LateRooms.com Reviews 1,540

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 361 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their friendliness and helpfulness, making their stays pleasant. Many people also appreciate the competitive pricing, often finding deals that include extras like breakfast, and the ease of the booking process. However, some people encountered issues with the booking process, such as incorrect dates or bookings not being registered with the hotel. There were also occasional concerns regarding the accuracy of room descriptions on the website and the clarity of information about parking availability.

What people talk about most

Booking process

Reviewers mention ambiguous feedback about the booking process. While some customers found the booking... See more

Price

Customers consistently note positive experiences with price, often finding competitive rates and good value... See more

Location

Reviewers highlight ambiguous aspects of location. Many customers praise good and central locations, with... See more

Website

Users describe ambiguous interactions with the website. Many reviewers found the site easy to book and use,... See more

Staff

Consumers generally express satisfaction with the staff. Many reviewers highlight the staff's friendliness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I needed an extension for my stay as we encountered an unforeseen issue when meeting up with family but unfortunately this hotel could not accommodate us so we had to wait in the car in the basement c... See more

Company replied

Rated 4 out of 5 stars

Free parking and nice central location. Friendly and helpful staff and very relaxing stay. Room was clean, good value compared to others and had everything I needed. If you are expecting luxury then... See more

Company replied

Rated 4 out of 5 stars

The accommodation was very clean and nicely presented, but facilities were basic. The biggest issue for me was to discover that parking is only available during the night (from memory, from early even... See more

Company replied

Rated 4 out of 5 stars

I came to know laterooms while organizing my business journey to Romania. The availability of hotels in big cities is very good. I can't say the same for small towns, though.

Company replied


Company details

  1. Travel Aggregator
  2. Hotel

Written by the company

Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Easy to use site

Easy to use site, instant confirmation of booking at a hotel we wanted to stay at which had no availability on various other sites accessed including the hotel’s own site.

October 21, 2025
Rated 4 out of 5 stars

My stay near Bristol Airport.

The room was clean and reasonably priced. I had a good nights sleep and the breakfast snacks were
very welcome.

I did have trouble knowing how to use the code to get through the front door and into my room but the car parking lady who was working next door helped me.

October 16, 2025
Rated 1 out of 5 stars

Not professional at all

Not professional at all. Charged me and took forcefully £27 from me for a service I didn't receive. Ref: A so called SUMMERFIELD HOUSE. That to me was a daytime robbery. You know yourselves if you are different from band of scamers.

August 25, 2025
LateRooms.com logo

Reply from LateRooms.com

Hi Emmanuel,

We’re very sorry to hear about your experience and understand how upsetting this must feel.

As LateRooms is a third-party booking platform, we do not take payments ourselves — all payments are handled directly by the property's managing agent. We haven’t received any record of a charge for your booking, so we’re unable to see the transaction you’ve described.

We recommend contacting the property or their managing agent directly to query this charge. If you’d like our support in doing so, please email us at support@laterooms.com with your booking details, and we’ll be happy to help investigate further.

Best wishes,

Rebecca

Rated 1 out of 5 stars

Stated hotel had parking which was…

Stated hotel had parking which was incorrect. Follow up from Laterooms also inaccurate as was informed hotel had discount arrangement with nearest multi storey which also turned out to be outdated info (hotel confirmed this deal no longer existed and hadn’t for some time)

October 19, 2025
LateRooms.com logo

Reply from LateRooms.com

Hello DH,

We’re very sorry that the parking arrangements weren’t clear from the information on our website. We completely understand how frustrating this can be when planning your stay.

Parking isn’t available at the hotel itself, but Hub by Premier Inn Edinburgh Haymarket previously offered a 50% discount at Q-Park Capital Square for multi-day stays. The hotel has since advised that this particular discount code has now expired, and a new offer is currently being arranged.

We apologise for any inconvenience this may have caused and thank you for bringing it to our attention. We’re reviewing the listing to make the parking information clearer for future guests. If you’d like to discuss your experience further, please contact our team at support@laterooms.com.

Best wishes,

Rebecca

Rated 3 out of 5 stars

Booking through the website is a bit…

Booking through the website is a bit complicated because of the many emails and the price of the room shown was in euros and when paying I was surprised that the amount was withdrawn in sterling, but I would like to say that the website is honest and the room is like the one in the picture

October 18, 2025
LateRooms.com logo

Reply from LateRooms.com

Hi Hamdy,

Thank you for taking the time to share your feedback. We’re really glad to hear that you found LateRooms reliable and that your room matched the photos - that’s exactly what we want for our guests.

We’re sorry to hear that the booking process felt a bit complicated and that the currency display caused confusion. The currency shown while browsing can vary depending on your location or selected website settings, but as LateRooms is a UK-based business, the final payment is processed in sterling.

We’ll be sure to pass your comments on to the team, as we’re always looking for ways to make the booking process simpler and clearer.

Thank you again for your honest feedback. It’s great to hear that your stay went smoothly overall, and we hope you'll consider us again when planning future stays.

Best wishes,

Rebecca

Rated 1 out of 5 stars

The double deluxe description on your…

The double deluxe description on your web page is incorrect as the room does not come with a living room . I booked this as an anniversary treat so wanted this extra luxury. Disappointed when told by the Hotel that these type of rooms are Suites not Double deluxe as latebooking describes, and I had to take this up with them about this. What can you do to recompense me?

October 17, 2025
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Reply from LateRooms.com

Hi Brian,

We’re very sorry to hear about your disappointment, especially as this was meant to be an anniversary treat. We completely understand how frustrating it must have been to arrive and find that the room didn’t match what you were expecting - that’s certainly not the experience we’d want for any of our guests.

From what we can see, the description of the Double Deluxe room doesn’t mention a separate living area. To help us look into this further, could you please send us any screenshots or other details showing the description you saw when booking, along with your booking reference? You can email these to support@laterooms.com, and we’ll review your feedback with the hotel’s managing agent.

Thank you for bringing this to our attention, and we’re truly sorry again for the disappointment on what should have been a special occasion.

Best wishes,

Rebecca

Rated 2 out of 5 stars

Disappointing

Arrived at hotel was told I had an outstanding payment to make. My card was then charged again despite having already paid. They then realised it was wrong and refunded me which took 24 hours to go back to my account.
Went to the room to find the window wide open. Closed it over and left for a meal came back to find the room smelling of vomit. Went to reception to say it hadn't been reported by housekeeping but if it was open there was obviously an issue. Got key to move room with no offer to help move bags etc despite me having a young child with me.
Breakfast was substandard with the cooked breakfast stored on hotplate with no covers meaning food was just warm. The leather on the chairs was heavily worn and not to the standard you would expect.

October 13, 2025
LateRooms.com logo

Reply from LateRooms.com

Hello,

We’re very sorry to hear about your disappointing stay. We completely understand how upsetting it must have been to face issues with payment, room cleanliness, and facilities, especially when travelling with a young child. That’s certainly not the experience we’d want for any of our guests.

As LateRooms is a booking platform, we’re not involved in the management or maintenance of the hotel, but we do expect a high standard of comfort and support for all our guests. We’d be happy to assist you in raising your concerns with the hotel’s managing agent so they can review your experience and address the issues you faced. Please contact us at support@laterooms.com with your booking details, and we’ll be glad to help.

Thank you again for taking the time to share your feedback.

Best wishes,

Rebecca

Rated 5 out of 5 stars

More details needed

Searching for a stay at the right price and dates is easy. The choice of sites and price comparisons are good. The only downside, doesn't give a lot of details on what was booked i.e whether breakfast etc has been reserved.

October 13, 2025
Rated 5 out of 5 stars

I arrived with a warm welcome.

I arrived with a warm welcome.
I had help with my luggage, which was a great start.
I did photograph at the RSBP, both are fantastic locations for an early morning start, with the 6am location you go you want to be travel to far.
The manager even looked up the location for me, to make sure I knew where I was going.
The room was clean and cosy, comfortable.
I would definitely recommend staying.
You won’t be disappointed as very close to the local shops.
It’s a must to visit Mr Bun. Bakery
And the Deli excellent choice of cheese.

October 10, 2025

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