kanadoll Reviews 

178
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship and realistic appearance. The customer service and staff are frequently highlighted for being exceptionally helpful, responsive, and kind, providing thorough support before and after purchase. Consumers also appreciate the fast and discreet delivery service, with items arriving well-packaged and on time. However, some people mentioned that products occasionally did not fully match expectations or advertisements regarding size, features, or color. A few also noted minor defects like air bubbles or non-functional elements upon delivery.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as well-made, robust, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for their kindness,... See more

Staff

Users describe positive interactions with staff, highlighting their kindness, understanding, and helpfulness... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick shipping and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The interactions with kanadoll.com have always been positive and prompt. The dolls come better packaged than other companies I've bought from. The shipping is relatively fast. Even though there is a 1... See more

Rated 5 out of 5 stars

I believe you can tell just how good a company is by how well they perform when things don't go quite right. Shit happens, right? When I had to replace a newly purchased Starpery doll that was poo... See more

Rated 5 out of 5 stars

Product received, in this case a male doll. The quality is very good. Kanadoll provides excellent customer service and is always willing to answer any questions about the purchase and the product.... See more

Rated 5 out of 5 stars

The customer service at Kanadoll is the best in the business. I've bought many products from their store and the communication has always been perfect. They represent so many manufacturers that everyo... See more


Company details

  1. Adult Entertainment Store
  2. Sex Toy Store

Written by the company

Kanadoll — More Than a Love Doll, Your Loyal Companion At Kanadoll, we believe our dolls are more than just products—they’re devoted companions designed for emotional connection. Since our founding in 2019, we’ve made it our mission to offer hyper-realistic TPE and silicone dolls that blend into everyday life with lifelike textures, expressive craftsmanship, and attentive service. What sets us apart: Vast & Versatile Collection: Explore a wide range of dolls categorized by body type, style, ethnicity, materials, price range, and height. From ultra-soft silicone to anime-inspired designs, there’s something for every preference. High Quality Standards: We ensure authenticity, free air shipping, and prompt response times, promising a worry-free shopping experience. Community Endorsements: We're proudly showcased by well-known doll enthusiasts and photographers worldwide, who share detailed unboxing and experience reports, enhancing our credibility. Dedicated Support: From ordering guidance to shipment tracking and aftercare, our customer service team is committed to assisting you at every step. We’d love to hear about your experience—whether it’s product quality, delivery, or service—on Trustpilot. Your feedback helps others and motivates us to continually improve.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

178 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(178)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I learned about Kanadoll through…

I learned about Kanadoll through friends and became curious. On the website there is a very large selection, at very good prices.
I already have three dolls and one doll came with a free second head and now I wanted to buy only a body for the second head.
The customer service is very nice and it is possible to order bodies without the heads, with all the extras you want.
The delivery was very fast, everything was well packed, the doll was in top condition and everything exactly as ordered and the original head was kindly added for free. The dolls are always shipped by plane and my doll arrived after almost 2 weeks.
I am very satisfied with everything and can highly recommend Kanadoll.

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

What a great process, start to finish!

What a great process, start to finish!
Many have already commented how communicative the Kanadoll staff is, and it's all true -- they took very good care of me with all of my requests for any modifications, making sure the finished product was everything I was hoping it would be, prior to shipping. What I received was even better than what was depicted in the photos, as well! Thank you so much I am definitely a happy customer! :)

September 6, 2023
Unprompted review
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Reply from kanadoll

We're thrilled to hear about your positive experience with Kanadoll! Your satisfaction is our top priority, and we're delighted that we could fulfill your requests and exceed your expectations. It's wonderful to know that you're a happy customer!🙌 and we look forward to serving you again in the future. If you ever have more ideas or requests, don't hesitate to reach out. Thank you for your kind words and your support!🌹

Rated 5 out of 5 stars

A great company that is helpful both…

A great company that is helpful both before and after the purchase. Highly recommend.

September 7, 2023
Unprompted review
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Reply from kanadoll

Thank you for your kind words and recommendation! We're thrilled to hear that you had a great experience at Kanadoll. Providing excellent service is our top priority, and we're here to assist you at every step. If you ever need anything in the future or have more questions, please feel free to reach out. 🌹💖

Rated 5 out of 5 stars

Exactly as advertised if the images…

Exactly as advertised if the images appeal to you i can assure you that is what you get. I was skeptical at first as it was only 600$ (Ahegao Face Elf DOLL).. but man was i wrong. Only thing was the eyelashes came off during transport and the wig was very messy. Other than that you get what you pay for and was delivered in 2 weeks. She is very cute and im more than pleased with the result best 600$ ever. Even comes with free gifts!

MAN SHE FEELS AMAZING TOO with cute perky boobs and a nice bubble butt.. i didnt last long i can tell you that.. it was a new record lol FEELS REAL AS HELL.

KANADOLL IS 100% LEGIT AND HAS AMAZING CUSTOMER SERVICE HIGHLY RECCOMEND.

July 28, 2023
Unprompted review
kanadoll logo

Reply from kanadoll

Thank you so much for taking the time to leave such a detailed and positive review about our website! Your kind words truly made our day.

Rated 5 out of 5 stars

Perfect shipping/product

Doll came quickly, perfectly packaged, very discreet (only listing return address as Online Seller). I was blown away by the beauty of her, and how realistic. Incredible product and company. Will buy again!

July 20, 2023
Unprompted review
kanadoll logo

Reply from kanadoll

Thank you for your wonderful review! We are delighted that you enjoyed our dolls and our service. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Returning Customer

I am a frequent customer of Kanadoll.
Each time I have made a purchase, I have received the products I wanted and all of them are great quality.

Kanadoll is a trustworthy seller and their guides and tutorials are worth looking at for first time buyers.
They also do occasional promotions. So, it is worth checking out every other week or month if you are looking to buy a doll at any time.

June 22, 2023
Unprompted review
kanadoll logo

Reply from kanadoll

Thank you for your evaluation, we are committed to providing you with satisfactory service every time, have a nice day.

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