Such an excellent company! Ordered late Sunday night and my item arrived on Tuesday morning. Everything about the order and delivery was so smooth, clear and professional, which I really appreciated.... See more
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I prefer buying locally rather than online. The LCE shop in Oxford is my nearest store and the staff are always helpful and friendly. I find the prices generally match like for like items without th... See more
It wasn’t delivered when it should’ve been as we were travelling home , a quick phone call and parcel was rebooked for the Monday And code number given and was sorted . Very satisfied with service
Bought a camera from LCE and unfortunately had to return it due to a concern, but the process was handled professionally from start to finish. They communicated well, kept me informed, and tu... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
3 New Inn Hall Street, OX1 2DH, Oxford, Oxfordshire, United Kingdom
- 01865410456
4.9
Excellent
313 reviews
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Replied to 95% of negative reviews
Typically replies within 1 week
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The product was in pristine condition.
The product was in pristine condition.
Great service.
May 14, 2025
Excellent experience with Gareth…
Excellent experience with Gareth Watson. Highly recommended.
April 25, 2025
A good experience
A good experience. My lens was delivered well packaged and as promised. Good comms. Thanks LCE!
April 19, 2025
Great product and service
Great product, well packaged and delivered extremely quickly - delighted with purchase and how it was professionally processed.
April 15, 2025
Top service as always
Top service as always, nothing too much trouble. Elliot was a pleasure to deal with. I would definitely recommend LCE (and especially Oxford branch), they’re a credit to the photography business.
April 10, 2025
Great service from start to delivery of…
Great service from start to delivery of my camera
April 10, 2025
Fantastic customer service
April 7, 2025
Secondhand DSLR Purchase
I gave the store a call to enquire about a secondhand Nikon D610 - the representative was more than happy to acquire the product from their inventory, go over it in person and was able to give me detailed answers. They also provided a sense of professionalism & reassurance in that the item in question matched, or was better than the online description.
Upon request to receive a reserve link, I was sent one immediately & the product was hidden from their site, making it possible for me to purchase when I got home that evening.
Incredible service from this store; thank you so much for your help, and swift delivery.
March 27, 2025
Excellent experience
Good product in excellent condition.Service and delivery excellent as usual
March 26, 2025
Very prompt delivery.
Very prompt delivery.
Easy to communicate with.
Product as described.
Very good value for money
March 19, 2025
Good product, poor service.
Lens was fine but LCE stuck a sticker on it that was very difficult to remove, and the delivery driver put the package on my doorstep and left without checking I was home. Won’t risk ordering from you again.
March 17, 2025
Reply from London Camera Exchange - Oxford
Hi Simon,
Thank you for your review. For accounting purposes, all used equipment needs to be labelled which is frustrating I know, as labels can sometimes leave a residue on the product when removed.
A good tip though, a small amount of isopropyl alcohol or lighter fluid removes these labels perfectly!
I apologise for the poor delivery by DPD, our contract with them states that parcels are not left without confirmation by the recipient, so unfortunately DPD have let us both down on this occasion.
If you have any further questions, please let me know at sales@LCEgroup.co.uk
All the best
LCE Team
Obvious issues with the lens were not described
I bought a lens for a Mamiya 645 1000s, sold as being in very good condition at a price within the normal range for the lens.
On arrival the aperture blades were visibly oily and lacked accuracy and snap in their movement. The blades do not correctly move when the aperture ring in moved. The focusing ring is very stiff. The diagnosis here is that the lubricant in the focusing ring has leaked on to the aperture blades. This is all immediately obvious on the briefest inspection, but was not noted in the product description. The lens is a repair job.
I would be extremely hesitant to buy from this shop again due to the lack of a proper description of the poor condition of the lens.
February 15, 2025
Reply from London Camera Exchange - Oxford
Hi JDAM 6,
Thank you for your review. I apologise that on this occasion we fell short of expectations. As always, we endeavor to do better and provide the best customer service possible.
All the best
LCE Group
The person I spoke to was helpful and…
The person I spoke to was helpful and polite The item I purchased was well packed and delivered on time Staff were very helpful
March 11, 2025
my camera came so quickly and i had…
my camera came so quickly and i had regular updates from LCE. Would really recommend
March 10, 2025
Always a friendly service
Always a friendly and hassle free process, no matter what branch I deal with. Great line of products, however, I wish the search parameters were more expansive.
March 5, 2025
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