London Camera Exchange - Strand Reviews 

181
TrustScore 5 out of 5

4.9

98 Strand, WC2R 0EW London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First I went into the shop where they let me see and try the cam I was after, then I ordered it online as online it came in a bundle with a case (and an SD card). Love the case as it is made for the c... See more

Rated 5 out of 5 stars

I have purchased from LCE many times over many years. As always service was swift and professional. Vladimir has shown great communication and professionalism when dealing with my enquiries. I would w... See more

Rated 5 out of 5 stars

I went to LCE on Strand to repair some binoculars. They weren't really worth repairing but I didn't want to send them to landfill. The lovely guy at LCE offered to send the binoculars to their recycli... See more

Rated 5 out of 5 stars

The team at Southampton High St branch are extremely helpful and friendly and greet you each time like a long lost friend. They go the extra mile to make sure that you are purchasing the right equipme... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

London Camera Exchange has been serving London for over 50 years we are currently situated in The Strand just a few doors up from The Savoy Hotel. We sell new and used digital and analogue cameras, lenses and accessories, we also stock a good range of film and memory cards. There is a large selection of binoculars to chose from to suit every budget. Come in and bring your old equipment to see what value it has against something new! The small friendly team has over 100 years of photographic trading between them and extensive photographic knowledge to share and help assist you in getting the right equipment for your requirements


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(181)

2,772 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Sent out completely wrong lens.

Paid for order, and company sent out completely wrong lens!
Sent out the correct one the next day but had to have a day off on annual leave to be at home to receive it as needed signing for. Not overly impressed.
Quality and description of the item was good.

March 29, 2023
London Camera Exchange - Strand logo

Reply from London Camera Exchange - Strand

Hello Graham

We are sorry that through our error you had to take an extra day off. We have spoken to the branch concerned and reminded them of the need to be vigilant when picking orders. We hope that you are enjoying your new lens and again sorry that there was an initial issue.

Best regards

LCE Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look