London Camera Exchange - Nottingham Reviews 

337
TrustScore 5 out of 5

4.9

7 Pelham Street, NG1 2EH Nottingham, Nottinghamshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more

Rated 5 out of 5 stars

On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more

Rated 5 out of 5 stars

Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more

Rated 5 out of 5 stars

I found a used Irix 15mm Blackstone lens for Nikon F at LCE website online (not the Firefly which is the cheaper version ) at a reasonable price at LCE Nottingham and wasn't dissapointed when I paid... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom

  • 01159417486

4.9

Excellent

TrustScore 5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(337)

2,612 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff. Took multiple photos and we FINALLY uploaded an accepted passport photo to the Irish passport website after previous fails (from here and another photo provider). They kept trying though and we got there... absolute stars!! Thanks guys!

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Went for advice and ended up with a new (second hand) camera 😊. Alex was really helpful showing me options within my budget. Very happy with the service.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful on the phone

Very helpful on the phone, gave extra information about the item, very knowledgeable. The item arrived the next day, really well packed and exactly as described! Would not hesitate to purchase from this branch again, thank you Zoe your a credit to your company.

January 31, 2025
Rated 5 out of 5 stars

Great service at London Camera Exchange!

I thought that I had somehow broken my Nikon Z50 camera, over the weekend. The screen would not come on, and I hadn't got a clue what had happened.
And so I took my camera into the London Camera Exchange, Pelham Street, Nottingham, where a very helpful and knowledgeable assistant fixed the problem right there and then!
Apparently I had inadvertently changed the settings and turned the screen off. I am so grateful that it was fixed, and there was no fee, which in itself was astonishing.
Many thanks to London Camera Exchange!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Alex and Zoe were helpful

Alex and Zoe were helpful, knowledgeable and attentive. Making for a great experience. Added bonus is they are eight next door to a great coffee shop.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Not very often I get chance to put a 5star review, this shop is well worth a visit if you want some advice on cameras, the 2 men in knowledge on the products they sell

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service and great products

I had been doing some research on what camera i wanted to buy next and enquired about the Sony a7iii. Zoe was a great help with some expert knowledge on the camera, its specs and positives/negatives. She walked me through the qualities of the camera as well as other models in the A7 series - ultimately the next day I bought it. The performance is second to none and is in perfect condition - i couldn’t recommend going in to talk with the team enough if you haven’t quite decided on what you want to add to your kit next. Thanks zoe!

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Canon R100

Thanks to Zoe for helping me to choose a camera for my granddaughter. Your extensive knowledge was invaluable and I’m sure that she will be delighted with her present.

December 11, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look