Keys4U Locksmith Reviews 

1,119
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Needed a faulty lock sorting quickly for my elderly Mother. Telephone answered straight away & promise of locksmith attending within the following 30 mins. I received a call as soon as locksmith arr... See more

Rated 1 out of 5 stars

Advised call handler if issue with keybolt not retracting far enough and no mention of call out fee! Locksmith arrived and confirmed that it is a common fault. Suggested just unscrewing lock bolt as m... See more

Rated 1 out of 5 stars

I just connected by phone w/ keys4U. It's difficult arranging an appointment and Chinese woman on line was hard to understand. According to online ads, there's practically a Keys4U on every corner nea... See more

Rated 5 out of 5 stars

We called after locking ourselves out of the house and was given a quote for the minimum call out charge, but advised the total depends on the work involved. Guy arrived within 30 minutes, super fri... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

At Keys4U Locksmith, we're not just locksmiths - we're your London-based smart home security specialists. Our diverse range of services includes the repair, replacement, and installation of locks, doors, safes, alarm systems, and more. We're passionate about protecting not just homes, but also commercial spaces with our advanced security solutions. Our expert team of London locksmiths is ready to assist you at any hour, thanks to our 24/7 availability. We understand the importance of rapid response times in our line of work and strive to provide immediate assistance in all emergency situations. With Keys4U Locksmith, you can always have the peace of mind knowing that your premises are secure against potential break-ins. We're proud to provide top-notch services at competitive prices without compromising quality. Our work adheres to the highest standards of efficiency and professionalism, and we always ensure our clients are fully satisfied with our services. Our dedication to providing excellent security solutions has been recognised over the years. We've been honored as one of the top three locksmiths in London, a testament to our unwavering commitment to ensuring the safety of your homes and businesses. At Keys4U Locksmith, your security is our priority. Trust us to secure your premises and experience the Keys4U difference today!


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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3.1

All reviews

(1,119)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Job done!

Quick response (20 minutes on a Sunday evening), quickly got me back into the flat, very professional. Exactly what I needed

July 9, 2023
Unprompted review
Rated 1 out of 5 stars

Rude Staff

When we requested an involved it took 5 phone call to get it done . Plus staff on the phone were very rude even claimed they we not that company . At the end of the call there was no goodbye or thank you they simply just hung up . The man who fixed the lock was plesant. Maybe teach phone staff to be the same ...many thanks

July 8, 2023
Unprompted review
Keys4U Locksmith logo

Reply from Keys4U Locksmith

Dear y Julien Metcalf

We sincerely appreciate your feedback and deeply regret the inconvenience you faced while trying to get in touch with us. At Keys4U Locksmith, our aim is to provide high-quality service coupled with exceptional customer support. We acknowledge that the service you received on the phone does not reflect the standards we strive for.

We're glad to hear that the technician who fixed your lock met your expectations, but we're truly sorry for the lack of courtesy you experienced with our phone staff. Your comments have been noted and will be used for training purposes to improve our customer service and ensure such incidents are not repeated in the future.

We appreciate your patience and understanding in this matter. We assure you that moving forward, our team will work tirelessly to ensure you receive the superior level of service you deserve from all facets of our company. Thank you for choosing Keys4U Locksmith, and we hope to serve you better in the future.

Best regards,
The Keys4U Locksmith Team

Rated 5 out of 5 stars

Mike was awesome

Mike was awesome, very patient and explains everything clearly. Was fairly priced as well so I would 100% recommend his services.

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

A happy customer for this…

Well I would give 5 stars for this service, because truthfully the locksmith was easy to arrange, and was on time,so I could not fault the service,easy to arrange, especially in a case of emergency, 100% cool, the only tiny thing is that the gentleman who attended my property, was clearly so busy that unfortunately he did not tidy up after the job was done so I had the task of picking up various sharp pieces of the old lock,which was a bit annoying, very fast worker,did check the locks and keys worked before he left, please be aware that the vat and prices for the labour and locks,are high,OK less than 200 to change a lock ,maybe more for if you lock yourself out, but this is an emergency service, so fair enough.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Needed a faulty lock sorting quickly…

Needed a faulty lock sorting quickly for my elderly Mother.
Telephone answered straight away & promise of locksmith attending within the following 30 mins. I received a call as soon as locksmith arrived with details of what needed. Payment taken over phone on job completion. Couldn’t fault this company from start to finish & I would certainly recommend.

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

keys4u Crouch End

Crouch End keys4u locksmiths - really fast response, professional and calm for an emergency call out.

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Very efficient, reliable, respectful and respond to calls in a timely manner. We will use them again.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient

Quick. Efficient clean polite and reliable. Reasonable/affordable prices compared to others that want extortionate rates for something small. I like fact they were quit open and transparent. Tidy and no damage to door.
Just ensure when person with you you recheck the price. Not that I had issue Just a tool to use. Thank you for great job. Well done

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

excelkent efficient 24/7 service

Came very promptly in the evening, within 30 minutes. Very helpful. He had to remove the lock, order a new safer lock and will return to install it next week. Excellent service. I paid in cash. Highly recommend this company.

April 13, 2023
Unprompted review

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