I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more
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On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more
Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more
I found a used Irix 15mm Blackstone lens for Nikon F at LCE website online (not the Firefly which is the cheaper version ) at a reasonable price at LCE Nottingham and wasn't dissapointed when I paid... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom
- 01159417486
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Replied to 91% of negative reviews
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Excellent customer service and prompt…
Excellent customer service and prompt delivery
Great product & speedy delivery
Got a great deal on an ex-demo lens, which was shipped immediately and arrived next day - a lot quicker than anticipated! Product and packaging both in mint condition. Couldn't recommend more
As always, a big thanks!
Issues with DPD delaid the order. But once delivered, the item was superb. Sony FE 24-70mm f4 lens. Packaging was excellent and the lens was as described. Thank you, once again.
The Lens is mint condition
The Lens is mint condition, great value and carefully packed
Great to try a lens in store
Tried a lens in store, but ordered online afterwards. Great service in store and online.
Excellent online purchase
Excellent online purchase. Fast delivery, well packaged. They do have a fantastic choice and plenty in stock. Very happy customer
Excellent service from LCE. DPD not so great...
I was delighted that my new camera was dispatched quickly - in fact it was on its way within 30 minutes of me placing the order! It arrived well-packed and I will enjoy using it.
It would have been 5 stars but for the fact that DPD kept telling me there was an unexplained delay, and so it was 6 days before it arrived.
Had just what I was looking for
Had just what I was looking for. Very fast delivery!
Great customer service
Perfect customer service, speedy delivery and would definitely order again. Thank you.
Superb service.
Excellent service, relevant advice and knowledgeable staff. Catered for my needs and did not try to sell me anything unnecessary. I was also given the opportunity to 'test drive' some cameras in store. Very pleased with my purchase as a result of their support and advice. Thank you.
Very efficient service
Very efficient service. Unfortunately wrong filter size sent with lens purchased. I highlighted this and emphasised frustration as lens and filter purchased for a holiday setting off on within 2 days. Correct filter arrived next day!
Excellent resolution to an easy mistake.
All in all a 5star experience.
Helpful telling me services they…
Helpful telling me services they provided and have a lot of film in stock
Excellent Service and Great Prices!
I recently purchased the Sigma 18-50mm f2.8 DC DN Contemporary lens, and I couldn’t be happier with my experience. The ordering process was smooth and straightforward, and the lens arrived quickly and very well packaged.
The price was really competitive compared to other retailers, and the customer service was outstanding – I had a quick question before ordering, and they replied promptly with helpful advice.
The lens itself is fantastic – compact, sharp, and perfect for both photos and video on my Sony A6400. I’ll definitely be coming back for more camera gear in the future. Highly recommend this company for anyone looking for reliable service and great value!
Traded in a canon lens as part payment…
Traded in a canon lens as part payment towards Nikon binoculars. The process was flawless from arranging pick up of the lens to receiving the binoculars. The communication was great, got the price that was quoted for lens no problem. Big shout out to Aaron who I dealt with throughout the process, what a pleasure to do business with. Would recommend 👍 Lee B
Helpful, polite and diplomatic!
Took camera in to asses for repair. Staff kindly pointed out the 'user error' in that the focus was set on manual and not auto! All done with kind words of understanding and free of charge. Perfect.
Search for the best, select LCE
Searched for a particular camera which was out of stock everywhere, when LCE received stock immediately ordered one which I received within 3 days. Was kept informed as to where the camera was at every movement and it was delivered within the time slot given.
Good service, would use LCE again.
This is the first time that I have…
This is the first time that I have purchased from the London Camera Exchange, buying a used Nikkor lens. The whole experience was faultless and delivery was quick, the lens arriving in central Scotland from Bristol the next day. I am happy with my purchase and the condition was as described. I am particularly happy with the service and help that I received from David in the Bristol shop prior to making my purchase on line. I can most certainly recommend LCE to any fellow photographers without hesitation.
Great company fast service and delivery…
Great company fast service and delivery always use them for my camera gear.items as described or better .
Fantastic Service- Nottingham
Fantastic service from the Nottingham store. Highly knowledgeable and helpful staff, nothing was too much trouble. I can definitely say that they provided the best service I have experienced.
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