La de da Living  Reviews 

325
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

What fantastic customer service ! I requested an item a little different to what was shown on the website, nothing was too much bother and the change was made with no problem. Very quick delivery-the... See more

Rated 5 out of 5 stars

I first had the pleasure of meeting Dom & Rita at the Christmas Ideal Home Exhibition. Their products are truly amazing! I purchased 3 while I was there & ordered another 2 when I got home. Both onlin... See more

Rated 5 out of 5 stars

Have bought from this company a couple of times. Absolutely delighted with both purchases. Well made frames etc, well packaged and quick delivery. Would highly recommend this company to anyone.

Rated 5 out of 5 stars

Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it di... See more

Company details

  1. Gift Shop

Written by the company

Award winning family-run business based in The Cotswolds specialising in personalised gifts for friends, her, him, children...the entire family! Our products are stocked in Liberty London, Le Club 55 and Bella Rose to name a few. All our bespoke collections are available online!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

325 reviews

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4.6

All reviews

(325)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed my order on 11/14/2022 and…

I placed my order on 11/14/2022 and received confirmation that my order would deliver between 11/19-11/30. I received a confirmation shipping label from Royal Mail. I did not receive my order 12/1 and when I inquired with the La de da Living via email they said my order was shipped via DHL since it was a larger item. They said the Royal Mail shipping label was an auto generated label. They did not provide the DHL tracking number. When I asked for the DHL tracking number they then claimed that they could not locate my package. I do not recommend doing business with this company. They are shady and unorganized. I am very disappointed as this was a gift I was giving to my family.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Quick and easy ordering

Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it didn't take long to arrive after order processed.

November 25, 2022
Rated 1 out of 5 stars

Very poor service indeed😞😞

Orders 2 Xmas plaques for 2 children ~ only one sept which was defective and no sign of the 2nd one. Emailed asking to resolve which they said they would but still haven’t and are clearly unwilling to resolve.
I previously ordered a pebble framed picture which arrived without the family name?? Although they did resolve that to my satisfaction however re they do not wish to resolve this and I have had to open PayPal resolution requesting a refund as they won’t refund me either.
Very poor service indeed 😞😞

November 30, 2022
Rated 5 out of 5 stars

5 star service

Fantastic service.
Really pleased with my pictures, attention to detail was crucial to the slogans and they excelled my expectations. There will be 2 very happy recipients at Xmas

November 7, 2022
Rated 5 out of 5 stars

Extremely delighted with our purchase

Extremely delighted with our purchase, bought as a wedding gift and our friends were delighted with it. Fast efficient service, delivered before expected date, well packaged, lovely piece. Will definitely use again.

September 8, 2022
Rated 5 out of 5 stars

pebble picture

Beautiful pebble picture, I ordered one for a gift a few weeks ago, and then ordered another as I was so impressed.
Great price, delivery within expected time

August 24, 2022
Rated 5 out of 5 stars

Lovely quality product

Lovely product ordered for my sister's 40th birthday. She absolutely loved it!!
Customer service was very good and responded to my questions/emails very quickly.

August 6, 2022

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