London Camera Exchange - Nottingham Reviews 

337
TrustScore 5 out of 5

4.9

7 Pelham Street, NG1 2EH Nottingham, Nottinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more

Rated 5 out of 5 stars

On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more

Rated 5 out of 5 stars

Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more

Rated 5 out of 5 stars

I found a used Irix 15mm Blackstone lens for Nikon F at LCE website online (not the Firefly which is the cheaper version ) at a reasonable price at LCE Nottingham and wasn't dissapointed when I paid... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom

  • 01159417486

4.9

Excellent

TrustScore 5 out of 5

337 reviews

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Replied to 91% of negative reviews

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4.9

All reviews

(337)

2,612 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and efficient customer…

Friendly and efficient customer service.

Good trade in and everything we wanted in stock.

I use the store regularly and advice is good and helpful. I can also pop in and browse which is a great advantage to online.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Trade in my Nikon 500mm PF for Z 180-600

I decided to trade in my Nikon 500mm PF and 1.4x converter for a new Z 180-600mm lens.
I emailed LCE Nottingham and Aaron replied, we quickly worked out a very good trade in price and I visited the store to complete the deal. Aaron checked my trade in items and I went ahead with the purchase.
I few days later returned to enquire about a better lens collar/foot for the 180-600mm
I spoke to another member of staff Aron
and he made enquiries about the Leofoto NFC-01 for me and I was told it could be ordered in.
A couple of weeks later I was informed of its arrival and visited to purchase the item.
I’am extremely pleased with the way the staff dealt with my enquiries and made the whole purchasing experience a pleasure. The new lens is another fine Z product from Nikon and I have no regrets parting with the older lens.
I will definitely return for future purchases.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

The staff were very knowledgeable and helpful. They were not pushy but patiently explained the qualities of various binoculars.
An excellent example of good customer service.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy

I got my new lens delivered when I was away on holiday and my compliments to the delivery driver, who didn't wann a leave it by the door, but handed it over to my friend. It was properly wrapped and only 3 days between ordering and delivery. I recommend the London Camera Exchange wholeheartedly

May 13, 2025
Rated 5 out of 5 stars

100% Service

They handled everything, even my own botch up, professionally, helpfully, and with aplomb. Well done and thank you guys. DpD arrived within the allotted hour with the delivery too. I hope you've seen my review on Trustpilot.

May 14, 2025
Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Great price on the lens I ordered. The lens was collected by DPD very soon after I'd made my payment and Alex (LCE Nottingham) sent me an email with my tracking number. The lens was delivered next day , well packaged.
Excellent service!!

April 30, 2025
Rated 5 out of 5 stars

Very helpful man advised me in the…

Very helpful man advised me in the shop. He was patient and knowledgeable, and I never felt rushed or under pressure. I was nervous of spending so much of my hard earned money on a second hand camera body but I definitely feel I bought the right camera, thanks to his help and advice.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Always a pleasure buying from LCE

Always a pleasure buying from LCE. The staff are knowledgable and friendly and always helpful. The pricing is robust, though can be on the higher end. And it would be great to be able to make reasonable offers on second hand goods.
My transaction with the Nottingham team was perfect and met all the above. I would highly recommend. Well done Aaron and team.

March 7, 2025

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