Keys4U Locksmith Reviews 

1,119
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Needed a faulty lock sorting quickly for my elderly Mother. Telephone answered straight away & promise of locksmith attending within the following 30 mins. I received a call as soon as locksmith arr... See more

Rated 1 out of 5 stars

Advised call handler if issue with keybolt not retracting far enough and no mention of call out fee! Locksmith arrived and confirmed that it is a common fault. Suggested just unscrewing lock bolt as m... See more

Rated 1 out of 5 stars

I just connected by phone w/ keys4U. It's difficult arranging an appointment and Chinese woman on line was hard to understand. According to online ads, there's practically a Keys4U on every corner nea... See more

Rated 5 out of 5 stars

We called after locking ourselves out of the house and was given a quote for the minimum call out charge, but advised the total depends on the work involved. Guy arrived within 30 minutes, super fri... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

At Keys4U Locksmith, we're not just locksmiths - we're your London-based smart home security specialists. Our diverse range of services includes the repair, replacement, and installation of locks, doors, safes, alarm systems, and more. We're passionate about protecting not just homes, but also commercial spaces with our advanced security solutions. Our expert team of London locksmiths is ready to assist you at any hour, thanks to our 24/7 availability. We understand the importance of rapid response times in our line of work and strive to provide immediate assistance in all emergency situations. With Keys4U Locksmith, you can always have the peace of mind knowing that your premises are secure against potential break-ins. We're proud to provide top-notch services at competitive prices without compromising quality. Our work adheres to the highest standards of efficiency and professionalism, and we always ensure our clients are fully satisfied with our services. Our dedication to providing excellent security solutions has been recognised over the years. We've been honored as one of the top three locksmiths in London, a testament to our unwavering commitment to ensuring the safety of your homes and businesses. At Keys4U Locksmith, your security is our priority. Trust us to secure your premises and experience the Keys4U difference today!


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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3.1

All reviews

(1,119)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great Service , Job done in a matter of Minutes.
Thanks

April 28, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Ethan
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Professional

Professional, booked on the day. Great service

April 26, 2021
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Reply from Keys4U Locksmith

Hi Helena
Thank you so much for leaving a kind review.
Please be sure to recommend us to your family and friends

Rated 5 out of 5 stars

Quick service

Quick service, very polite and efficient.

April 26, 2021
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Reply from Keys4U Locksmith

Hi Gabbi
Thank you so much for leaving a kind review.
Please be sure to recommend us to your family and friends

Rated 2 out of 5 stars

We needed a door handle/lock fixing in…

We needed a door handle/lock fixing in one of our rental properties which was eventually completed to our tennant’s satisfaction, but on first fix, our tennant said that the actual key lock part of the handle was loose , so he requested that the locksmith did some further fix . My tennant told me the locksmith was very agitated/swearing and had really bad manners in the way he dealt with that job. I hope you can get this sorted as having this bad customer service can only make customers even more stressed at times of difficulty when your home is not secure

April 25, 2021
Unprompted review
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Reply from Keys4U Locksmith

Hi Kay
Thank you for taking the time to leave us a review.
I am so sorry to hear about the behaviour of our technician, this is totally unacceptable and we will deal with this, with the appropriate action.
Please email us at customercare@allservices4u.co.uk and we will be happy to help you and get this resolved

Rated 5 out of 5 stars

Excellent service the gentleman who…

Excellent service the gentleman who came to sort out the lock on the door was very pleasant and helpful tell us exactly what he was doing and are options of needed we were very pleased with his service and we will definitely recommend to everyone in the future.

April 22, 2021
Unprompted review
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Reply from Keys4U Locksmith

Hi Ian
Thank you so much for leaving a kind review.
Please be sure to recommend us to your family and friends

Rated 5 out of 5 stars

on the site in half an hour

on the site in half an hour, the whole procedure lasted 10 minutes
Saved our lifes

April 22, 2021
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Reply from Keys4U Locksmith

Hi Maggie
Thank you so much for leaving a kind review.
Please be sure to recommend us to your family and friends

Rated 5 out of 5 stars

Amazing👍

The gentlemen Alex came very quickly to fix my door problem. He was friendly, courteous and pin pointed the problem. Would highly recommend this company.

April 18, 2021
Unprompted review
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Reply from Keys4U Locksmith

Hi Anj
Thank you so much for such a great review.
Please recommend us to your family and friends

Rated 5 out of 5 stars

Very good response time

Very good response time. I got phone call that saying the man will be at place in an hour and he arrived within and did the job by repairing the lock and avoiding changing the handle. very satisfying and reasonably priced . Thank you.

April 17, 2021
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Reply from Keys4U Locksmith

Hi Dighe
Thank you so much for such a great review.
Please recommend us to your family and friends

Rated 2 out of 5 stars

Was quoted a price over phone …

Was quoted a price over phone locksmith arrived tried to charge me £80 for lock and was told they would pick the lock for access and then told no were drilling it. Very abrupt and unprofessional

April 16, 2021
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Reply from Keys4U Locksmith

Hi Kelly
I am sorry to hear there was an issue with the job we carried out for you.
Please contact our customer service team on customercare@allservices4u.co.uk and we will be happy to help you

Rated 5 out of 5 stars

Amazing

Amazing, quick responsive service that was very reasonably priced too. Brilliant customer service and professional workers.

April 16, 2021
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Reply from Keys4U Locksmith

Hi Tanya
Thank you so much for such a great review.
Please recommend us to your family and friends

Rated 5 out of 5 stars

Gentleman who attended my property was…

Gentleman who attended my property was knowledgeable and professional and fixed my front door lock within an hour. Prior to arrival I was kept updated on when to expect the locksmith and I even received advice on how to improve the security of my front door. Would recommend 100%

April 13, 2021
Unprompted review
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Reply from Keys4U Locksmith

Hi Wayne
Thank you so much for such a great review.
Please recommend us to your family and friends

Rated 4 out of 5 stars

Upvc door with broken gearbox

Upvc door to garage was broken and locked. Handle was not operating and key wouldn't turn.
Locksmith was on site within around 90 minutes.
Locksmith basically had to break the lock cylinder and force the mechanism to get the door open. Which he did in about 30 minutes.
Door was left not damaged. I had to replace the door gearbox and lock cylinder myself which I found simple as I've done our other doors before... the gearbox was broken and I already had a replacement ready.
I was very happy with the service. Although I did wonder what I'd have done if I didn't have the replacement parts ready to install myself.

April 12, 2021
Unprompted review
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Reply from Keys4U Locksmith

Hi Andrew
Thank you for taking the time to leave us a review.
I am glad to hear it has all been resolved.
Please be sure to get in touch if we can be of assistance in the future

Rated 2 out of 5 stars

Not satisfied should have been honest…

Not satisfied should have been honest it wasn't reparable basically I paid over £100 for the person to try and straighten patio frame lock was a issue when phoned to complain told me to email complaint's dept

April 12, 2021
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Reply from Keys4U Locksmith

Hi Kulvinder
I am sorry to hear that your issue has not been resolved
Please contact our customer service team on customercare@allservices4u.co.uk so that we can look into this for you

Rated 5 out of 5 stars

Great service

Great service. Lady I spoke to was courteous and polite. The locksmith was really good and called to update me on his progress/let me know he was stuck in traffic and running late. He had my door opened in a matter of seconds and was able to process my card payment quickly. I would definitely recommend them but hopefully I won't be locking my keys in again so will definitely be a recommendation as opposed to having to have my door opened again! Great job!

April 10, 2021
Unprompted review
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Reply from Keys4U Locksmith

Good morning
Thank you for leaving a review.
Please recommend us to your family and friends.

Rated 5 out of 5 stars

It was handy to know there was a…

It was handy to know there was a locksmiths opened at night time, they came within twenty minutes, and took them five minutes to get me back in my house. Brilliant and quick. Thank you

April 6, 2021
Unprompted review
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Reply from Keys4U Locksmith

Hi Sheila
Thank you for leaving a review.
Please recommend us to your family and friends.

Rated 1 out of 5 stars

Yes i got in but they tried to sting me

The man came and drilled my lock. I explained that the latch wasn't on and the dead lock was open but he still said it needed to be drilled and that's what he did. Because of his extortionate initial quote, 3x the amount promised on the phone i felt as if i was being taken for a ride so i got another local locksmith in with over 40 year's experience to replace my lock, I explained to him everything that happened and he informed me that my lock DID NOT need to be damaged to get me in and that a proper lock Smith could have went through the letterbox or manipulated the latch EVEN IF IT WAS ON and that the reason why he drilled my lock was to charge me more and that this is unfortunately a very common sting that he sees. I would like a full refund but then i don't want to deal with this company ever again so I'm going to accept my losses but if your considering using them DON'T! Use a local locksmith otherwise people like this will happily scam you and it's very common apparently as well, i was warned by a local locksmith before who wasn't on duty but i had no idea what they meant until it happened and it did because i was stuck outside and desperate to get in. Luckily i wasn't stung too badly, but other people are and they use intimidation tactics as well, don't let them get away with it!

April 3, 2021
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Reply from Keys4U Locksmith

Hi Curt
I am sorry to hear about the issues you have experienced.
Please contact us at customercare@allservices4u.co.uk so we can resolve this as quickly as possible.

Rated 5 out of 5 stars

I was very impressed with how easy and…

I was very impressed with how easy and quick keys4ulocksmith was to use, from me phoning, very understanding and helpful man in office answered all my queries. As it was late raining Friday and my door wouldn't lock, but l needn't have worried as they arrived in 20 minutes and fixed the door within minutes. I would highly recommend them and l will definitely use them again if l am ever unlucky to have lock trouble again. Thank you

April 3, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Anderson
Thank you for leaving a review.
Please recommend us to your family and friends.

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