No replies in2 days! Although been online posting on Facebook. Tried email and Facebook for past 2 days and nothing, other than comment deleted! Ordered and not only paid for next day delivery but pai... See more
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See what reviewers are saying
I will honestly never get my extensions anywhere else but Krystellie. Their synthetic extensions are the best quality I've ever come across and are so thick. They aren't plastic looking or overly shin... See more
Absolutely disgusting customer service. Placed an order early September. Never received the extensions. Asked for full refund. They said they would look into it. They took 5 days at a time to reply t... See more
Horrendous. Disgusting service. Have placed 2 orders now - the first on 6th april on next day delivery and the 16th april, BOTH on next day delivery. I've messaged on Facebook multiple times - receive... See more
Company details
Written by the company
Buy clip in hair extensions from only £11.99. Amazing quality at amazing price! Easy to use, over 30 colours available. Next day delivery.
Contact info
Thompsons Yard, TS38RQ, Middlesbrough, United Kingdom
- help@krystelliefashion.com
- www.krystelliefashion.com
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Hasn’t replied to negative reviews
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No replies in2 days
No replies in2 days! Although been online posting on Facebook. Tried email and Facebook for past 2 days and nothing, other than comment deleted! Ordered and not only paid for next day delivery but paid extra due to Saturday delivery and still not even picked up yet according to tracker and ordered especially for tonight! If I knew they wouldn't be here then I would have ordered elsewhere but trusted this company!
Honest appreciative review
Happy that a local business has an amazing brand for such a needed product! I have used Krystellie for years and it’s so easy to find your colour and there is a large range of products to meet your needs. Also if you forgot your colour from last time it’s so easy to check your order history to see what you bought! I purchased a curly and straight weft and patiently waiting for my delivery. I always recommend this company to friends and family
Have been using them for couple of…
Have been using them for couple of years. Always happy with their service and products.
Fraud company
I made my purchase which wasn't delivered and nobody is responding to me via Facebook chat. There is no UK number to contact. I reported this company to Action Fraud.
Perfect colour match ❤ quality great…
Perfect colour match ❤ quality great and affordable...cheaper and easier than maintaining extensions.
Fabulous!
Have used krystellie a few times now. Hair looks so real and easy to put in. So easy as didn’t have to curl the hair either! I got a lot of compliments about my hair when I had these in! My hair is ver fine and made it look lovely and big and bouncy!
stunning hair piece
Fast delivery absolutely beautiful hair... feels so real I couldn’t believe it. Am more than happy and would def recommend!!
Good prices and quick delivery
Good quality product and speedy delivery
Great service
Fab easy to navigate website and my items arrived within 2 days! Great service!
The best place been to!
The best place been to.
The reason why i say this because tgey are really professional and they deal with the clients in a really good way and they behave in a really good manner. Also tgey make sure that no customer be's upset and go home. They always make sure there customers are happy and if they arent happy then thry will do re do it for them. Also as i said this is the best place i have been to out of all the places i went to and i would reccomend this company to anyone. They make you feel like home
Been using krystellie for years now and…
Been using krystellie for years now and i would highly recommend it to anyone!
Always great service and fast shipping
Always great service and fast shipping. Simon has been very helpful online assisting me with my order. :)
First order from Krystellie
Purchased black-burgundy and burgundy. Good prices, quick delivery and quality products. Have recommended and will definitely use again!
AVOID! Sent wrong item and refused refund! SCAMMERS!
Sent me the wrong extensions (which were REALLY POOR quality).
Even though they sent me the wrong item I had to return the extensions at my own expense with the promise they'd send out replacements (they didn't).
Ended up having to get my money back through PayPal resolution centre.
Trading Standards were also extremely unimpressed with them once they'd looked into them, their company name is also completely different to their trading name.
I believe a lot of these reviews about this company to be fake, they are an extremely unscrupulous and unprofessional company.
Always buy my extensions from here as…
Always buy my extensions from here as they are good quality and you get a good few wears out of them unlike other places that sell the extensions for a higher price but the quality is not as good as Krystalie ! People always compliment them and I always recommend krystalie
Best extensions I've ever used people…
Best extensions I've ever used people commented all night how nice they are. I will be buying again and I highly recommend to all great communication too.
Best quality & service
Delivery A*. Hair is very good quality for the price.
Always A*
I have been ordering my extensions from them for the past couple of years. No matter what colour hair i have, they have a colour to match it. They are reasonably priced and worth it.
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