Le Bon Vin Reviews 

946
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and easy ordering process, highlighting the seamless experience from start to finish. Many people appreciate the excellent service provided, often describing it as first-class and a pleasure to engage with. Reviewers frequently commend the prompt and quick delivery services, with orders often arriving within 24 to 48 hours. Consumers are also very satisfied with the quality and choice of products, noting that items are well-packaged and meet expectations. The overall value and reliability of the company lead many to express their intention to reorder.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on the product, consistently praising the excellent wines available to suit... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, perfect, and... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of placing and paying... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have shopped at Le Bon Vin for many years, they have excellent wines to suit all tastes and price ranges. The staff are very friendly and knowledgeable. Since we have moved away from Sheffield w... See more

Company replied

Rated 5 out of 5 stars

Just used them for the first time ( Sheffield branch ) and I simply cannot fault anything with the process. I placed my order late on Sunday evening and received an email early on Monday saying it h... See more

Company replied

Rated 5 out of 5 stars

I needed to phone the company prior to placing my order. Spoke to a guy who was very helpful. I submitted my order expecting that it would not be sent to the courier that day but actually they managed... See more

Company replied

Rated 5 out of 5 stars

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

Company replied


Company details

  1. Wine Store
  2. Alcoholic Beverage Wholesaler
  3. Beer Store
  4. Liquor Store
  5. Wine Wholesaler and Importer

Information provided by various external sources

Welcome to Le Bon Vin Wine Merchants. Over 600 wines, spirits ands champagnes available to order on-line for next working day delivery. All our wines are imported direct so that we can pass on big savings to our customers. Buy wine on-line or from our Sheffield wine warehouse in south Yorkshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

946 reviews

5-star
4-star
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1-star

Asks customers to review

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4.9

All reviews

(946)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, top class and friendly business.

December 10, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. We hope you enjoyed your wines.

Rated 5 out of 5 stars

Great Service

Quick delivery, as described.
Beautiful wines

December 4, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Enjoy your wines. Thank you for your order.

Rated 5 out of 5 stars

All round great experience.

Very easy website to navigate around, parcel arrived very quickly and excellent packaging,no damage at all.
And was able to track my delivery throughout it's journey.
And generous discount too,what's not to like.
Highly recommended,can't wait to order again.
Thank you.

December 3, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your kind comments. It's always great to hear! Thank you for ordering and we look forward to helping again in the future.

Rated 5 out of 5 stars

Super fast delivery

November 21, 2023
Le Bon Vin logo

Reply from Le Bon Vin

We try to get orders delivered as quickly as possible and beat the estimates where we can. Thank you for your order.

Rated 5 out of 5 stars

Prompt delivery

I ordered a gift for a well deserving person and the delivery was amazing. The product was just a taken gesture but was well received as expected.

November 21, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. We are glad to hear the gift was well received.

Rated 5 out of 5 stars

No hassle online shopping

No hassle online shopping, excellent communication and delivery. Can't fault it, many thanks.

November 23, 2023
Le Bon Vin logo

Reply from Le Bon Vin

We look forward to helping again in the future. Thank you for your order.

Rated 5 out of 5 stars

Great web site

Great web site, good selections and had the unusual wine I wanted - Macvin de Jura, Dom Rolet - which was unusual and delicious!!
Many thanks

November 22, 2023
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Reply from Le Bon Vin

Thank you for using us again. It's a great wine if unusual. Enjoy!

Rated 4 out of 5 stars

You have a nice product

You have a nice product, that is good quality and vfm.
The website stated next day delivery. But it took 4 days.
Not a big deal normally, but this was a birthday gift, and the suggested delivery timescale wasn't achieved.

November 3, 2023
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Reply from Le Bon Vin

Thank you for your order. Our deliveries are next working day for orders placed before 2pm so an order placed after 2pm on Thursday would be despatched on Friday for delivery on Monday. We are sorry if this was not clear on our delivery details page.

Rated 4 out of 5 stars

All Good

Swift delivery, good communications and safe packaging. Looking forward to trying the wine this weekend

November 7, 2023
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Reply from Le Bon Vin

Thank you for your order. We hope you enjoy your wines.

Rated 5 out of 5 stars

Very professional

Very professional. Quick delivery of a safe and secure package. I will definitely use the service again. Top job.

November 7, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order, enjoy your purchase.

Rated 2 out of 5 stars

Firstly the cider arrived in an…

Firstly the cider arrived in an explosive way as not travelled calmly.
I was told it would arrive 2 days later & it still hasn't arrived 5 days later on 5th November.

October 30, 2023
Le Bon Vin logo

Reply from Le Bon Vin

We were sorry to hear about your delivery being an issue. As your order was placed on a Thurday Evening it was despatched on the friday making Monday the earliest delivery which was the 6th. Unfortunately this was the earliest delivery possible from the receipt of your order. We hope you enjoyed the French Cidre once it arrived.

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Easy to order. Sent as a gift. It arrived quickly and my brother was very pleased with the wine.

October 26, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. We are glad the gift was well received.

Rated 5 out of 5 stars

Great service

Great service. Fantastic choice of quality wines at competitive prices. Bon Vin is the only supplier in the Uk of my favourite wine producer and offers an almost full catalogue of grape varieties. Impressed by the prompt service and rapid delivery. The delivery was safely packaged.

October 23, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your comments. We look forward to assisting again in the future.

Rated 5 out of 5 stars

Impressive service

Impressive service and kept me well informed. Great wine too.

October 20, 2023
Le Bon Vin logo

Reply from Le Bon Vin

We are pleased to hear that you are enjoying your purchase. Thank you for choosing Le Bon Vin.

Rated 5 out of 5 stars

Great service!!!!

October 19, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to share your online experience. We hope we can be of service again in the near future.

Rated 5 out of 5 stars

Very efficient.…

The items that I ordered turned up very fast and in perfect condition. The only complaint for which Le Bon Vin is not responsible is that the courier left the parcel upside down despite it being very clearly marked as fragile and which way up it should be.

October 18, 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for using Le Bon Vin. I’m sorry to hear that the carrier was unable to read the instructions on the box! But pleased that it arrived quickly and intact.

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