London Camera Exchange - Oxford Reviews 

313
TrustScore 5 out of 5

4.9

3 New Inn Hall Street, OX1 2DH Oxford, Oxfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Such an excellent company! Ordered late Sunday night and my item arrived on Tuesday morning. Everything about the order and delivery was so smooth, clear and professional, which I really appreciated.... See more

Rated 5 out of 5 stars

I prefer buying locally rather than online. The LCE shop in Oxford is my nearest store and the staff are always helpful and friendly. I find the prices generally match like for like items without th... See more

Rated 5 out of 5 stars

It wasn’t delivered when it should’ve been as we were travelling home , a quick phone call and parcel was rebooked for the Monday And code number given and was sorted . Very satisfied with service

Rated 5 out of 5 stars

Bought a camera from LCE and unfortunately had to return it due to a concern, but the process was handled professionally from start to finish. They communicated well, kept me informed, and tu... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 3 New Inn Hall Street, OX1 2DH, Oxford, Oxfordshire, United Kingdom

  • 01865410456

4.9

Excellent

TrustScore 5 out of 5

313 reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(313)

2,718 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sigma & LCE Oxford Excel.

I recently took in a Sigma lens that would not focus to LCE Oxford who sent it off to Sigma for repair. It took about a week and was kept informed of progress. Got the lens back as good as new and thrilled with the work done, price charged and service provided by LCE, Oxford. Service by both companies was excellent.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Used their reading store for years but recently bought something online from this one.
Quick responses to questions and was delivered quickly and packaged well.

My preferred place to get all my stuff.

June 14, 2025
Rated 5 out of 5 stars

Good communication

Good communication, reasonably priced lens. Fairly quick delivery although not much tracking info from DPD. Won't be my last purchase

May 24, 2025
Rated 5 out of 5 stars

LCE are always fantastic, PLUS military discount!

Excellent and fast service making a purchase via telephone and online. Rapid postage and excellent condition of equipment. They answered all questions easily and are just in general a sound bunch regardless of which store i approach (i shop in person and online/phone at other stores). They are just generally excellent people.

May 16, 2025
Rated 5 out of 5 stars

Efficient customer service

The website showed the camera's to be awaiting stock - I emailed our local branch (Oxford) and Gareth replied very quickly, offering to let me know when they come in stock. He did when they came back online to order and although the cameras didn't come from Oxford I was able to get them in a timely manner.
Great customer service and speedy delivery - Thank you

May 20, 2025
Rated 5 out of 5 stars

Recently bought a used Olympus OM-1…

Recently bought a used Olympus OM-1 online from the Oxford branch. Even though the order was made on a Friday morning, the item arrived 10am the next day! Wow, that was fast.

The item arrived as described and in perfect working order 🥰, bargain!

Thank you to the Oxford branch for the exceptional service, you are the best!

May 16, 2025
Unprompted review

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