The ladder is exactly what I originally & arrived the following day. However the post code on the delivery message was different to my actual postcode. I phoned Ladders UK Direct & you corrected the... See more
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Review summary
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I've twice bought from them - a roof ladder & a step ladder. Each time I found the website comprehensive & helpful, the products were delivered swiftly with no issues and I'm delighted with them both... See more
I needed a telescopic ladder to replace my old one which had unfortunately seized up after a few years of use. This one is so much better than the last one. For a start it has a stabilisation bar, whi... See more
Got off to a slow start when I found out my order wasn't available for next day delivery. The internet site should have informed me the Ladders were not in stock, I would not have minded. But after t... See more
Company details
Written by the company
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Written by the company
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Contact info
Cardiff House, Cardiff Road,, CF63 2AW, Barry, United Kingdom
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
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Easy to find the right ladders on the…
Easy to find the right ladders on the website. Fast delivery.
February 13, 2026
Very quick service and reactive to a…
Very quick service and reactive to a query I raised.
February 13, 2026
PGood Serviceroduct delivered on time in good…
Product delivered on time in good condition. The instruction leaflet was clear and easy to read, overall a good product indeed. I shall use Ladders UK Direct again without hesitation.
February 11, 2026
Great service and price
Great service and price, excellent delivery communication. cheers
February 5, 2026
Good service real sturdy ladder 👍🏻
February 5, 2026
Good Quality.
THE QUALITY OF THE LADDERS ARE EXTREMELY WELL MANUFACTURED. THEY ARE GOOD VALUE FOR THE PRICE. VERY HARD TO GET THE SIZE I ORDERED.
February 1, 2026
Satisfied customer
The delivery was a little after the time expected from the tracking app, bur the person who made the delivery was so helpful and still radiated a huge smile at tge end of a long day.
January 31, 2026
Fast reliable service speedy delivery…
Fast reliable service speedy delivery and competitive prices great company to deal with definitely use again
January 30, 2026
The ladder is fine but the delivery was terrible…
The ladder is fine but the delivery was slow and the courier company (DX) took much longer than the 1-2 days quoted on the Ladders Direct website. Ladder took a week to arrive, the email from Ladders Direct confirming dispatch, said it was coming by priority overnight service. When I contacted DX, after it hadn't arrived within their timescale (3 days), they said they didn't have a vehicle available that was big enough for the 3.3m ladder to take it out from our local delivery depot! So much for a priority overnight service, more like 6 night service from dispatch to arriving.
January 29, 2026
The product is excellent.Had lots of…
The product is excellent.Had lots of issue with delivery timings and finally got it after complaining with another delivery company
November 25, 2025
Excellent service from start to finish
Excellent service from start to finish, this company is super
January 8, 2026
Loft hatch
I ordered a loft hatch from Ladders UK Direct. I had an option of delivery date when I ordered and it arrived on the day chosen. Not a biggy for most but when working full time this is a must for me. The hatch is excellent quality, not a mark on it, the delivery driver was polite and extremely helpful. I would highly recommend Ladders UK Direct to anyone.
January 6, 2026
Great product
Great product, quick delivery, very pleased with the service provided
September 17, 2025
Easy to fit and look good they are good quality and make loft access a lot easier
Fast
Delivery great price and good quality
August 12, 2025
Great product
December 14, 2025
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