Kew Vehicle Leasing Reviews 

79
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

What seemed like a good quotation and lease experience ended up with blatant disregard for agreements or customer service. I ended up having to approach the ombudsman service to mediate, who ruled in... See more

Rated 4 out of 5 stars

Charlie was very helpful in securing this deal. It was a smooth and easy process!

Rated 4 out of 5 stars

Although my first lease but Kew made it so simple and easy. Will surely recommend

Company details

  1. Car Leasing Service

Information provided by various external sources

Nationwide Suppliers of Vans and Cars - Kew Vehicle Leasing Limited


Contact info

3.2

Average

TrustScore 3 out of 5

79 reviews

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3.2

All reviews

(79)

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Rated 5 out of 5 stars

I have used several leasing Companies…

I have used several leasing Companies in the past few years to obtain my Mercedes E Class Car's and this has undoubtedly been the best and most helpful Company to deal with by a long way.

The Adviser Charles Maltman was extremely professional and friendly through the various stages of the lease arrangements and it will be Kew Leasing I will be using in future.

Thanks Again

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout.

This is my third Mercedes lease and my first with Kew. My other two leases were good, but my experience with Kew has been simply outstanding. From initial enquiry to final delivery the attention to detail, assistance and advice has been spot on. Charlie Maltman has been regularly in contact with updates on progress.It has been a seamless experience. I would not hesitate to use them again.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

5 star service!

I have had the pleasure in dealing with Lee at Kew. He has been fantastic, any time I have any questions no matter how big or small Lee has got back to me in a quick and professional manner even out of hours. I Would highly recommend this company to my friends and family as I am extremely impressed with the service offered.

April 29, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended, will use again.

Charles (Charlie) made leasing a car an absolute breeze, any time I had any questions no matter how small Charlie would get back to me in a quick and professional manner. He gave me plenty of options to choose from and walked me through the process step by step which was great because I had not leased a car before. Would recommend to anyone looking for a great deal and smooth leasing experience.

April 14, 2019
Unprompted review
Rated 5 out of 5 stars

Adrian

Smooth process of getting a brand new car. Value for money! Definitely worth recommending.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience throughout

Great experience throughout, helpful and honest staff, all other car lease brokers just seem to lie to try and get your credit details when they don’t have the car advertised

March 31, 2019
Unprompted review
Rated 5 out of 5 stars

This is the first time I have dealt…

This is the first time I have dealt with Kew Leasing and the experience was exceptional. We dealt with Charles, who explained everything thoroughly, always returned our calls and responded to email queries promptly (which has not been our experience at most car dealerships). The car arrived on time and is all we had hoped it would be. In addition to all of that, it was also a very good deal!

March 26, 2019
Unprompted review
Rated 5 out of 5 stars

Great end to end experience

A great end to end experience offered by Charles at Kew. It was my first time buying through an online agent but as their quote came in at the most competitive price on lease I went with them. Charlie was also able to get me a free metallic paint upgrade on my E class coupe which was definitely appreciated!! Would definitely recommend them and Charlie did go above and beyond at times and always kept me informed of progress. Thanks!

March 19, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. We had 2 cars delivered via Kew Vehicle Leasing and it was very easy and smooth from start till finish. I would highly recommend Kew Vehicle leasing.

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Very Happy

Extremely polite and helpful staff. Nothing was too much trouble

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience from start to finish , Lee was professional throughout providing all of the information I requested efficiently. Whole process was less than 3 weeks from initial enquiry to vehicle parked on my driveway. First time leasing and the experience so far leads me to think it won’t be my last. Would not hesitate to recommend Kew to friends and family . Thanks

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Kew leasing experience

First time leasing as opposed to PCP and HP. Kew offered the cheapest quote against a stock Mercedes E Class although they're based in Richmond and I'm in North West. Concerns over lack of company reviews of Kew meant it was a bit of a leap of faith but only the broker's fee (approx £200) was paid up front and questions over process, distance, delivery, car specifications etc handled promptly over phone and email. Unlike some other leasing brokers, they quoted their fee up front rather than burying it in monthly payments.
Car delivered on my requested date direct from local Mercedes garage, 8 miles on clock, new in every way.
From my experience, I'd have no hesitation in recommending Kew

June 11, 2018
Unprompted review

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