I find the site particularly difficult to navigate and ALWAYS end up having to speak to an advisor. If you are renewing a policy you can no longer pay over the phone so I go to "renew" but it never w... See more
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See what reviewers are saying
Craig was extremely helpful as I was slightly panicked because my renewal was late due to a misunderstanding on my part. He guided me carefully through the process during our phone call and made every... See more
Q: How do you rate an insurance company once you get past the quote? A: By having to make a claim. I'm giving 1 star review because 10 weeks later, despite being appointed a loss adjuster (app... See more
Just had a very positive experience on my Just Landlords renewal. Having been with them for a decade, I'd seen my landlord insurance go up £100 in the last 2 years (with no claims). So gave JL a call... See more
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Company details
About Just Landlords
Written by the company
View our products and get a quote
Just Landlords
Written by the company
- Just Landlords is a specialist insurance provider for residential homes that are tenanted, unoccupied, or used as holiday homes or second homes. We also provide rent guarantee insurance for landlords.
- We have been providing property insurance since 1998, and in 2019 we became part of the Arthur J Gallagher & Co. Group of companies. These days, landlords can choose from many different landlord insurance providers, each promising to get them the best deal. However, at Just Landlords, we believe that saving money on your landlord insurance is only beneficial if you also have a policy that fully protects you and your business. We provide landlord insurance that is competitively priced and provides cover that most other providers simply do not want to offer. Don't just take our word for it, have a read of the extensive cover we provide and compare it with your existing policy. We feel confident that you will be surprised to see how much more cover our policy offers and that we really do provide real peace of mind. Regardless of the size of your property portfolio, location or property type, we provide a landlord insurance policy that will suit you.
Contact info
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Sufficient details were on the email…
Sufficient details were on the email received for me to be able to sort out payment of the policy even though I am still abroad and cannot get back to the UK with all the restrictions for COVID still in place.
May 6, 2021
Reply from Just Landlords
Thank you for the review, we're glad you found you had everything you needed.
Efficient, helpful, reliable and kind
I have insured a rental property with Just Landlords for many years and, although I have so far never made a claim so cannot judge the insurers from that perspective, I have always found them very easy to deal with on the phone - efficient, helpful, reliable and kind. Many thanks, Magdalena Harding
April 20, 2021
Reply from Just Landlords
Thanks for taking the time to leave us a review, we appreciate your positive feedback about our team!
Very reasonable quote and website was…
Very reasonable quote and website was very easy to use.
April 7, 2021
Reply from Just Landlords
Hi AH, thanks for leaving us a review. We’re sorry to see you’ve had a 1-star experience with us. If there’s anything you feel we could do to improve things to provide you with the 5-star experience we aim for, feel free to get in touch! You can always email our team at enquiries@justlandlords.co.uk.
A very easy and efficient site to use.
April 3, 2021
Reply from Just Landlords
Hi Valerie, we're glad you're happy with our website. Thanks for leaving us a review!
Unlike other insurance companies
Unlike other insurance companies, Just Landlords online quotations are made very easy to understand and to complete. This was a very simple and efficient process. I did have cause to speak to one of the members of telephone sales, who was incredibly helpful and patient with me and as a first time Landlord looking for two types of Insurances, the service I have received has been incredibly supportive and efficient, easy to follow and understand. This company was recommended to me by a colleague. I am very pleased with both the pricing and the service.
Thank you so much.
March 24, 2021
Reply from Just Landlords
Hi Elizabeth, we're glad you found our process simple and that our team was able to help. Thanks for leaving us a review!
Very Highly Recommended.
Once again Just Landlords have attended me courteously and have fulfilled my Insurance needs with attention to detail and by providing me with a first class service.
In this specialised sector of the Insurance industry Just Landlords are to be very highly recommended.
My thanks to Toni and all of the team.
Ian Collins.
March 24, 2021
Reply from Just Landlords
Hi Ian, thanks for leaving us a review. We're so glad our team was able to help!
Excellent quote, cover & service
Application form easy to complete. Quote better than renewal premium from previous insurer and quotes obtained from comparison website. Range of coverage also much better. Telephone query about a small point answered quickly and politely. Happy with all aspects of service and documentation received to date.
March 23, 2021
Reply from Just Landlords
Hi Graham, thanks for taking the time to leave us a review. We're glad you've had such a good experience with us! If you have any suggestions for how we might be able to provide the 5-star service we aim for, please feel free to get in touch - www.justlandlords.co.uk/contact.
Excellent service
Simple, cost effective and helpful.
Always very impressed with Just Landlords
March 9, 2021
Reply from Just Landlords
Thank you for leaving us a review, we're glad you're happy with the service and cover we provide!
Great service & cover.
As the insurance required was not straightforward it was great to be able to put in all the details online and get a quote back quickly. This is my 3rd policy with just landlords and even though I could get cover cheaper it is not as comprehensive and straightforward. I also appreciate the option of paying monthly by direct debit with no exorbitant interest charges. I had to ring customer services to clarify a couple of things and the advisor was extremely helpful and efficient.
March 8, 2021
Reply from Just Landlords
Hi Janet,
We're glad our team was able to help. Thank you for taking the time to leave us a review.
Great product and very easy to renew
March 8, 2021
Reply from Just Landlords
Thanks Michael, we appreciate the feedback.
Reply from Just Landlords
Thank you for your feedback!
Reply from Just Landlords
Thank you for your feedback!
Website very easy to use and price very…
Website very easy to use and price very competetive.
February 20, 2021
Reply from Just Landlords
Thank you for your feedback!
Excellent easy to use service AAA
February 17, 2021
Reply from Just Landlords
Thank you for taking the time to leave us a review, we appreciate your feedback.
Would have preferred the renewal…
Would have preferred the renewal premium to be lower but prompt efficient service from the provider.
February 4, 2021
Reply from Just Landlords
Thank you for your feedback!
Excellent Site
Require a quotation for house insurance, either in use or vacant, then this is a must try site. Straight foreward to use with no complicated questions etc.
February 1, 2021
Reply from Just Landlords
Thank you for taking the time to leave us a review!
simple to use web site
January 26, 2021
Reply from Just Landlords
Thank you for the review, we're glad you found our website simple to use.
Stress Free and Excellent Value for Money
Just Landlords make the insurance process seamless and quick. Really excellent value for money.
January 26, 2021
Reply from Just Landlords
We're pleased you're happy with the process of taking out insurance on our website, thanks so much for leaving a review.
Very straightforward process.
January 22, 2021
Reply from Just Landlords
Thank you for the feedback and for taking the time to leave us a review!
Easy to follow and quick quote
Easy to follow and quick quote. Very competitive prices.
January 19, 2021
Reply from Just Landlords
Thank you for the feedback, we appreciate you taking the time to leave us a review!
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