Kew Vehicle Leasing Reviews 

79
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

What seemed like a good quotation and lease experience ended up with blatant disregard for agreements or customer service. I ended up having to approach the ombudsman service to mediate, who ruled in... See more

Rated 4 out of 5 stars

Charlie was very helpful in securing this deal. It was a smooth and easy process!

Rated 4 out of 5 stars

Although my first lease but Kew made it so simple and easy. Will surely recommend

Company details

  1. Car Leasing Service

Information provided by various external sources

Nationwide Suppliers of Vans and Cars - Kew Vehicle Leasing Limited


Contact info

3.2

Average

TrustScore 3 out of 5

79 reviews

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3.2

All reviews

(79)

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Rated 5 out of 5 stars

The process was easy and…

The process was easy and straightforward and relatively quick as well. Mike was really helpful and talked me through every stage, having never leased before.

October 14, 2019
Unprompted review
Rated 5 out of 5 stars

Top marks for Kew

I received a very good service from Charlie at Kew Vehicle Leasing. The PCH total price was the best I could find anywhere, and the vehicle came slightly ahead of schedule despite known factory extended lead times. The lease is with one of the biggest finance companies and delivered from a main dealer with everything in order.

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

I have been really impressed with the…

I have been really impressed with the service I received from Kew Vehicle Leasing.Charles has been very helpful and has kept me informed at each stage of the process.Communication has been excellent.I would definitely use them again and recommend them..

October 5, 2019
Unprompted review
Rated 5 out of 5 stars

Charlie has been fantastic

Charlie has been fantastic. Order placement was an easy process and I even managed to secure myself a cancelled order with the manufacturer to which Charlie and the team were happy to accommodate between themselves and the finance co. All in all a real ease and pleasure and would highly recommend to anyone.

October 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Kew Vehicle Leasing Limited

My contact at Kew Vehicle Leasing Limited, Charlie Maltman, was very helpful from start to finish. He was always very prompt at returning my calls with answers to any queries I had and would regularly phone me to ensure I was satisfied with everything and with any update/s on how the finalisation of the lease was progressing.

October 1, 2019
Unprompted review
Rated 5 out of 5 stars

I,ve been using Mike to arrange my…

I,ve been using Mike to arrange my lease cars for a good few years now and yet again he’s been consistent with his excellent service . Thankyou from a very satisfied customer .

September 27, 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Hi Heidi, thank you for your kind words. Did you mean to click only 2 stars though as that is a 'poor' rating?

Rated 5 out of 5 stars

Charlie gave excellent personal service…

Charlie gave excellent personal service and was very helpful when I had to defer delivery for several weeks of new car due to medical problem. He went the extra mile to sort this out, thankfully now sorted.
Would recommend Charlie and Kew.
Car delivered on schedule.

September 24, 2019
Unprompted review
Rated 5 out of 5 stars

Kew Vehicle Leasing

Hi Steve, Car delivered OK and have to say a really smooth friendly and professional all round service. From my initial enquiry and discussion with you and the Kew cars team, through to delivery of the car to my home address – simply excellent.
Many thanks for your help.
Simon

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

Right on Kew

Kew combined service, value and choice. They worked with a budget and remained transparent throughout the process. My point of contact, Mike Basson, was efficient and used his knowledge of the sector to deliver the best possible deal against my vehicle criteria. I wouldn't hesitate to work with him and the company again.

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

I had quotes from 3 different leasing…

I had quotes from 3 different leasing companies and worked with Mike Basson at Kew. Mike was very patient through the whole process. He didn't put pressure on me just to get the sale, he wanted to ensure I was happy with the deal before making the commitment. Very professional and good to work with. I'm delighted with my new Mercedes.

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service @ Kew Leasing

Charles has been extremely professional, courteous and friendly throughout the process which went smoothly from start to finish. Would recommend Kew Vehicle Leasing very highly.

June 26, 2019
Unprompted review
Rated 5 out of 5 stars

Charles Maltman - THANKYOU

Charles Maltman was dealing with my transaction throughout and I wouldn't of wished for anyone better, he went above and beyond to help me and kept me up to date throughout. Charles was always at the end of the phone when I needed to ask questions.

June 25, 2019
Unprompted review
Rated 5 out of 5 stars

Charlie dealt with my order from start…

Charlie Maltman dealt with my order from start to finish. He was always on the end of the phone to answer any queries and also put me at great ease; having never leased before. I love my new car and all is well, I would most definitely recommend their service, extremely professional & knowledgeable 5* all the way!

June 17, 2019
Unprompted review

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