicemails and still nothing.... See more

Rated 4 out of 5 stars

Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy ano... See more

Rated 5 out of 5 stars

Their purchasing page allows both a cardholder address and an option to deliver to a different address. I added a different delivery address. However my purchase was delivered to my cardholder address... See more

Rated 5 out of 5 stars

Very responsive helped find a solution to get the tow bar to a remote part of the UK kept me informed at all times about the delivery process. Efficient and trust worthy. not fitted the bar yet but h... See more

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

815 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(815)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from a nice young…

Excellent service from a nice young chap, had a problem with hooking up to caravan just before going on holiday and they sent same chap out to rectify it very promptly, he explained what happened and sorted it straight away, brilliant service thanks

May 18, 2025
Rated 4 out of 5 stars

Good

Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy another from different supplier. Overall the tow kit is a good price and has full easy guide to fit.

April 11, 2025
Rated 5 out of 5 stars

Insignia trailer lights

Well priced easy to fit and video and phone if needed wired in and worked first time. Instructions are clear and not a lot of tools required but patience is required. Many thanks Ivan

May 13, 2025
Rated 2 out of 5 stars

The detachable housing wasn’t engaging…

The detachable housing wasn’t engaging the swan neck lowball the fitter said he would bring a new one out when he came he didn’t bring one ,he put the lowball on and said it’s best to keep it on !!!! ,I have since taken it to another supplier and he changed the adapter it’s now working perfectly I can take it off and put it on …. Not leave it on permanently.It cost me more money to resolve this issue so not happy with the fitter and will not rec🤬🤬

April 11, 2025
Rated 5 out of 5 stars

Great service

Good range of quality products at decent prices. Easily ordered item which was despatched promptly with regular updates on order progress.

March 28, 2025
Rated 1 out of 5 stars

Refund scammers, awful service. Avoid

Purchased a tow bar and wiring kit. Had to return the wiring kit and was returned immediately. No details of how to return included either the item. Took many emails and calls to get the return address. Item returned and still no refund over 30 days later. Dispute issued with bank for refund and trading standards and consumer ombudsmen’s complaints being submitted. Next step will be small courts if I don’t get a refund. Absolutely awful customer service. Avoid buying from these scammers like the plague.

April 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look