kanadoll Reviews 

178
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship and realistic appearance. The customer service and staff are frequently highlighted for being exceptionally helpful, responsive, and kind, providing thorough support before and after purchase. Consumers also appreciate the fast and discreet delivery service, with items arriving well-packaged and on time. However, some people mentioned that products occasionally did not fully match expectations or advertisements regarding size, features, or color. A few also noted minor defects like air bubbles or non-functional elements upon delivery.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as well-made, robust, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for their kindness,... See more

Staff

Users describe positive interactions with staff, highlighting their kindness, understanding, and helpfulness... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick shipping and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The interactions with kanadoll.com have always been positive and prompt. The dolls come better packaged than other companies I've bought from. The shipping is relatively fast. Even though there is a 1... See more

Rated 5 out of 5 stars

I believe you can tell just how good a company is by how well they perform when things don't go quite right. Shit happens, right? When I had to replace a newly purchased Starpery doll that was poo... See more

Rated 5 out of 5 stars

Product received, in this case a male doll. The quality is very good. Kanadoll provides excellent customer service and is always willing to answer any questions about the purchase and the product.... See more

Rated 5 out of 5 stars

The customer service at Kanadoll is the best in the business. I've bought many products from their store and the communication has always been perfect. They represent so many manufacturers that everyo... See more


Company details

  1. Adult Entertainment Store
  2. Sex Toy Store

Written by the company

Kanadoll — More Than a Love Doll, Your Loyal Companion At Kanadoll, we believe our dolls are more than just products—they’re devoted companions designed for emotional connection. Since our founding in 2019, we’ve made it our mission to offer hyper-realistic TPE and silicone dolls that blend into everyday life with lifelike textures, expressive craftsmanship, and attentive service. What sets us apart: Vast & Versatile Collection: Explore a wide range of dolls categorized by body type, style, ethnicity, materials, price range, and height. From ultra-soft silicone to anime-inspired designs, there’s something for every preference. High Quality Standards: We ensure authenticity, free air shipping, and prompt response times, promising a worry-free shopping experience. Community Endorsements: We're proudly showcased by well-known doll enthusiasts and photographers worldwide, who share detailed unboxing and experience reports, enhancing our credibility. Dedicated Support: From ordering guidance to shipment tracking and aftercare, our customer service team is committed to assisting you at every step. We’d love to hear about your experience—whether it’s product quality, delivery, or service—on Trustpilot. Your feedback helps others and motivates us to continually improve.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

178 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(178)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast response and friendly customer…

Fast response and friendly customer service

June 8, 2024
Unprompted review
kanadoll logo

Reply from kanadoll

"Wow, thank you for shining a light on our service! We're all about making sure our customers feel valued, and it sounds like we hit the mark. We look forward to serving you again soon!"

Rated 3 out of 5 stars

BBW Milf K-Cup Sex Doll Eleanor 150cm #DC50

After some use, my partner and I decide to do a review, first off, the pick up of the doll was not easy, since my package was delivered to a Fedex Express location, typically heavy packages like this are to be pick up on FedEx Ground, so be careful with this if you plan to pick up dolls on fedex locations, make sure is Fedex Ground!!!
Going back to picking up the doll, the fedex clerk gave hard time to pick up this our doll, so we’ve spent almost an hour to get her.
Afterwards, once our doll was retrieved and travelled to our beloved home, we opened the package, the inside of the box was in disgusting conditions, there was some moist dark areas of the box we didn’t know what was it but we proceeded unpacking, we discovered the doll’s feet and legs were stained with some darkish color, the breast were weird, one boob was filled with gel but the other felt hollow, for all we know we ordered boobs with gel filling, the fingers skeleton was also sticking out of fingers.
The weight of the doll it was heavy as expected but is not big of an issue toif you have some help to move her around. Overall, we’re ok with the experience, the looks are exactly how the doll looked from the website, but quality wise not that cool.
Mind that it’s our first time buying a doll, we got her bunch of clothing and have fun with her whenever the moment calls. Hope this review helps any first timer.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Vanessa (165cm Galaxy “Sophie”) is…

Vanessa (165cm Galaxy “Sophie”) is beyond my expectations. Being on a fixed income, being able to afford a doll is kind of a feat if not impossible. I have a certain amount to spend on a doll after all normal expenses are taken care of. Well Kanadoll has what I was looking for in a BEAUTIFUL doll for a reasonable price. I paid $600 for a doll with two (yes, two) heads. That’s usually a $300-ish value for that second head. I’ve bought dolls before and usually cheap dolls wouldn’t last. This one looks very quality built and the kicker? She’s very light! I don’t know what else to say but I am very happy with the doll and I will definitely be giving Kanadoll more of my patronage.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

CST 150 cm doll

Six weeks from order to delivery is very acceptable. Packaged very well, beautiful doll with realistic appearing skin texture and features, hands and feet are beautiful, well proportioned butt and thighs and varied levels of softness.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Different wig and clothes

Different wig and clothes. Holes are really small, can't fit. so use caution if you're a member of club magnum. Left hand and foot had defects making it look alien.

March 7, 2024
Rated 5 out of 5 stars

Amazing experience

Amazing experience, I was very nervous about purchasing a ‘discounted’ doll, as I thought it would be totally different from the doll ordered. I was totally shocked when I unboxed my doll. It was better in person than the pictures, I am still in shock how lifelike it is. I would highly recommend your company to everyone wanting to purchase a doll. I emailed many times, you gave me all the info I asked for. Thank you so much. I will be purchasing again in the near future.

February 28, 2024
Rated 2 out of 5 stars

I purchased a doll of a U.S

I purchased a doll of a U.S. stock, but unfortunately, it got misplaced or lost in transit. As a result, I'm unable to provide an accurate review at this time.

February 21, 2024
Unprompted review
kanadoll logo

Reply from kanadoll

Hello,

Regarding your order, we have already sent you detailed information. If you have any further questions, please feel free to contact our customer service. We are always here to assist you.

Best regards,

Rated 4 out of 5 stars

decent doll for a beginner

decent doll for a beginner. Remember that the reason I'm reviewing this because of how inexpensive it is. It's my first doll as well. The doll was well packed and came in an unmarked box. The doll itself has decent craftsmanship and is reasonably priced. It was lovely that it came with two wigs. The not so good: The hair comb, douche, and supplied "extras" are the cheapest, thinnest plastic I have ever come across. They are completely unnecessary for this purchase, there I threw away. I'm pleased with the doll overall, and I plan to buy from Kanadoll once more soon.

January 21, 2024
Unprompted review
Rated 5 out of 5 stars

smooth as silk

Hi all

After thinking about it for a couple of years and looking at a million photos, I decided to go ahead and get my feet wet.
After probably over researching a lot and reading forums etc. I was shitting myself I would waste my money as I could only afford $800 US, Most dudes seem to swear black and blue that anything under $2000 US is gonna be a peice of crap.

FINALLY went with Kanadoll.com and got one for $750 (1000 aussie).

Could not believe how smooth the whole ordering process and communications were. The beautiful thing was at my door 4 days later and from what I know, she is perfect in everyway. I am extremely happy with Kanadoll, they set my mind at ease about scams before I ordered and I was more than happy with the experience and the product. Would recommend to anyone.

Cheers to the guys at Kanadoll.

Lenny
Australia

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Marleen far surpasses my expectations

Marleen far surpasses my expectations! I chose this particular doll because I was enthralled with her stunning professional website photo and because she was available in the United States. Four days after I placed my order, she showed up. Whoa! How well she and Kanadoll fulfilled my expectations astounds me. This customer is overjoyed. I am really grateful for it!

December 18, 2023

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