Paid for a tow bar "in stock" and it never arrived. No contact from them despite numerous emails. The phone number rings out to voicemail, never answered. I left three voicemails and still nothing.... See more
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See what reviewers are saying
Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy ano... See more
Their purchasing page allows both a cardholder address and an option to deliver to a different address. I added a different delivery address. However my purchase was delivered to my cardholder address... See more
Very responsive helped find a solution to get the tow bar to a remote part of the UK kept me informed at all times about the delivery process. Efficient and trust worthy. not fitted the bar yet but h... See more
Company details
Contact info
Nottingham, United Kingdom
- 01159 266733
- info@just-tow.com
- www.just-tow.co.uk
3.9
Great
815 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Ordered some wheel covers
Ordered some wheel covers, website stated in stock. Not in stock and no communication about my order. Finally arrived 2 weeks late, and no apology whatsoever. I would not recommend this company to anyone and advise to look elsewhere. I certainly wouldn't buy from them again.
July 11, 2024
GREAT PRODUCT, EXCELLENT SERVICE
The tow bar arrived on time, packed well, undamaged. The instructions were clear and all the items required were present. It worked well when used and looks seriously robust.
June 30, 2024
Great service
Great service, knowledgeable staff, good product and price. What’s not to like?
June 27, 2024
Decent quality
Decent quality, instructions easy enough to understand. Complete kit and not too hard to self-install (by a woman).
June 4, 2024
Brilliant service very efficient
1st class. Great communication and after sales service received. Would highly recommend
May 28, 2024
Don't use this company
Don't use this company. I incorrectly ordered the wrong tow bar and when i spoke with Just Tow they were helpful and said to return it. They acknowledged it's receipt but said they hadn't checked it in yet so hadn't issued a refund yet. Two and half months later and despite leaving voicemails and sending lots of emails i still haven't had a response or a refund (£232)
May 21, 2024
Very responsive helped find a solution…
Very responsive helped find a solution to get the tow bar to a remote part of the UK kept me informed at all times about the delivery process. Efficient and trust worthy. not fitted the bar yet but hopefully that will go smoothly too
August 7, 2024
Unprompted review
Great product and good price
May 6, 2024
Good quality and fast delivery however…
Good quality and fast delivery however electronic correspondence seems to be very late
May 4, 2024
Excellent help and received the right…
Excellent help and received the right part, bang on, also great speedy delivery, great communication, thanks.
April 22, 2024
Great item works well
April 22, 2024
Replacement item was a better fit than…
Replacement item was a better fit than Land Rover original part. Good price also.
April 19, 2024
Was stuck with what I needed
Was stuck with what I needed. Derek was so helpful. And sorted what I needed. Highly recommended company
July 24, 2024
Unprompted review
Goods were of good quality and fitted…
Goods were of good quality and fitted perfectly to my car as per the helpful instructions supplied. Parcel was well packaged too.
April 23, 2024
Lovely company
Lovely company, so helpful and patient with my many calls of questions. Would definitely choose again.
April 15, 2024
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