Keys4U Locksmith Reviews 

1,119
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Needed a faulty lock sorting quickly for my elderly Mother. Telephone answered straight away & promise of locksmith attending within the following 30 mins. I received a call as soon as locksmith arr... See more

Rated 1 out of 5 stars

Advised call handler if issue with keybolt not retracting far enough and no mention of call out fee! Locksmith arrived and confirmed that it is a common fault. Suggested just unscrewing lock bolt as m... See more

Rated 1 out of 5 stars

I just connected by phone w/ keys4U. It's difficult arranging an appointment and Chinese woman on line was hard to understand. According to online ads, there's practically a Keys4U on every corner nea... See more

Rated 5 out of 5 stars

We called after locking ourselves out of the house and was given a quote for the minimum call out charge, but advised the total depends on the work involved. Guy arrived within 30 minutes, super fri... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

At Keys4U Locksmith, we're not just locksmiths - we're your London-based smart home security specialists. Our diverse range of services includes the repair, replacement, and installation of locks, doors, safes, alarm systems, and more. We're passionate about protecting not just homes, but also commercial spaces with our advanced security solutions. Our expert team of London locksmiths is ready to assist you at any hour, thanks to our 24/7 availability. We understand the importance of rapid response times in our line of work and strive to provide immediate assistance in all emergency situations. With Keys4U Locksmith, you can always have the peace of mind knowing that your premises are secure against potential break-ins. We're proud to provide top-notch services at competitive prices without compromising quality. Our work adheres to the highest standards of efficiency and professionalism, and we always ensure our clients are fully satisfied with our services. Our dedication to providing excellent security solutions has been recognised over the years. We've been honored as one of the top three locksmiths in London, a testament to our unwavering commitment to ensuring the safety of your homes and businesses. At Keys4U Locksmith, your security is our priority. Trust us to secure your premises and experience the Keys4U difference today!


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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3.1

All reviews

(1,119)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Office Team 10/10, OLIVER the “Locksmith” 0/10

David and the Office Team were outstanding, can’t fault them. Unfortunately there hard work all went down the drain the minute Oliver the “Locksmith” and I use the word Locksmith very loosely because he’s more like one of those shoddy tradesman you see on watchdog trying to scam old people who don’t know better. From the minute he set foot through my door he was trying to rush the job. He quoted me 3 times what the office team had quoted, and when I queried his quote he tried rushing the job further by telling me he had another job to get to and that I needed to make a decision there and then on his price. Needless to say that wasn’t going to happen and the moment I told him I’d be calling his office to clear up the inflated price he tried everything he could think of to get out the door. I’ve sold everything from double glazing to bar crawls and booze cruises and I thought these old school pressure sales tactics were a thing of the past so to encounter this guy was disappointing. I hope he hasn’t been sent to too many jobs where the customers are less aware of this shocking practice. Fortunately the office team came to the rescue on the prices and charges but it wasn’t enough to prevent me from voicing my dissatisfaction with the overall experience of which Oliver didn’t even stick around to hand me the new keys, he just left them in the lock with the door open and took off! Shocking service. Maybe OLIVER should consider a different line of work away from human interaction.

May 14, 2021
Unprompted review
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Dave
Thank you for taking the time to leave us an honest review.
We are totally shocked and appalled to hear about the experience you received.
Please email customercare@allservices4u.co.uk so we can investigate this further.

Rated 4 out of 5 stars

Satisfied

The locksmith arrived by foot within 45 mins of the call out, not quite 20 minutes as advertised. The process was performed within several seconds. Thankfully it was a simple process so charged the basic fee.

May 10, 2021
Unprompted review
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi A
Please accept our apologies that we arrived slightly later than expected. We will take this feedback on board and aim to keep customers more up to date going forward.
I am glad to hear that we were able to resolve this simply for you.

Rated 5 out of 5 stars

Do what they say they will do

Showed up on time as promised and did exactly what we asked them to do. Locksmith was courteous, knew his craft and handled things efficiently. Billing was efficient.

May 9, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Chris
I am so glad we were able to assist you in such a positive way and the experience was great.
Please be sure to call on us if you require locksmith services in the future.

Rated 1 out of 5 stars

Tried to rip me off

Locksmith arrived with 30-40 mins. Good turn around
However then proceeded to try and sell me a £15 new cylinder lock for £180
I didn’t take them up on this which the locksmith didn’t seem too happy about
Makes me think how many vulnerable group customers get fleeced?

May 9, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Chris
I am sorry to hear about your experience
I have passed this on as feedback to prevent an incident such as this occuring again.
If you would like to discuss this further please email us at customercare@allservices4u.co.uk and we will be happy to help.

Rated 5 out of 5 stars

Good job

Person turned up within 2 hours on a Friday evening and sorted my stuck garage door within 5 minutes.
The company appeared professional in dealing with the whole situation.

May 9, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Sam
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Locksmith

Have used the company in the past when they replaced front door lock. Used them again recently due to a broken key in the lock. Came out when they said and repair was done quickly.

May 5, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Colette
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Lockout

I called locksmith as I forgot my keys and they was very efficient and help me out I had my kids in the car they are a great service I would recommend them always.

May 5, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Ribina
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Locksmith

Excellent service and no waiting time

May 5, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Mrs Mary
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Great service

Quick and effective!

May 5, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Mary
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

I contacted Keys4ulocksmith to report a…

I contacted Keys4ulocksmith to report a faulty garage shed door lock that needed repairing. I was quoted an acceptable price to carry out a repair. A tradesman from the company arrived at my house within an hour. The lock was repaired within an hour and there was a small additional charge for a part required.

Overall, I was extremely happy with the efficient repair of the lock at a very reasonable cost.

May 5, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Good morning
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Locksmith called Eddie came quickly and…

Locksmith called Eddie came quickly and sorted our problem very efficiently. Very happy with the service.

May 5, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Elena
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Quick and efficient for being locked

Quick and efficient for being locked out. Just wish the price was cheaper but was very grateful. Thank you guys

May 5, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Robert
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Excellent

Excellent, arrived on time and quickly, really nice people to deal with an an excellent job done too.

May 5, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Gillian
Thank you for your kind review
Please recommend us to your family and friends.

Rated 4 out of 5 stars

Speedy response

Speedy response, very happy with the service provided. I was just not happy with the mess left behind with the chipping away from the doors. I also find that it was very expensive just to change 2 barrels in my doors and the hourly rate should be what they said, they were not here for an hour but I was charged the full hourly rate.

May 1, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Ethan
Thank you for taking the time to leave us a review.
I am sorry to hear that some mess was left behind, I will pass this on and can only apologise.
We charge a flat fee for an hourly rate and I can see this is what you were charged.
If you have any further queries please email us at customercare@allservices4u.co.uk

Rated 5 out of 5 stars

Excellent

Excellent service, friendly,
Trustworthy, reliable

April 30, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Charlie
Thank you for your kind review
Please recommend us to your family and friends.

Rated 5 out of 5 stars

Very good service

Very good service, professional affordable and quick!

April 30, 2021
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Hi Zohra
Thank you for your kind review
Please recommend us to your family and friends.

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