Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
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See what reviewers are saying
Staff helpful and responsive to my pre-sales enquiries concerning mail-order purchase from their web site, Well packaged and quick delivery via dependable courier service. Used goods exactly as de... See more
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... See more
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
4.9
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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The description of the flashgun was…
The description of the flashgun was spot on a great product at a great price.
DPD did a great job I received the flashgun the next day Christmas Eve .
I would recommend London Camera Exchange.
Many thanks .
December 23, 2025
Love this company.
That's my second purchase with LCE, I really find good prices with excellent second hand products, I'm very happy with my Sony A7CII that I bought back in July, and now, very happy with my Sony 24-70mm gm II
December 23, 2025
Very efficient service and item just as…
Very efficient service and item just as described
December 22, 2025
Prompt dispatch.
December 22, 2025
Used Sony 200-600
Good quality used product supplied but without an advertised lens strap…
Not a problem but retailer should supply as listed
December 20, 2025
I was looking to sell my second hand camera
I was looking to sell my second hand camera to a reputable buyer and sought out London Camera Exchange, who I had used before. They gave me a very fair valuation and handled the process very professionally and with customer satisfaction in mind. As a result I was very satisfied with the agreed price and received my funds promptly. Communication was excellent throughout and I would recommend London Camera Exchange.
December 12, 2025
Unprompted review
Give better prices to regular…
Give better prices to regular customers.
Need to work as one company. Derby branch thinks it's an independent!
December 7, 2025
Reply from London Camera Exchange - Derby
Dear Rsharma
Thank you for leaving us a review. We have investigated your complaint and it appears that the goods were set aside for several weeks without any further contact and without a deposit being paid. Unfortunately, without a deposit we are unable to reserve items for extended periods of time, so the camera was returned to the original branch.
For future reference, to secure a camera a deposit will need to be made.
Kind regards,
Your LCE Team
Canon ef-m 11-22 lens, used
Excellent item, exactly as described and delivered next day.
December 3, 2025
Didn’t have part we ordered so replaced…
Didn’t have part we ordered so replaced with better part same price 👍🏻
December 2, 2025
I still haven't received the camera…
I still haven't received the camera because DPD are apparently having 'issues'. I appreciate this isn't your specific domain, but it is impacting my customer experience and I'd be surprised if they haven't updated you on this since it's an order from you.
November 30, 2025
Reply from London Camera Exchange - Derby
Dear Customer
Thank you for taking the time to leave a review. With online fulfilment, the courier is often the weakest link in the process, and we believe DPD offers the best overall solution for our business.
Our Derby team is in ongoing discussion with DPD while their investigation continues. In the meantime, we are searching across our 26-store estate to locate a replacement item of the same type.
We understand your order is currently still with DPD, having been impacted during their busiest time of the year. As the delay sits with the courier, we would appreciate it if your feedback reflected this — perhaps by reviewing DPD directly rather than our business.
Kind Regards
Your LCE Team
Derby and Chester branches are great!
I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to work there after all these years. They are like Richer Sounds of photography if you know what I mean - just great. So I bought this time ONLINE from Derby branch and everything went very smooth - quick dispatch, confirmation emails, lens clean and working without issues. I never dealt with them in person, but online transaction went great, so I definitely recommend them
November 11, 2025
While my latest purchase has been…
While my latest purchase has been online from LCE Derby I have used this company for over 40 years. Firstly in Bristol, then in Bath shops rather rthan online but the last 10 years more online. I have found them to be very helpful together with a fair price if buying s/h.
November 27, 2025
Ordering from London Camera Exchange
I have ordered quite a few used items from various London Camera Exchange shops and 3 things stick out 1) They are always very competively priced 2) The items are always as stated on their website and 3) They are always keen to help with any queries you might have, what more do you need.
November 20, 2025
Reliable, prompt service
Used poducts are well described and given a quality rating. The goods are well packed and delivery is quick
November 14, 2025
Item top condition as described
Item top condition as described, very well packaged happy all round
November 13, 2025
Recently got into SLRs
Recently got into SLRs
And the help I’ve received from Derby and Lincoln has been superb. Staff are very friendly, knowledgeable and helpful.
November 1, 2025
Unprompted review
Always helpful and very knowledgeable
Always helpful and very knowledgeable
I deal a lot with the Guildford branch
Where Martyn and his team are always on hand to help me
Thanks so much LCE
November 5, 2025
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