Kitchen World Reviews 

388
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and expertise in guiding them through the design process. Many highlight the exceptional customer service, noting that designers offer creative ideas and are attentive to individual needs, making the experience seamless and enjoyable. People are delighted with the high quality of the products and the finished kitchens, often exceeding expectations. However, some customers also noted occasional issues with the installation process, mentioning errors during fitting, such as incorrect measurements or misaligned components. Additionally, a few people experienced delays in project completion, including waiting for repairs or for stone work to be finished later than initially estimated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with product, with many customers absolutely delighted with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the fantastic level of... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the exceptional quality of choices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

388 reviews

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No recent history of asking for reviews

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4.7

All reviews

(388)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

We dealt with John

We dealt with John, Kitchen World, Waterford. Very pleasant and straight forward experience from start to finish. John was a great help with the design and organising fitting etc. Would highly recommend to anyone looking for a new kitchen.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

We had Shannen as our kitchen designer…

We had Shannen as our kitchen designer she was excellent designed our kitchen to our budget & we're really delighted with the outcome. Shannen was very professional stayed in contact & made the whole experience very easy. Would highly recommend them Gill Brady

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with new kitchen

Delighted with new kitchen. Everything went so smoothly. Lianne in Long Mile Road was really easy to deal with and so helpful. Alan the fitter was very efficient. Would definitely recommend Kitchen World Long Mile Road

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Kitchen

I had the pleasure of dealing with John in Kitchenworld Waterford. He is one of the most friendliest, helpful people, and nothing is too much of an effort for him. From start to finish his enthusiasm & follow up at every stage made the process go smoothly.
A special mention to John’s colleague Gary as well, whom I dealt with a few times throughout the process. He was extremely helpful.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

John Grace at KitchenWorld Waterford…

John Grace at KitchenWorld Waterford made choosing my kitchen a pleasure. He was easy to work with and very clear with details about possible choices. His enthusiasm and follow-through at each stage of the process made everything go smoothly and resulted in a kitchen I will enjoy using very much!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best kitchen place in Ireland

I had been looking for a new kitchen for over 6 months, going around every kitchen company in Ireland.
Then I found kichen world.
As soon as I walked in Michelle couldn't have been nicer she let me take my time walking around looking.
Then I seen the kichen i loved.
Next she drew up plans on what the kitchen would look like
Never in my dreams would I have thought of what Michelle drew up.
But omg it's in now and I just love it.
Michelle kept in contact with me throughout the whole process.
Nothing was a problem for her even when I was ringing her on her days off she took the time to talk .
If you are getting a kitchen .
Kitchen world is the place to go..
Ask for Michelle she knows whats she's doing.
Thanks Michelle

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding experience with Kitchen world Waterford

We had a fantastic experience with Kitchen world in Waterford. John Grace worked with us to design our dream kitchen. The process was very straightforward and the end product is better than we ever could have imagined. John was one of the friendliest, most helpful people we have worked with during our house build and he was able to bring our vision to life. He had fantastic recommendations that made our kitchen so functional for our family. We would strongly recommend Kitchen World Waterford for their outstanding product and service. The kitchen is truly stunning. Thanks so much!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning Kitchen for a Busy Family

We had a fabulous experience working with Kitchen World Dungarvan. We worked initially with Paula who helped us remodel our entire living space fitting a stunning kitchen into it. Sarah Kennedy finished our design and delivered our kitchen to us. She was professional, very flexible and nothing was a problem. We love our new kitchen! Thank you KW Dungarvan!

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Went to kitchen world in Finglas on…

Went to kitchen world in Finglas on Saturday, 2 girls at counter never even acknowledged us, spent about 15 walking around ,nobody came near us , the 2 girls continued talking to each other the whole time , left v disappointed, obviously don't need the custom

March 29, 2025
Unprompted review
Kitchen World logo

Reply from Kitchen World

Dear Linda,

Thank you for sharing your experience.

We’re truly sorry to hear that you didn’t receive the welcome and assistance you expected during your visit. Providing excellent customer service is a priority for us, and it’s disappointing to learn that we fell short in this instance.

We’d love the opportunity to make things right.
If you’re open to it, please reach out to us at info@kitchenworld.ie, and we’ll be happy to arrange a consultation with one of our kitchen experts at a time that suits you.

Rated 5 out of 5 stars

Absolutely exciting.

It was absolutely helpful, interesting and great value. Combined with the prompt delivery of the selected kitchen, the tremendous help given as the old kitchen was taken out and the new one added in, it is a kitchen replacement service that I would very strongly recommend for anyone who is thinking about a new kitchen.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Had an amazing experience in the…

Had an amazing experience in the Kinsale Rd store all thanks to Patricia who works there. She was absolutely amazing and very knowledgeable and helped us design our dream kitchen. She was so patient and understanding when we wanted to change things and had such a positive input. She gave us so many ideas we would never have thought of. The quality of the kitchen is brilliant and we couldn’t be happier. Would definitely recommend Kitchen World to anyone who is looking for a new kitchen and ask for Patricia as you won’t get any better than her.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Kitchens

Can't recommend them highly enough. Hugh was brilliant, gave us lots of time and the kitchen is amazing! I had given a budget and it came under, so they are super value as well as high quality. We also ordered the Whirlpool appliances so it was a one-stop-shop and took a huge hassle away from us. So in love with it, and the quality is second to none. Special shout out to Chris who installed it in just one day - you're a workhorse and so good at what you do. We were promised a delivery date, and that was met so we really appreciated the speedy turnaround! Overall - your only spot for a new kitchen.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful assistance in choosing…

Very helpful assistance in choosing suitable design, passions with customer while making changes in plans, installation in required time. Moderately priced. Many thanks to John Grace at Waterford office of Kitchen World.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

🙏 thanks to Devin and the friendly…

🙏 thanks to Devin and the friendly staff at the long mile road branch of kitchen world.
The quality of the material sucked me in but it was the planning and patience of Devin that turned a daunting project into an exciting space to be brought to life.
Communication was on going and worked started as planned even thought it was so near Christmas.🙏 thanks again.
Special mention to Larry and Tony the fitters who went above and beyond and were so friendly and cheerful.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

KW Waterford

I had the pleasure of dealing with Gary in Waterford. A kitchen is something you only need to buy once so I went in with zero experience, he was so kind and patient. We talked through every option, he tried to make all my ideas work in the space.
He called around the day before and the day of installation to make sure I was happy. He offered his time to talk to the electrician to make sure the connection points went exactly where they were supposed to. They really went above and beyond. The kitchen itself is everything I imagined, it looks great and feels sturdy. I changed my mind about the handle placement and they sent John out (John is GREAT) he had them moved in 10 minutes, with no request to too small, or treated as small. I don't think I'll ever have to buy a kitchen again so I'm really glad my one experience with it was the experience I had with Kitchen World. Great bunch of lads!

January 24, 2025
Unprompted review
Rated 4 out of 5 stars

Kitchen World Waterford

I worked with John in Kitchen World Waterford. I was under time pressure with my kitchen due to issues with the builder and a previous kitchen fitter. John was very helpful and listened to what I wanted in my kitchen. He also done as much as he could to make sure my kitchen was fitted for Christmas.
Unfortunately the final fixing of the kitchen for the fillers did not go well. The work was poor quality and ruined the overall finish of the kitchen. John was very professional to deal with when I contacted him about it.
A different kitchen fitter was arranged to redo the fillers and I am happy with the final finish. A couple of doors had to be replaced and there is a slight difference in the shade of these doors from being produced in a different batch but only I notice it.
Overall I would recommend Kitchen World and found John and William really good to deal with.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We had the pleasure of dealing with Michelle at the long mile road branch. From the very start her knowledge and expertise helped us design our perfect kitchen. Her industry knowledge helped us add features to our kitchen that we didn’t even know were available, we are delighted with the finished product.

Also to add that the kitchen installer Alan was brilliant too, his carpentry work and attention to detail was very impressive.

I’d recommend anyone to use Kitchenworld for their new kitchen.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Kitchenworld feedback

Patricia was dealing with us, she was very helpful, came up with ideas straight away when we had requests to change something in kitchen furniture. She is a real professional. We were always welcome in store, all my emails were replied shortly, all of my calls were answered. Everything was effective, accurate. This company is focusing on customer not just a money making machine. Love our kitchen furniture.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Well done Kitchen World, Finglas

Delighted with my new kitcen which I got through Kitchen World, Finglas. Shannen there was extremely helpful thoughout the installation, fitting and even with queries I had post installation. Including a number of iterations of the design while decided. The surveyor and fitters were also very pleasant to deal with. A great experience all round.

November 25, 2024
Unprompted review

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