Paid for a tow bar "in stock" and it never arrived. No contact from them despite numerous emails. The phone number rings out to voicemail, never answered. I left three voicemails and still nothing.... See more
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Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy ano... See more
Their purchasing page allows both a cardholder address and an option to deliver to a different address. I added a different delivery address. However my purchase was delivered to my cardholder address... See more
Very responsive helped find a solution to get the tow bar to a remote part of the UK kept me informed at all times about the delivery process. Efficient and trust worthy. not fitted the bar yet but h... See more
Company details
Contact info
Nottingham, United Kingdom
- 01159 266733
- info@just-tow.com
- www.just-tow.co.uk
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Hasn’t replied to negative reviews
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Help over lost parts
Ordered some spare parts which didn’t arrive. Phoned Just Tow and they said they would check and get back to me. 5 mins later he phoned back and said they had been lost by the courier and he would send out new ones that I would get the next day. They arrived the next day as promised. Brilliant service and very helpful when I asked about fitting the parts. He even said if I had problems fitting them call him back and he would do what he could to help.
Top man and very helpful if you get a…
Top man and very helpful if you get a problem just call him and he will help you sort it👍
Freelander 2 tow bar
Good quality tow bar, easy fit and quick delivery all for a competitive price.
Fantastic service. Good product
Fantastic service. Really helped me out to get a tow bar in time for my holidays. Highly recommended. Good quality tow bar too, from tow trust.
Towball issues
Wouldn’t recommend the toe ball I bought with the kit isn’t the right size it’s meant to be a 50mm but my tow hitch is clunking about constantly and yes I have checked it on another two towbars and it’s not doing the same I sent a video of the towball cover not even securing into the ball any bump would cause it to fall off not the best
Just great service and customer care
Couldn’t fault this service
Ordered a tow bar on line after advice and a lengthy discussion with the chap on the phone. He gave me the part number to order so I knew it was the correct one. I haveto say he was really helpful couldn’t ask for better. After a few days of waiting tow bar didn’t arrive and it was needed for a trip away. I rang had to leave a message and after reading these reviews didn’t hold out too much hope of getting a response BUT I DID and within a couple of hours. Explained the situation, a call was made to the courier who appeared to have lost it! Could only happen to us! A replacement was sent out the next day and it arrived as it should. It’s been fitted and we will get away as planned. I can’t thank you enough for doing that and saving my holiday.
Many thanks
All very good.
Great service
Great service very friendly and really helpful - superb efficient cost effective.
Fantastic service from start to finish…
Fantastic service from start to finish couldn't be more helpful 👏
Poor paperwork
The goods arrived promptly, however, the wiring harness needed to be replaced and a credit raised, three months on I have not received either a credit note or invoive.
Happy with the service.
You can’t get in touch with the…
You can’t get in touch with the company…
Cheap but at a price!
Super fast delivery
Super fast delivery, product looks great [have yet to try it though] thank you.
Confusing descriptions of wiring kits…
Confusing descriptions of wiring kits for 2019 Navara. Two different kits fitted according to description. Ordered 1 which turned out to be wrong so had to order the other kit which worked. So I ended up out of pocket for first kit ( over £100) not impressed!!
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