Kew Vehicle Leasing Reviews 

79
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

What seemed like a good quotation and lease experience ended up with blatant disregard for agreements or customer service. I ended up having to approach the ombudsman service to mediate, who ruled in... See more

Rated 4 out of 5 stars

Charlie was very helpful in securing this deal. It was a smooth and easy process!

Rated 4 out of 5 stars

Although my first lease but Kew made it so simple and easy. Will surely recommend

Company details

  1. Car Leasing Service

Information provided by various external sources

Nationwide Suppliers of Vans and Cars - Kew Vehicle Leasing Limited


Contact info

3.2

Average

TrustScore 3 out of 5

79 reviews

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3.2

All reviews

(79)

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Rated 5 out of 5 stars

Super efficient service!

Charlie was so efficient & made the process extremely easy whilst purchasing my new car. The turn around was extremely fast & everybody that I dealt with from Kew Vehicle Leasing was so helpful.

I didn’t feel pressured into making a decision quickly as a lot of other companies make you feel. Charlie was happy to send over information & give me time to read over things & discuss with my partner.

I can’t recommend them more - if you want quick, relaxed & super efficient customer service, Kew Vehicle Leasing are perfect!

December 9, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Fantastic news, Emily. Appreciate you taking the time to share your experience of Kew Vehicle Leasing and I'm over the moon you're happy. Take care

Rated 5 out of 5 stars

Highly recommended Kew Leasing

Highly recommended Kew Leasing! As a first time leaser, I had numerous questions and Charlie was more than happy to help. He always phoned when he said he was going to, gave honest advice and was very professional throughout. What an asset to the company! Arron was also fab, returned my calls promptly and nothing was too much trouble. Unlike other leasing companies, the price didnt unexpectedly increase from initial quote and we are super happy with our new car. Thank you Kew!

December 9, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you, Kirsty. I am glad that we could help find you the new perfect car! If you need anything throughout the lease, please drop us a line! Have a great day.

Rated 5 out of 5 stars

Excellent Service

The service was excellent.
Charlie Maltman who dealt with the whole process was polite, courteous and helpful.
Will definitely do business with the company in the future.

December 6, 2019
Unprompted review
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Reply from Kew Vehicle Leasing

Thank you, Ravinder. Your comments are very much appreciated. Enjoy the car!

Rated 5 out of 5 stars

Excellent service from Charlie Maltman…

Excellent service from Charlie Maltman at Kew Vehicle leasing, he was a pleasure to deal with. The entire process was so easy and quick. I would have no hesitation in recommending them to others.

December 6, 2019
Unprompted review
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Reply from Kew Vehicle Leasing

Much appreciated, Gary. Glad we could assist you! Enjoy!

Rated 5 out of 5 stars

Quick, easy and smooth

the whole process was so smooth and very quick. It was a pleasure to work with Kew and Charles led me smoothly through the process, very professional outfit, would recommend Kew to anyone.
Les King

December 6, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you, Les. That's great to hear!

Rated 5 out of 5 stars

Lee Jones and my Golf GTI

Absolute pleasure to deal with. Lee knee his stuff and was really easy to deal with. Paperwork a breeze. Very fast turnaround. Brilliant.

December 4, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you, Gareth! We are glad that Lee could help and provide you all the answers you required! Appreciate your kind review. Take care

Rated 5 out of 5 stars

Amazing service!

Cannot recommend Kew Vehicle Leasing enough, amazing service from start to finish, thank you Charlie, so pleased with my car!

November 30, 2019
Unprompted review
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Reply from Kew Vehicle Leasing

Thank you, Ellie! Really happy you're happy with the service and that you love the car! If you need anything throughout the lease, please do let us know! Have a great day!

Rated 5 out of 5 stars

Great service and price

Great service and price. My first time leasing a car and Charlie made it easy.

November 29, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Great to hear that, David. We very much appreciate your review. Please call us at any point throughout your lease, about anything you're unsure of! Take care

Rated 5 out of 5 stars

Excellent Easy to Deal With

I found dealing with Kew Vehicle Leasing to be very easy and straight forward. All of my questions where answered in a timely manner and the process from start to finish was very quick. My car has been been delivered and very pleased and would highly recommend. The price i paid also could not been beaten

November 29, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you, Andrew. We very much appreciate your review and glad to have been able to get you a great offer! If you need us at any point, please contact us. We will be in touch in 12 months to make sure that you're still loving the car, are up to date with servicing requirements and are in line with the contract mileage. Have a great weekend!

Rated 5 out of 5 stars

Exceptional first class service from Mr…

Exceptional first class service from Mr Charles Maltman, who listened to our needs, provided solutions and delivered us a high spec lease car exactly what we wanted for our firm and image.

We were kept informed at every stage of the process including the time the vehicle started on the production line.

Its the small things that count to providing the best customer experience and we certainly received this from Mr Maltman.

November 26, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you for your kind words, Chris and thank you for using Kew Vehicle Leasing!

Rated 5 out of 5 stars

Tim at Kew Vehicle Leasing has recently…

Tim at Kew Vehicle Leasing has recently dealt with providing me with a new vehicle, the service has been excellent with great communication throughout the whole process from initial enquiry to the vehicle delivery. Would definitely recommend and many thanks Tim for your assistance.

November 25, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you, Neil. Appreciate your kind words. We're here throughout your lease. Call any time with any query you may have. Take care.

Rated 5 out of 5 stars

Excellent service

Excellent service, provided multiple quotations to help me make my decision. Communication was constant and the team at Kew were very helpful and friendly. Now to enjoy many happy miles in my new Volkswagen Golf GTi!

November 17, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you, Kyle. Enjoy your new car!

Rated 5 out of 5 stars

Quick and easy !

Charles was really helpful throughout the whole process really pleased with his approach to help!
Made the whole application process really simple and quick. Will definitely recommend to others and will use him again to get a great deal on my next car!!

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Clear and prompt

Very clear with options and process. Very prompt in replying queries via emails and followups (even in the weekends). Got me a car in a week. So impressed! Definitely coming back for new lease. Thanks a lot Lee!

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

My first lease

My first lease.
Charlie made it easy. Everything was seamless from start to finish. From our first call to the forms, everything was electronic and swift. Despite a manufacturing delay, Kew stepped in to sort me out with a speedy delivery which exceeded expectations.
I dont usually bother with reviews but for these guys it is my pleasure. Dont worry they are everything the marketing states.... swift, professional and accurate. Charlie could not have done anymore for me. Love the car and see you in 2 years for the next.

November 1, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you for your kind words Alasdair and thank you choosing Kew Vehicle Leasing!

Rated 5 out of 5 stars

Mike was really understanding and…

Mike was really understanding and helped change the vehicle due to the delivery date of the original car changing.
Mike kept me updated at each stage and enjoyed the personal contact.
I would recommend Kew Vehicle Leasing as there’s no pressure at any stage.

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommended.

I dealt with Charlie Maltman and Arron Mogridge throughout the process, both of whom were very helpful! The process was smooth, easy and I had good support from Kew Vehicle Leasing in general. I'd not hesitate to use them again in the future. Thanks Charlie and Arron!

October 16, 2019
Unprompted review

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