I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more
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On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more
Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more
I found a used Irix 15mm Blackstone lens for Nikon F at LCE website online (not the Firefly which is the cheaper version ) at a reasonable price at LCE Nottingham and wasn't dissapointed when I paid... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom
- 01159417486
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Replied to 91% of negative reviews
Typically replies within 1 week
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Buying a lens.Received a fair price for my item to be…
Received a fair price for my item to be sold.pleased with the service I had from the store.Good experience all round.
Friendly and efficient customer…
Friendly and efficient customer service.
Good trade in and everything we wanted in stock.
I use the store regularly and advice is good and helpful. I can also pop in and browse which is a great advantage to online.
Trade in my Nikon 500mm PF for Z 180-600
I decided to trade in my Nikon 500mm PF and 1.4x converter for a new Z 180-600mm lens.
I emailed LCE Nottingham and Aaron replied, we quickly worked out a very good trade in price and I visited the store to complete the deal. Aaron checked my trade in items and I went ahead with the purchase.
I few days later returned to enquire about a better lens collar/foot for the 180-600mm
I spoke to another member of staff Aron
and he made enquiries about the Leofoto NFC-01 for me and I was told it could be ordered in.
A couple of weeks later I was informed of its arrival and visited to purchase the item.
I’am extremely pleased with the way the staff dealt with my enquiries and made the whole purchasing experience a pleasure. The new lens is another fine Z product from Nikon and I have no regrets parting with the older lens.
I will definitely return for future purchases.
Bought lens online.
Bought a lens online which was out of stock at most other dealers. Simple ordering process and lens delivered next day as promised.
Great Experience
The staff were very knowledgeable and helpful. They were not pushy but patiently explained the qualities of various binoculars.
An excellent example of good customer service.
Trustworthy
I got my new lens delivered when I was away on holiday and my compliments to the delivery driver, who didn't wann a leave it by the door, but handed it over to my friend. It was properly wrapped and only 3 days between ordering and delivery. I recommend the London Camera Exchange wholeheartedly
100% Service
They handled everything, even my own botch up, professionally, helpfully, and with aplomb. Well done and thank you guys. DpD arrived within the allotted hour with the delivery too. I hope you've seen my review on Trustpilot.
Excellent and knowledgeable service.These guys really go the extra mile to…
These guys really go the extra mile to help you choose what you need. Knowledgable and patient. Good old fashioned service, not just going for the sale.
Dispatch and delivery very fast
Dispatch and delivery very fast. Lens well packaged and in excellent condition.
Camera was delivered the next day and…
Camera was delivered the next day and very happy with it. Great experience, would recommend.
Efficient and timely
Easy to navigate website
Easy to navigate website. Great price on the lens I ordered. The lens was collected by DPD very soon after I'd made my payment and Alex (LCE Nottingham) sent me an email with my tracking number. The lens was delivered next day , well packaged.
Excellent service!!
Friendly knowledgeable staff
Friendly knowledgeable staff providing assistance without being overbearing
Very helpful man advised me in the…
Very helpful man advised me in the shop. He was patient and knowledgeable, and I never felt rushed or under pressure. I was nervous of spending so much of my hard earned money on a second hand camera body but I definitely feel I bought the right camera, thanks to his help and advice.
Very happy with my lense purchase
Very happy with my lense purchase. Great service, very well protecting packaging. Easy recommended business. Thanks very much LCE .
Val
Always a pleasure buying from LCE
Always a pleasure buying from LCE. The staff are knowledgable and friendly and always helpful. The pricing is robust, though can be on the higher end. And it would be great to be able to make reasonable offers on second hand goods.
My transaction with the Nottingham team was perfect and met all the above. I would highly recommend. Well done Aaron and team.
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