I needed an extension for my stay as we encountered an unforeseen issue when meeting up with family but unfortunately this hotel could not accommodate us so we had to wait in the car in the basement c... See more
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Review summary
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Free parking and nice central location. Friendly and helpful staff and very relaxing stay. Room was clean, good value compared to others and had everything I needed. If you are expecting luxury then... See more
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The accommodation was very clean and nicely presented, but facilities were basic. The biggest issue for me was to discover that parking is only available during the night (from memory, from early even... See more
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I came to know laterooms while organizing my business journey to Romania. The availability of hotels in big cities is very good. I can't say the same for small towns, though.
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Company details
Written by the company
Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.
Contact info
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, United Kingdom
- 0203 637 0812
- support@laterooms.com
- www.laterooms.com
4.0
Great
2K reviews
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Easy site to navigate
November 2, 2025
Reply from LateRooms.com
Hi Alison,
Thank you so much for your 5-star review! We’re really glad to hear you found the LateRooms site easy to navigate - that’s exactly what we want for our customers.
We really appreciate you taking the time to share your experience and we hope to you'll think of us when planning your next trip.
Best wishes,
Rebecca
Easy to find accommodation
Easy to find accommodation. Difficulty in making payment. On 3 attempt finally accepted
November 3, 2025
Reply from LateRooms.com
Hello,
Thank you for taking the time to share your feedback. We’re really glad you found it easy to find the right accommodation, though we’re sorry to hear you had difficulty making the payment. We understand how frustrating that must have been.
If you’d like us to look into what caused the issue or if you need support in the future, please reach out to us at support@laterooms.com — we’d be happy to help.
Best wishes,
Rebecca
Nice hotel for the price.
Nice hotel for the price. A small suite 500 sf. w/comfortable setting.
November 2, 2025
Reply from LateRooms.com
Hi Brad,
Thanks so much for your review! We’re really glad to hear you enjoyed your stay and found the hotel comfortable and good value for the price.
We hope you’ll book with LateRooms again soon!
Best wishes,
Rebecca
No receipt of amount paid is provided.
Booking all worked OK and no problems with the hotel or room. However no payment receipt is sent with the order confirmation that confirms the amount paid. The hotel queried if payment had been made on booking but I was unable to substantiate this as I only had a booking receipt and not a payment receipt. Seems a very odd thing not to provide and if you need a receipt for work etc I would go elsewhere.
November 2, 2025
Reply from LateRooms.com
Hello,
Thank you for taking the time to share your feedback.
We’re really pleased to hear your booking and stay went smoothly, but we’re so sorry for the confusion around your payment receipt. We’ve now sent a copy of your receipt to you by email for your records.
We truly appreciate you bringing this to our attention. Having clear payment information is so important, and we’ll be reviewing our confirmation emails to make this process clearer for future guests.
If there’s anything else we can help with, please reach out to our friendly team at support@laterooms.com and we'll do our best to assist. We hope your next booking with LateRooms is completely seamless and enjoyable.
Best wishes,
Rebecca
Reply from LateRooms.com
Hi Philip,
Thank you for your 5-star review! We’re delighted to hear that you found booking with LateRooms quick and easy.
We really appreciate you taking the time to share your feedback and look forward to helping you plan another trip again soon.
Best wishes,
Rebecca
Reply from LateRooms.com
Hi Terry,
Thank you so much for your 5 star review! We’re really glad to hear you found booking with LateRooms easy and that the room details and pricing were clear and helpful.
We really appreciate you taking the time to share your experience and hope we can help you find another great stay soon.
Best wishes,
Rebecca
Easy and reasonable
October 30, 2025
Reply from LateRooms.com
Hi John,
Thank you for your 5 star review! We're delighted to hear you found booking with LateRooms easy and great value. We really appreciate your feedback and hope to assist you again soon.
Best wishes,
Rebecca
Found the property I wanted at the best…
Found the property I wanted at the best price
October 29, 2025
Reply from LateRooms.com
Hi Robert,
Thank you for your review. We’re delighted to hear you found the property you wanted at the best price. That’s exactly what we hope to make easy for our guests.
We really appreciate you taking the time to share your experience!
Best wishes,
Rebecca
Reply from LateRooms.com
Hi Samantha,
Thank you for your review. We’re glad you had a positive experience using LateRooms.
We appreciate you taking the time to share your feedback, and we hope you have a wonderful stay!
Best wishes,
Rebecca
I have been trying to make contact but…
I have been trying to make contact but the help number was for Expedia not laterooms and it’s not the same company!
October 23, 2025
Reply from LateRooms.com
Hi Sam,
We’re very sorry to hear about the difficulties you’ve had getting in touch. We completely understand how frustrating this must have been.
For any questions or support regarding your booking, you can contact our team directly on 0203 637 0812 or via email at support@laterooms.com. We’ll be happy to assist you and ensure any issues are resolved.
Best wishes,
Rebecca
Unexpected surprise.
Driving in areas on a whim can sometimes give unexpected delights.
Chepstow was a pleasant surprise and The Three Tuns was great.
The Castle carpark was right next door so easy parking to pay for, wasn't expecting a castle to be in the backyard either.
Friendly staff and a great Italian Restaurant 3 min walk away - breakfast was the best my 19yr old son has had on our whole trip away.
Great job to their staff!
October 28, 2025
Reply from LateRooms.com
Hi Karen,
Thank you so much for sharing your experience!
It’s lovely to hear that Chepstow turned out to be such a delightful surprise for the whole family, and that many special memories were made.
We really appreciate you taking the time to let us know and we hope you’ll consider LateRooms for future adventures.
Best wishes,
Rebecca
Very good value
Very good value if there had been a kettle with tea/coffee available in the room would off made it 5 stars
October 23, 2025
Very amazing welcome and attendant…
Very amazing welcome and attendant especially by their Adrana and cat
October 27, 2025
Easy quick booking
October 27, 2025
The front staff was very helpful in…
The front staff was very helpful in securing a room, and that was greatly appreciated. I do wish I'd stayed in my car instead.
The hotel itself had a strange old smell (could use a filter) and the room itself seemed unused - it smelled like mildew and worse. The sheets showed signs of use because of white spots and a few brown ones. No clean sheets were available, and the blanket offered had what appeared to be several small round dead bugs (whether bedbugs or otherwise) folded inside. I suspect that room is generally not used except possibly by the staff. Luckily, I had items I could use as protective bedding.
The good, for possibly other rooms, is that there is plenty of parking and many doors - not much walking needed. The room was quiet, and the heating and air were good. There were many amenities, such as a refrigerator, hotplate, and dishwasher, with one-use items such as Palmolive. There were also ample toiletries by Dove. The bathroom appeared clean. There were many drawers for toiletries. The towels smelled, but there were two sets. There was also a blanket sealed in plastic in the cabinet. The bed was too soft but fine, and there were four pillows and a comforter. There were also blackout curtains. They could have provided more towels and paper towels (none were left). They could also have provided more plastic bags.
I cannot recommend the hotel because of the bad smell, lack of clean sheets, and dead bugs inside the blanket. But those are things that the hotel can easily change through an air filter, consistently thorough cleaning of all spaces, steam cleaning the carpets, and a policy of always changing the sheets.
October 25, 2025
Reply from LateRooms.com
Hi Reese,
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the issues you experienced, particularly with the cleanliness and condition of the room. We completely understand how disappointing and unsettling this must have been, and it’s certainly not the experience we’d want for any of our guests.
As LateRooms is a booking platform, we don’t manage the property directly. However, guest satisfaction and comfort are very important to us, so we’ve reached out to you on email to gather further information and ensure your concerns are fully understood. We’ll also raise your feedback with the property’s managing agent so they can investigate the issues you experienced.
Please be assured we take quality concerns very seriously. If we are not satisfied with the outcome of the investigation, we will consider removing the hotel from our website.
Thank you again for bringing this to our attention, and we’re very sorry for the disappointment caused during your stay.
Best wishes,
Rebecca
Easy to book and fab hotel
October 25, 2025
Exceptional
Exceptional, friendly staff. Special acknowledgment to Amy on reception. This lady was so understanding of my circumstances and needs during my stay. Also got to mention the service engineer, upon arriving to my room, TV power was out. He sorted immediately, and was very friendly. As for the hotel and facilities. Excellent room, clean, shower was fantastic. The rooftop restaurant/bar is lovely, with fantastic views overlooking the city/gardens. The breakfast options was great, tasted good (maybe food could be a little warmer) but no complaints. As for the bar, maybe add more options than lager. I suggested Guinness as I can only drink alcohol that is not gassy, and for us middle aged/elderly guests Guinness does have its health benefits. Overall, I had a fantastic stay, and would definitely stay again and recommend to all. Enjoyable experience
October 22, 2025
Definitely recommend Late Rooms!!
I'm a concert goer who travels a lot and they always have the best deals on last minute rooms!!
October 25, 2025
Lots of choice and good prices
Lots of choice and good prices, very easy to book *****
October 22, 2025
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