Keys4U Locksmith Reviews 

1,119
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Needed a faulty lock sorting quickly for my elderly Mother. Telephone answered straight away & promise of locksmith attending within the following 30 mins. I received a call as soon as locksmith arr... See more

Rated 1 out of 5 stars

Advised call handler if issue with keybolt not retracting far enough and no mention of call out fee! Locksmith arrived and confirmed that it is a common fault. Suggested just unscrewing lock bolt as m... See more

Rated 1 out of 5 stars

I just connected by phone w/ keys4U. It's difficult arranging an appointment and Chinese woman on line was hard to understand. According to online ads, there's practically a Keys4U on every corner nea... See more

Rated 5 out of 5 stars

We called after locking ourselves out of the house and was given a quote for the minimum call out charge, but advised the total depends on the work involved. Guy arrived within 30 minutes, super fri... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

At Keys4U Locksmith, we're not just locksmiths - we're your London-based smart home security specialists. Our diverse range of services includes the repair, replacement, and installation of locks, doors, safes, alarm systems, and more. We're passionate about protecting not just homes, but also commercial spaces with our advanced security solutions. Our expert team of London locksmiths is ready to assist you at any hour, thanks to our 24/7 availability. We understand the importance of rapid response times in our line of work and strive to provide immediate assistance in all emergency situations. With Keys4U Locksmith, you can always have the peace of mind knowing that your premises are secure against potential break-ins. We're proud to provide top-notch services at competitive prices without compromising quality. Our work adheres to the highest standards of efficiency and professionalism, and we always ensure our clients are fully satisfied with our services. Our dedication to providing excellent security solutions has been recognised over the years. We've been honored as one of the top three locksmiths in London, a testament to our unwavering commitment to ensuring the safety of your homes and businesses. At Keys4U Locksmith, your security is our priority. Trust us to secure your premises and experience the Keys4U difference today!


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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3.1

All reviews

(1,119)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Promised call out in 1 hour

Promised call out in 1 hour, contacted within 10 minutes to advise would be with us in 30 minutes,gave quote over phone.
Arrived on time very polite carried out work quickly and efficiently and was very polite

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

Called out for an internal door…

Called out for an internal door problem. Got quoted £59 for the job and told 35-45 minutes. I chased after two hours and again got told 35-45 minutes. Nearly 4 hours later the job was complete in 10 minutes and the technician told me the price was plus VAT! Thank goodness I wasn’t locked outside. Awful service don’t recommend. The technician told me his car was in the garage which he’d told the office so no idea why they accepted my request and why they didn’t quote that VAT was extra!

September 23, 2023
Unprompted review
Rated 1 out of 5 stars

Rude, inappropriate, unhygienic and rip off engineer

Avoid this company. Following a burglary yesterday at my property, Keys4u sent a Locksmith from "Briggs Locksmiths" Huddersfield.

The locksmith arrived with a really poor attitude like I was a huge inconvenience to him, he stunk of B.O, he complained that parking across the road was not ideal because "I'll have to carry my tools" and charged me £58.80 for the call out and £30 to replace the lock in the front door.

He also quoted me £100 labour and £100 for the lock if I wanted the back door lock replacing as well however, because of his poor attitude I refused.

The following day crime prevention officers came to give advice for additional security in my home, the lock he installed was rated level 0 and wasn't insurance approved as well as the lock installed was the wrong size meaning an opportunistic thief could have easily broken the lock and gained entry to my property.

I had to call out a reputable locksmith today to replace the lock in the front door as well as the back door and charged me £60 less then I was quoted yesterday for the back door and only £85 for the front door which now has a level 3 insurance approved lock.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

We had a problem with a bi-folding door…

We had a problem with a bi-folding door stuck open and it was not an easy problem to solve. The technician that came round (quickly) was incredibly dedicated to getting the door at least closed. He was so kind and we're hugely appreciative

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Door out of alignment

The locksmith that called was Vlad, He was polite and courteous and did a brilliant job, very professional and reasonably priced. I would highly recommend this company

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

We wre locked out on a Sunday…

We wre locked out on a Sunday afternoon. The guy who came to our rescue arrived within half an hour as promised was cheerful and courteous and solved the problem within 10 minutes without any damage.
The cost was very reasonable considering the day and time and I would thoroughly recommend this company.

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

The locksmith come very quickly

The locksmith come very quickly

And he was in the house even quicker be exact 3 seconds

Hopefully I won’t need a locksmith again but if I do I would definitely call this company good value as well

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

For a Sunday night fantastic service

For a Sunday night fantastic service, so delighted the company could come out quickly, help me, and a reasonable price with hardly any damages to my office door. Thank you so much for your help, much appreciated.

July 30, 2023
Unprompted review

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