A photographer friend introduced me to London Camera Exchange. If you want great service, good prices and really knowledgable staff, you can't beat LCE. Ideally for beginners and experts, the staff kn... See more
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First I went into the shop where they let me see and try the cam I was after, then I ordered it online as online it came in a bundle with a case (and an SD card). Love the case as it is made for the c... See more
I ordered my camera on the first day of the week and it was processed the same day. It was sent out for delivery the very next day. The customer service team were very helpful and empathetic with quer... See more
The team at Southampton High St branch are extremely helpful and friendly and greet you each time like a long lost friend. They go the extra mile to make sure that you are purchasing the right equipme... See more
Company details
Written by the company
London Camera Exchange has been serving London for over 50 years we are currently situated in The Strand just a few doors up from The Savoy Hotel. We sell new and used digital and analogue cameras, lenses and accessories, we also stock a good range of film and memory cards. There is a large selection of binoculars to chose from to suit every budget. Come in and bring your old equipment to see what value it has against something new! The small friendly team has over 100 years of photographic trading between them and extensive photographic knowledge to share and help assist you in getting the right equipment for your requirements
Contact info
98 Strand, WC2R 0EW, London, United Kingdom
- 02073790200
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Replied to 92% of negative reviews
Typically replies within 1 week
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Product knowledge
Product knowledge, friendliness and interaction with customer all top notch. Well done guys at the strand
The Best of The Best…
Every time I've ever been in contact with staff at the (London Camera Exchange in The Strand London) either by phone or visiting their shop I've found them to be extremely helpful, friendly, knowledgeable and very professional in in all their assistance. Excellent all round. Well done.
First class service
First class service. Very quick and excellent communication throughout.
Brilliant service
Brilliant service. Kept me informed on progress of camera awaiting delivery from manufacturer.
Seemless sales and despatch process.
Thank you.
LCE is an employee owned store in the…
LCE is an employee owned store in the heart of London, maybe that's why the guys that work there take time to discuss purchases, are knowledgable, not pushy & so helpful! Thanks guys I finally made a decision!
Why I have shopped with LCE recently…
Why I have shopped with LCE recently and in the past, is because they have responded quickly with any questions or concerns I have had when buying.
And, if I had made a decision that wasn't quite right, ie an incorrect choice of lens for my collection, they pointed out the error, and offered me an exchange or a prompt refund, which is much better than being offered a voucher or an inferior item.
So, I can wholeheartedly recommend LCE for your custom when you are seeking either new or used equipment!
Philip C
The service was amazing Mark was the…
The service was amazing Mark was the one who show me around the shop. Love it here
Friendly and helpful staff at the…
Friendly and helpful staff at the Strand branch. Thank you!
Ordered my canon camera on Monday…
Ordered my canon camera on Monday received it on Tuesday great customer service.would definitely use them again
24-35 F2 Sigma Art
Purchased a few lenses from London Camera Exchange over the years. This particular lens was 24-35 Sigma Art lens. Which is pin sharp especially at F2.8. Great to know the lens has been professionally checked over as it’s 2nd hand and comes with warranty. Free next day delivery always helps too. I highly recommend them for piece of mind and warranty too.
Excellent advice and service
Excellent advice and service. Thoroughly recommend this company.
London Camera Exchange are **THE BEST**…
London Camera Exchange are **THE BEST** - I thoroughly recommend their online website order service and also the lovely people (Tracey and the boys!) at their shop at The Strand
Genuine Canon dealer, so I can get all of the latest RF lenses etc!
Prompt delivery good communication
Communication with the customer
Communication with the customer, access to an agent for advice, delivery on time. I'm still evaluating the camera.Not entirely sure of date below.
Ever helpful in our choice for a…
Ever helpful in our choice for a camera/ accessoires/ and nothing was too much trouble
Staff very helpful and ordering and…
Staff very helpful and ordering and delivery quick
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