I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more
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On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more
Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more
I found a used Irix 15mm Blackstone lens for Nikon F at LCE website online (not the Firefly which is the cheaper version ) at a reasonable price at LCE Nottingham and wasn't dissapointed when I paid... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom
- 01159417486
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Great service A+++
Great service - again.
Good, realistic pricing for a second hand GoPro. Quick delivery through a secure method. Well packaged.
Every staff member I dealt with on…
Every staff member I dealt with on email or on the phone provided excellent customer service. I will definitely be coming back. The different stores worked together really well.
Good to do business with LCE.
A very happy customer.
Been looking for this particular flash online.was very happy with price and was in amazing condition with all the parts in the box.great service and fast delivery extremely happy.thank you.
Professional and reliable service.
Professional and reliable service, from collection to completetion of px goods for transaction, 10 out of 10.
Top valuation given for exchanged…
Highest valuation given for exchanged camera equipment. Friendly & very efficient service. Used camera purchased in excellent condition. Highly recommended.
Quick & efficient service
Quick & efficient service, item purchased was used but in excellent condition, as described. Thoroughly recommend
Brilliant service and so helpful
Brilliant service and so helpful. Would highly recommend!
Excellent customer services
Excellent customer services and quick response. Delivery is always on time
Exceptional Service
I placed an order for a Sigma 12mm f1.4 lens at 3pm on Thursday and the lens was delivered and on the front of my camera before midday on Friday! Amazing service and the price was lower than I could find anywhere online, well done London Camera Exchange
Ordering was straightforward and when…
Ordering was straightforward and when one item had to come from another store they kept me informed and products came on time.
Good company
Orders are always dealt with quickly and efficiently, and items arrive promptly, well packaged and in the expected condition.
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