Great customer service. They answered all our binocular questions with great patience. I decided to add another item to my order but it was out of stock in their branch so they transferred my order to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to order. Fair price and quick to dispatch. The only thing is that DHP local left the parcel with our camera just inside our front gate and I didn't know it was there. It was visible to the pa... See more
Re the purchase of a secondhand Manfrotto 410 Junior tripod head. The item was described as “looks like new” or similar and rated as 5 stars. It arrived the following day looking very much i... See more
The speed with which my order was dispatched with no hassle and keeping me informed about the date and time of delivery was very good and the lense is as described at, what I think, was a very good pr... See more
Company details
Written by the company
LCE Taunton opened in 1987 and is located in the town centre on one of the main shopping streets, North Street. We have a large selection of used and new cameras, binoculars and accessories. We also sell specialist wildlife cameras. In-store services include sensor cleaning, printing and we can arrange servicing and repairs. The Taunton team are: Ian D, Jochen, Andrew, Ian C and Rob, between us we have well over a hundred years experience and knowledge!
Contact info
6 North Street, TA1 1LH, Taunton, Somerset, United Kingdom
- 01823259955
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service provided by London…
Very good service provided by London camera exchange, good comms and quick delivery, camera was just as advertised and well packaged
Would use again so can’t say anything more than that
Great knowledge and service
Very helpful responses on line, then on a phone call. Once in store again very expert help and good manner from all the staff at Taunton.
Ordered some memory cards for my Camara…
Ordered some memory cards for my Camara from Taunton as my local didn’t have them in stock the cards arrived the next day by DPD. Couldn’t have asked for anything better.
Helpful staff
The member of staff was friendly and helpful but did omit part of the order when sending it to me. This will hopefully be easily rectified
Great, friendly, welcoming service every time.
Visited a few of their stores, normally Taunton as its my local store. Can't fault the service. Very knowledgeable with great selection of lenses and cameras plus much more. Their 2nd hand lenses are an amazing way to get some of the best lenses in the business, at times at less than half the original price.
Wrong film sent twice in a row and not…
Wrong film sent twice in a row and not received the next day. Onerous very much put on me to fix even though it was a clear issue in LCE side. In the end it took 2 weeks to get a roll of film! Really bad service overall!

Reply from London Camera Exchange - Taunton
first class service with LCE
Every time i've dealt with LCE i've always had first class service.
I received excellent service
I received excellent service, Really fast delivery & a good deal.
Quick and efficient.
Great to find the right lens and is now…
Great to find the right lens and is now attached and works well
Re your web site what would be really helpful from a buyers perspective would be the option of telling you what camera I have what lens type I am looking for and then you providing me with a list of lenses that are right for that camera. At the moment your site requires me to trawl through lots of lenses that will not fit before finding the right ones.
Item ordered from Taunton and delivered…
Item ordered from Taunton and delivered free to Plymouth for me to collect. Excellent service .
Good Stuff!
The guys were really helpful and patient with me. They offered me a fair price for my used equipment and the item I purchased in part exchange was of a good and accurately described standard. Many thanks once again
My purchase of a Canon 5R mk2 body from LCE.
When I decided to upgrade my Canon camera, my first place to look was LCE. I found what I was looking for and after checking the item over the phone with the manager, decided to buy it. The manager said that I would be pleased with the condition of the camera and he was right! The camera arrived bang on the time given and I was delighted with my purchase and the ease and helpful way to buy the item. I have used Lce before and to date always been very happy with what I have bought whether S/H or New. My Canon R5 mk2 body is as good as New and I am looking forward to seeing an improvement in my images!
Quick delivery
Prompt processing of my order, next day delivery. Updates all along for invoices and delivery updates.
Very nice experience
Very nice experience. I got a used lens and it was in impeccable condition with the box and all the documentation. You cant even tell its an used lens unless told. Very easy to shop and nice website. Super quick delivery.
Amazing lenses and great price staff…
Amazing lenses and great price staff were friendly overall 5* 😁very pleased
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







