I ordered a guitar in June 2022 which first had to come from the supplier. The guitar arrived 2 weeks ago, I tried it but the shop employee who was very honest and transparent (Thx for that) warned... See more
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See what reviewers are saying
The keymusic store in rotterdam is one of the coolest stores I've seen in holland! So much variety in instruments and helpful advice from staff who are each experts in their field. Bought all my prod... See more
I ordered parts for my drumset and they didn't send me my China Cymbal and don't answer to any of my mails.
DO NOT ORDER ONLINE! This store is closing! Ordered an item. June 2022 After waiting 3 months I called them to get info. After trying multiple times someone answer: They cancelled my ord... See more
Company details
Written by the company
Winkel voor muziekinstrumenten. Gitaren, drums, keyboards, versterkers, dj-gear, pro-audio en meer!
Contact info
vierhavenstraat 123, 3029 BB, Rotterdam, Netherlands
- +32 (0)37666393
- helpdesk@keymusic.com
- www.keymusic.com
Sublime shopping experience
This shop offers almost real life grab and go experience. Well packaged and shipped through traceable parcel service, the items ordered arrived within two days. Decent price for quality products and premier service, which musician does not like that?
Fast, friendly and cool
The tech gear I wanted was hard to get in EU but I found it in stock at this fab place. Everything worked like a clock, with a good sound....
GREAT SERVICE - WOULD USE AGAIN!
great service, good communication (in english!) and very fast delivery to the uk - would definately use again!
Reliable service
Smooth transaction. Prompt and friendly service (and replies). Recommended!
good shop, very slow send system, 4days are 9days
good shop, very slow send system, 4days are 9days.
not received any ware!
Hi,
Thanks for your mail, unfortunately up to now received no goods for me. da behringer does not provide. when I am in possession of the goods I give you a feedback.
yours sincerely
Benjamin
Recommended seller
Bought items without any problems, good quality, safe payment.
fantastic prices and quick delivery..!!!!
I bought an Ampeg SVT Micro VR head, and payed only half of what I had to pay in Denmark...Nice..!!!!
prompt delivery good goods
never had a problem with key music and I can not say that of all the on-line stores
great selection and super service
An excelent selection paired with super service, the only thing making me frown sometimes is the website. Generaly ok, but sometimes a tad difficult to find what you need. But once found, to the point and very complete.
Would be willing to use again
My delivery was on time but missed one attribute. Contacting customer service fixed this quickly: follow-up was very good. I would not hesitate to use Key Music again if the opportunity presented itself.
good but could do better
Great Stuffs to buy, good communication with customers.
But they have to improve the follow-up of the online order and the compliance with the estimated time for delivery.
Correct, but could be better !
Equipment noted as "In stock", but sended from depot 10 days later !!
(RockPalace announces a 1-2 days delay for an available product ...)
So: Correct, but not totally respecting its customer contract. Must be performed !
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