Karmann Classic Cars Reviews 

148
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Avoid this dealer, 6 breakdowns in 6 months, warranty is not worth the paper it is written on, Jason is a liar, lied about the vehicle history and new parts and when I complained he was aggressive... See more

Rated 5 out of 5 stars

Well. Jason is very profesional car enthusiast. Just sold me Porsche Cayenne Turbo S. Car need some attention which he reflects in price reduction. Got some errors but I have managed to quick repai... See more

Rated 5 out of 5 stars

We don’t often do reviews but on this very good experience felt we should. We bought a RR Evoque soft top a couple of months ago from Karmann CC plus sold our BMW 125i cabriolet. The Evoque had a rat... See more

Rated 5 out of 5 stars

Best car buying experience ever!! Jason was brilliant from his prompt response to my initial enquiry, through the viewing and test drive - no hard sell and very knowledgeable on Porsches and answered... See more

Company details

  1. Motor Vehicle Dealer

Written by the company

Here at Karmann Classics we have a diverse selection of personally sourced Sports and Prestige Motor Cars. Together, we have a wealth of over 20 years’ experience in the sale of a variety of Sports to Modern Day Classic.


Contact info

3.7

Average

TrustScore 3.5 out of 5

148 reviews

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No recent history of asking for reviews

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Replied to 55% of negative reviews

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3.7

All reviews

(148)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service!

Purchased a Range Rover from Katie and Jason earlier this year and was so impressed with the quality of the vehicle and service that we received that when our daughter passed her driving test we went back to them. They showed us 3 cars within our budget before we settled on a nice little 15 plate Ford Fiesta. Katie gave us the best price possible and even gave us a free warranty as we were returning customers. Can whole heartedly recommend and will definitely use in the future.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give a lower score I would

If I could give a lower score I would. Spent over £30k on a car once payment was made it took 4 weeks to deliver. Should of had some paint work done (it wasn’t) rear bumper should have been refitted (it wasn’t) the rear bumper oem worth a lot of money was sent 3 weeks later damaged and then it was apparent why he hadn’t fitted it. The one on the car had been bodged and had no crash bar ! There was a leak on a fuel line which could have caught fire, car was delivered in limp mode, warranty was registered to the wrong address completely and once in the ramps the exhaust was welded by a comedian absolute disgrace. Promised the earth and a perfect car but got a really rough example which has the worst paint job ever. Overspray of both the paint and primer on every gasket and even the driver door card snapped. Once my money was taken I was bounced form person to person, honestly the worst experience I’ve ever had. Talks a good game though ended up costing me thousands as even the warranty only covers £1k. I would avoid Jason and his team, I’ve given him plenty of time to put things right but won’t respond and clearly has blocked me. I would take him to the ombudsman but surprise surprise they’re not registers with them or any trade body. Thoroughly disappoint I hate writing such a negative review but after being ignored for weeks I have to say something I have pics and invoices to corroborate everything

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer after sales service

Good service when we bought in January however now trying to get an answer about the warranty and what this covers following the failure of my alternator. Was quick enough to answer when I first enquired if they did a warranty (same day response) but 5 emails later since 26th September and no response at all. I only wanted to know if the warranty covers the alternator of not. Just needed a yes or no. Good customer service? 🤔

October 8, 2024
Unprompted review
Karmann Classic Cars logo

Reply from Karmann Classic Cars

Hi Michelle,

Glad to know you had a good service in January when you purchased a vehicle from Karmann Classic Cars.

I’ve had a search through our email account “karmannclassiccars@hotmail.com” and haven’t received anything from yourself, are you sure you have emailed the above? Also, have you tried calling the business number for us? I ask the warranty company if they have received a call from yourselves and they neither have received a call or email.

I do believe you purchased a 2013 VW Caddy Van done 90k, so if you do want to get in touch please do so on the above email address or on the business line and I’ll address any concerns and point you in the right direction. If you could also check what email address you’ve been contacting as I genuinely haven’t received an email from yourself and I can’t offer any customer service if the email address isn’t correct.

Have a good rest or you week and shall keep an eye out for your email/call.

Kindest regards,

Jason

Rated 5 out of 5 stars

I cannot thank this company enough

I cannot thank this company enough
The service has been 1st class from start to finish
Jason even offered to deliver the car to me and did.
Was made to feel like a star
Thank you once again , I will be back when it’s time for an upgrade 🤩💫👍

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Bought Range Rover Evoque this…

Bought Range Rover Evoque this week,great spec and fantastic service from Jason, everything was as described and we took delivery in north wales, all paperwork taken care off, swapping private plates etc nothing too much trouble would highly recommend and when my daughter comes home in 3 weeks she’ll be looking for a car and it will be the first place we look!
Thanks Jason top service👍

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

2003 Boxster - excellent service

Bought my 2003 Boxster S from Jason and experienced great service from the first telephone call through to the purchase and collection.
The car was exactly as described and shown in the photographs. It was very well presented and drives fantastically. I collected the car a couple of weeks later and it was fully MOT’d and detailed.
All in all, a great service and I would happily buy another car from Jason.

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience Can Not Recommend Enough!

Great Customer Service first time buyer and will recommend buying from them. Purchased my Rs3 honestly greatest purchase ever made start to finish especially having to travel a long distance it was a very good experience and journey. Jason was very knowledgeable and professional and was welcoming was provided transport from the airport to the dealership. Absolute monster of a car will be back in the future for another one. Would not hesitate sending business his was. Thanks Jason!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Best car buying experience ever!

Best car buying experience ever!! Jason was brilliant from his prompt response to my initial enquiry, through the viewing and test drive - no hard sell and very knowledgeable on Porsches and answered all our queries. The sale was completed professionally and Katy dealt with every aspect of the paperwork all with a smile. 😁 Picked my Macan up a few days later, it was gleaming having been freshly washed and polished. The whole thing was a really positive experience, relaxing, pleasant and helpful. What's not to like!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Purchased my wife’s and mine Range Rover 19 SVR through Karmann Classic Cars. Nothing but 5 star service. Jason was extremely attentive and helpful from start to finish, however not once did I feel pressured or pushed to purchase a car. Jason was on hand at all times to answer any questions, and made my whole experience a really special one, in which i will be forever grateful for. Thank you Karmann Jason!

I previously had a BMW and have left BMW due to the poor customer service. Very happy that I came across Karmann and Jason. A really special and fantastic first experience buying a Range Rover. All promised and expectations met. And thanks Katie for doing the paperwork you’re a star straight of off night shift- hope you got your rest and hope you get rewarded.
Andrew and Megan Nordin

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fantastic car and the owner Jason, a man of his word and a pleasure to deal with.

I’m a senior retail manager for over thirty years and buying a car from a distance was concerning at first, but Jason took all that away, swiftly arranged my finance, communicated well and delivered on every promise and concern I had.
Even when an issue arose during transport, his assurance it will be resolved is good enough for me.
Will recommend him and would highly recommend you take the journey I have in purchasing a vehicle from him, absolute pleasure and a massive thank you.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful

The team at Karmann Classics were absolutely fabulous to deal with from start to finish. Would definitely go back. Thank you for making my dream of having a soft top come true!!! 5* 👏🏻👏🏻

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Superb Cars and Service

There's not many car dealerships around these days who truly genuinely care about their customers and who go the extra mile, look no further than Karmann Classics what a fantastic company Jason is a lovely bloke and a man of his word who just offers the best superb vehicles along with Katy who goes the xtra miles to help and sort any issues you have, these guys are the genuine article and their cars are superb, don't waste your time trawling through lots of car companies give Jason a call or look at their website and their quality amazing vehicles, Superb Lovely People with a superb customer focus and amazing vehicles. Thank you

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a Golf from Karmann

Great, excellent people to deal with, The car is in mint condition, and overall the process of purchasing was streamlined and very professional.

So, well done Karmann, I'll be back soon for the next car.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from beginning to…

Fantastic experience from beginning to end for purchasing my Audi TT Convertible. Jason was quick and honest with all questions and queries initially going above and beyond with detail and photos for us to review. Katy was amazing in delivering the car to us and was a joy and pleasure to chat with while we went through all the final purchase details, she even had to have a long journey back home due to a train strike with no hassle or worries from her at all, just part of their amazing service to facilitate us. After purchase we needed a few details ironed out and actioned which Katy was amazing at sorting out for me. Would highly recommend to anyone.. Thankyou so much.. love love love my new car 🚗👌😊

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I saw the perfect Range Rover for myself on Jason website so my husband said to give Jason a call to see if we could book in a test drive. Jason was more than happy to meet that day with very short notice as I didn’t want to wait around. Jason had plenty of time to talk over everything with me and my husband, we took the car for a test drive even though Jason had to get him self ready for a flight. Nothing was to much for him. We felt like he had plenty of time for us. I’m Very happy to say I got my car with a full tank of fuel, cleaned and polished which I have never had before. Jason has literally gone above and beyond he has started in contact with me and my husband whilst being on holiday to make sure we were happy with the collection of a new car. I can honestly recommend anyone that looking for a personal experience when buying a car to go to Jason. I know me and my husband will definitely be customers for life. My husband is already thinking about getting rid of his vehicle he already has to get a second on from Jason.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Jason has nicely selected premium cars…

Jason has nicely selected premium cars at decent prices and my recent experience buying an exceptional older classic (which he didn’t really need to sell) was excellent. He’s enthusiastic and genuine with proper processes and a desire to get future business.

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

There should be more car dealers like…

There should be more car dealers like Jason. Professional, honest and transparent, and a great sense of humour. So helpful and efficient in sorting out paperwork (thanks to Katy too).
A great experience and I wouldn’t hesitate to go back to Jason in the future.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a car off Karmann Classic Cars last month and I have to say what an absolutely enjoyable and fantastic experience I had. I purchased a 2021 Cayenne Turbo for my wife and I to enjoy with o

I purchased a car off Karmann Classic Cars last month and I have to say what an absolutely enjoyable and fantastic experience I had.
I purchased a 2021 Cayenne Turbo for my wife and I to enjoy with our grandchildren, I wanted a no hassle, no pushy sales and easy, honest and no money talk experience and that’s truly what I got with Jason and Katie.
For such a small business there was so much care and thought put into my wife’s specifications and I being a car specialist was utterly surprised by the high service I got. The car was beautifully presented, with no helicoptering sales, all questions asked were answered with no “maybes” or “I’ll find out” and even the fiddly paperwork (which I despise) was all sorted out, even to the plate transfer of my wife’s car which I wasn’t selling, was taken car of.
The warranty arrived swiftly, which I read through and can’t fault and after a month of having the car my wife managed to knock a bollard so I gave Jason a call and he even helped me source a body repair which his contacts knew of in my area and sorted it out for me.
I can’t fault the sale, detail and after sales, my wife and I felt at ease and like our needs truly mattered and which I’ve never experienced at any other garage brand new or second hand via a car retailer.
All the best Jason and Katie, and see you next month Jason, as I intend to buy that polo off you for my Granddaughter.
Kindest regards and all the best to you two

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Purchesd My Maserati a few weeks ago…

Purchesd My Maserati a few weeks ago from Jason & Katy who wee both really great from the first contact, and was sold the car with no hassle or forced issues, we travelled down and collected from train station that day and given a great welcome after such a long journey.
Being in the motor trade myself I had no issues with the sale or transferring a deposit which was agreed to be given back if I wasn't fully satisfied with the car.
All paperwork to date has been done and was given the full tank fuel etc and unlimited road test ,plus nothing was hidden and given in false terms.
In the futer I wouldn't hesitate to contact Jason if I was looking for or saw a specific car I fancied in the future regardless of distance. Thanks again and we'll probably be distant friends being into our cars 👌 Gavin.

March 15, 2024
Unprompted review

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