Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
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See what reviewers are saying
Staff helpful and responsive to my pre-sales enquiries concerning mail-order purchase from their web site, Well packaged and quick delivery via dependable courier service. Used goods exactly as de... See more
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... See more
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
4.9
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Excellent as always.
Vast selection of new and used photography equipment. Always reasonably priced with used been well graded.
November 3, 2025
Great prices and fast service
Great prices and fast service using DPD couriers who give an hour time slot
October 27, 2025
Good Service and keen prices
I have bought many things from London Camera Exchange in Derby over the years, on this occasion a Sony FE90mm Macro lens ( second hand ).
As usual the service was first rate and the price competitive, I would definatelty reccomend London Camera Exchane and the Derby branch in paticular
September 29, 2025
Unprompted review
Return and refund were handled professionally.
It was a little disappointing to receive a s/h lens by post that clearly didn't perform to reasonable expectations. Return and refund were handled professionally.
It would be nice if the chain did a more thorough testing of their used stock.
April 28, 2025
Reply from London Camera Exchange - Derby
Dear Customer
We are very sorry to hear that the lens did not perform to reasonable expectations. All items undergo stringent performance checks on site, but on this rare occasion, it appears the issue was unfortunately missed. It’s reassuring to know that your return and refund were handled smoothly; however, we recognise that this was still at our expense and your inconvenience.
Please be assured that we will take steps to improve our processes and ensure such incidents are not repeated in future.
Kind Regards
Your LCE Team
Product knowledge and courtesy from staff at Derby.
Product knowledge and courtesy from Darren at Derby.
October 29, 2025
Great service with a great product
Great service with a great product. Very helpful, highly recommend Derby shop.
October 31, 2025
Great service
Bought my first camera here great deal very informed about product condition ,the place to shop for ur photography equipment,
October 29, 2025
Great product
Great product, great price and great service. Very happy with LCE (as I have been each time I buy from them).
October 21, 2025
Packing for expensive lens poor
I puchased a used expnsive lens on-line from this location (Derby). The lens did not have the original box, which I expected and was happy to accept. When the package arrived, the lens appears to be o.k and the box in which it was posted was strong enough. However the packing inside the shipping box was poor, consisting only of screwed up brown paper. I expected better.
Apart from this issue, I was content to buy on-line from London Camera Exchange as I use my local store often.
October 28, 2025
Very straight forward transaction
Very straight forward transaction, great camera purchase
October 28, 2025
Goods as described. Rapid delivery
Goods as described. Rapid delivery. Fantastic service.
October 24, 2025
Great value camera with fantastic service.
I’m extremely happy with the Canon camera body that I bought. It looks like new and is complete with the original box and packaging. Fantastic value for money
It was delivered very quickly and was in excellent condition.
I’m very impressed with the quality/value for money and service. I will happily use them again.
October 21, 2025
Very happy
Very quick delivery, lovely camera, exactly matched the description. Very happy, thank you
October 14, 2025
Always professional and business like
Always professional and business like. First class.
October 21, 2025
Nothing wrong withLCE
Nothing wrong withLCE , but courier could do better , perhaps give us a choice of delivery options, personally I would pay extra to have Royal Mail do the delivery
October 14, 2025
Reply from London Camera Exchange - Derby
Dear Laurence
Thank you for your feedback and taking our call, glad that you received the lens and that you are happy with it.
We understand your order arrived on the 3rd attempt, and we sincerely apologise for the delay. If your issue was specifically with the courier service, we’d appreciate it if your feedback reflected that — perhaps by reviewing DPD directly rather than our business.
Kind Regards
Your LCE Team
Excellent service
Good trade in price camera I recieved exactly as described excellent staff and fast turn around
October 21, 2025
Exceptional service
Exceptional service, easy to use platform and communication was had at each stage.
October 6, 2025
Great little business
I have had a few camera's & and bits and pieces from LCE derby over the years. Always great service and alway friendly just got A7 III and the price was superb.
October 25, 2025
Unprompted review
I purchased used Sony A7CR from LCE
I purchased used Sony A7CR from LCE. Part exchanged my old lens. The PX price was very fair and competitive, communication was was very good and straightforward. Very happy to deal with
October 18, 2025
Easy to find desired product online
Easy to find desired product online, ordering straightforward - very fast delivery! Product as advertised.
October 14, 2025
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