DO NOT BUY FROM THESE SCAMMERS. Bought an air fryer yesterday, less than 24 hours later contacted by my bank. Suspicious activity happening on my bank account, very strange that I put my bank detai... See more
Kitchenhof
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Same issue as others, ordered items mid November, still not recieved. Initially responded to emails advising item will be sent, now emails bounce back. Have logged with my Credit Card issuer to ge... See more
Home AG Trade Limited, website, KITCHENHOFF. Organised Scammers. No intention from day one to supply, deliver any goods ordered by anybody. Bogus London Office Address. They have no stock, just phot... See more
Same story as everyone else. Ordered an airfryer , site seemed legitimate and got confirmation email straight away. That was 23rd November, dispite cancelling my order and asking for money to be... See more
People also looked at
On line fraud
I ordered a ninja air fryer and paid. I was promised a 8 to 12 day delivery but it never arrived. After nearly 2 months its still not arrived, i have requested a full refund but ignored they don't answer emails or telephone. This is online fraud and I have taken my case to the police to investigate
Scammers
Kitchenhof is their name
Scamming is there game
Don’t order from Kitchenhof
All you’ll get is ripped off!!
DO NOT USE THIS COMPANY!!
DO NOT USE THIS COMPANY!!! They are absolute scammers!!! i ordered an air fryer on the 21st of November to be told that delivery would take 8-12 days but received nothing, chased & chased & eventually they sent an email saying there were delivery delays so waited a further week nothing asked for a tracking number nothing asked for a refund NOTHING!!! They are a rogue company & have absolutely no idea whether i will receive a refund!!!!!!
SCAM !!! Don’t Purchase
Same situation as everyone here, Ordered an airfryer on 07 Nov 22, the status is showing Shipped but no provide any tracking number. Emailed many times for request the order cancel and refund without any response. After I informed my bank then finally got my refund today. Don’t buy from this shop. SCAM !!!
Looks like a scam .order placed 3 weeks…
Looks like a scam .order placed 3 weeks ago no item received.no reply’s to emails
If I could give 0 stars I would. Do not order anything from them
If I could give 0 stars I would. DO NOR ORDER FROM THEM. TOTAL SCAM. Ordered an air fryer for a friend as a present in November. A week went by and no word on shipping so I emailed. Got a responsive that shipping companies are busy and it would take 3-12 business days to ship. After 12 days asked about it and it still hadn’t shipped and would be a few more days. I cancelled the order and asked for a refund, was told it would take up to 10 business days to process. It has been over 4 weeks and not received anything. And now they will not respond to my emails now. I will have to go through my bank to get a refund.
Same as everyone else on here
Same as everyone else on here, absolutely disgusted with this “company” KITCHENHOF they are a disgrace.
Take your money but don’t deliver the goods.
Wish I had read the reviews before paying for a Ninja air fryer.
Be warned do not buy anything from these crooks.
DO NOT buy from this company
DO NOT buy from this company. SCAM!!! You will not get your item or any response from emails!!!
PAID GOODS NO ITEMS TOTAL SCAM
Ordered an airfryer on 2nd Nov 22. Saying shipped but no tracking number, still no airfryer wish I had checked vefore the purchase. Have emailed numerous times no response when on to in line chat no response. Total scam I can't even claim it back from bank was brought with an on line gift card. Fuming , scammers website still running total fake business.
SCAM took our money
SCAM took our money , no goods no refund , no response to e mails. Awaiting refund from our credit card .
Appalling
Yep. Me too. Gutted.
Will be contacting my bank to try to see if I can get my £185 back :(
Same as everyone else… yip wish I’d…
Same as everyone else… yip wish I’d looked at reviews too. Contacted credit card company for a refund!!! Terrible company if there is indeed a company
DO NOT BE SCAMMED AND DO NOT USE THIS…
DO NOT BE SCAMMED AND DO NOT USE THIS WEBSITE
Like most people who has been scammed by this company, I would give it zero if I could, ordered an air- fyer at the end of November, despite being told the order is on its way still no air-fyer, requested refund and they stopped responding you my e-mails. Trying to get my money from my bank.. The company does not exist.
Shameful Company
In the same boat as everyone else, ordered an airfryer on the 5th November. Promised delivery in 8-12 business days….wasn’t delivered as promised even though showing as in stock…agreed to do a refund which hasn’t materialised. Have now contacted my bank for a refund just before Christmas.
Just like everyone else ordered an air…
Just like everyone else ordered an air fryer 23.11.22 not arrived emailed got no answer about a refund have had to buy one elsewhere do not use this company total scumbags
I would give 0 if it was an option
I would give 0 if it was an option. Purchased a Ninja dual zone on 6th Nov 2022 despite all their apologies and promises I did not receive and requested a refund. I was asked to wait another 3 days, I waited 4 still no delivery. 9 Dec I was told my refund would be 3-10 working days, it’s now 12 working days and NO refund. After replying to all my emails previously they have not replied since telling me the refund would be 3-10 days. DO NOT USE.
What can I say
What can I say, like the rest of the reviews we were completely mugged by these scumbags - Paid for an air fryer 16/11, calls and emails exchanged.
Kitchenhof unfortunately lived up to…
Kitchenhof unfortunately lived up to all the reviews, unfortunately I didn’t view these before ordering my air fryer, like all other reports I haven’t received anything and no response via either option of contact, avoid them at all costs. Mike D
stay away to avoid disappointment
Same as everyone else here. Ordered Air Fryer 7th November, a few emails reassuring me of shipping, told it was stuck at customs (that's what made me smell a rat) and now no replies. It's a shame they can get way with this. This company is registered at Companies house as a limited company. He has probably disappeared back to Croatia and I am pretty sure he will set up another company in another name in a few months time and do it again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





