Such an excellent company! Ordered late Sunday night and my item arrived on Tuesday morning. Everything about the order and delivery was so smooth, clear and professional, which I really appreciated.... See more
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I prefer buying locally rather than online. The LCE shop in Oxford is my nearest store and the staff are always helpful and friendly. I find the prices generally match like for like items without th... See more
Freddie was really helpful with all my questions and the camera has arrived in perfect condition. Very happy
Bought a camera from LCE and unfortunately had to return it due to a concern, but the process was handled professionally from start to finish. They communicated well, kept me informed, and tu... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
3 New Inn Hall Street, OX1 2DH, Oxford, Oxfordshire, United Kingdom
- 01865410456
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Replied to 95% of negative reviews
Typically replies within 1 week
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Excellent experience
Excellent experience, managed to order a Canon G7x mark iii from this website at a great price, it was dispatched safely within days, couldn’t recommend enough.
I bought a lens from London camera…
I bought a lens from London camera exchange Oxford and changed my mind after I received it but they said I could return for a refund straight away excellent service I had to pay return postage which is fair enough
Many thanks
Great service
Great service
Great service - delivered on time and pretty faultlessly - price was good and condition was really good
Very good service and professional…
Very good service and professional help. The prices are also among the best in the UK. I regularly check the offers for both new and used equipment.
Far better than the description
One stop professional camera shop
One stop professional camera shop
Very professional in every way, they go the extra mile.
Fast delivery.
Cameras and customer service are what LCE does best
I brought a second hand camera through LCE Oxford the team where great answered my question made sure the camera was sent to my local branch, great customer service in general but have never had a bad experience with London camera exchange in general.
Great experience
Great experience. Delivered quickly. Camera was for my daughter and she’s very pleased with it. Thanks!
Excellent service
Excellent service, the camera and lens were as described and at a reasonable price.
Bought a macro lense from them
Bought a macro lense from them. Came well packed in the box. Nice and secure. Wrapped and packed in polystyrene bubbles. The lense was in great condition. No scratches or marks, like the description said. Very happy with my purchase
The assistant was very helpful
The assistant was very helpful. He gave me the information to buy exactly the camera I needed.
I have been buying pre owned…
I have been buying pre owned photographic equipment from London Camera Exchange for many years now and usually been delighted with the condition of the goods received. My latest purchase changed all that! this time I bought a used camera which was rated as being in four star condition. In my opinion it was closer to being a minus three star camera in rather dirty condition and supplied with an American style battery charger. After a good clean the camera seems to be in working order, which is a bonus. So, all in all a rather poor buying experience and in my opinion the camera should never have been classed as a four star item.

Reply from London Camera Exchange - Oxford
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