I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more
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On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more
Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more
I found a used Irix 15mm Blackstone lens for Nikon F at LCE website online (not the Firefly which is the cheaper version ) at a reasonable price at LCE Nottingham and wasn't dissapointed when I paid... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom
- 01159417486
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Fast and Efficient
Fast, efficient, safe delivery of new camera lens. One phone call to verify a detail, politely and accurately answered.
Canon Lens ****
I brought a Canon 17-85 mm usm is absolutely first class brilliant price super fast delivery will definitely use London Camera Exchange again
Best Camera Shop in the UK
Excellent service and the staff do their upmost to ensure you get exactly what you want/need
Extremely easy to follow on line kept…
Extremely easy to follow on line kept up to date on delivery once order placed and extremely quick delivery .
Really good service
Really good service, quality used item received with zero hassle. Will make future purchases.
Great service
Camera was fairly priced and in excellent condition. It was carefully packed and dispatched very promptly.
Excellent service from LCE Nottingham.
Revised review - good customer service
Excellent used scope.missed the case from initial delivery but received a few days later.
They also followed up to see if it had been received, hence the change of review
Fast delivery service.
Excellent product & service
I bought a used Panasonic Leica lens online. It was despatched same day. It arrived well packed and in excellent condition, better than had been described.
Great service
Ordered a 35mm Nikon lens, quick delivery and very well packed. Great service and price, many thanks
Smooth online transaction
Smooth online transaction. No hiccups. System worked very well and I was kept up to date on dispatch and delivery.
High value item was very well packed.
Excellent Service
Excellent Service. Bought a Sigma telephoto lens. The price was the best available from a reputable supplier, it was well packaged and delivered by a quality courier so it actually arrived on exactly when it was scheduled to come (unlike some businesses that try to save a bit of money on delivery and use a rubbish courier). Would definitely use again.
Great customer service
Great customer service. I ordered from two different stores, my order arrived in one delivery. Very helpful over the phone and friendly. Cannot choose more than one store in the review but both Nottingham and Chichester teams were great!
Great secondhand Canon Lens.
Great secondhand Canon Lens.
Appears in good working order and easily ordered. Promptly received through the post.
Very satisfied with the service provided.
Great contact and quick postage
Great contact and quick postage.
The prices are competitive, they offer great support. You don’t have to worry about warranty issues like with Amazon stock (that very often is grey import).
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