LegalSherpa Reviews 

73
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Complete Rip Off. Paid $179 for them to write the documents only for the USTPO to reject them so now I'm out the filing fee twice. Could have done a better job myself.

Rated 1 out of 5 stars

To be honest I'm starting to think Legal Sharpa is a scam. Especially after reading some of the comments They sound the same on what I'm experiencing right now. They said 3 to 5 business days but it's... See more

Rated 1 out of 5 stars

Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this... See more

Company replied

Rated 1 out of 5 stars

I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving mu... See more

Company details

  1. License Bureau
  2. Association or Organization

Information provided by various external sources

LegalSherpa was created by lawyers to provide timely, cost-effective and professional trademark and copyright services at your fingertips. An entrepreneur’s economical alternative to services offered by law firms! After completing our easy to use questionnaire, a LegalSherpa professional will readily prepare and file your federal trademark and/or copyright application.


Contact info

1.2

Bad

TrustScore 1 out of 5

73 reviews

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1.2

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(73)

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Rated 5 out of 5 stars

For those who want to purchase a trademark without headaches

People with a lot of experience know how to give the quick response in addition to the cheap price I received from them.
At first I had no knowledge of registering a business. They explained everything I needed patiently through the email and announcements, all this before the purchase. Thank you very much for the good service, I highly recommend them, I will return there again.

August 10, 2017
Unprompted review
Rated 5 out of 5 stars

I had lots and lots of questions

I had lots and lots of questions. Robert was easily available and able to answer them all until I felt like I had a good grasp on the process and requirements. I made lots of changes throughout the process and they went back and forth with me several times until I felt confident that we produced the best application possible. It may have been a little less work for me if I had hired an attorney but probably not as I still would have wanted to research all my options personally.

May 18, 2017
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

It was our pleasure to assist you! We wish you the best of luck with your business.

Rated 3 out of 5 stars

Not upfront - tries to silence real reviews!

Update: I have now been refunded my order via Paypal.

Update: LegalSherpa tried to silence my review by stating it was not from an actual customer, I have since verified my order information with Trustpilot and my review is back. I have recently done a test order without fully completing the order (Everything but hitting the pay now button). On the initial page there is a large button that says "Start Here" or similar... if you scroll down to the bottom of the page is much smaller font it states there will be a $275 fee afterwards, but this is the only place it actually states the amount of the fee, before you actually start the application/contract. The only other place I noticed any mention of a fee is at the very end in fine print, but it does not state the amount you will be paying.

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Not upfront (at least noticeable, must be super fine print) about the amount of additional fees that are not included in you initial payment. Wont refund now, so I either waste over $100 or pay the filing fee I didn't know about.

April 1, 2017
LegalSherpa logo

Reply from LegalSherpa

Jacob:

Thank you for verifying your order. Without an order verification we cannot address any concerns you have as we do not know who you are. We take all reviews very seriously as your comments help us provide better service to our customers. One of our customer service managers will be in touch with you next week to discuss your experience and examine why you were confused about the process.

Rated 5 out of 5 stars

Legal Sherpa is not a scam

Legal Sherpa is fast reliable and 100% scam free...I spoke with live people to walk me through the process step by step...also via email.. checked the ustpo site, and bammmmm!!!! There was my trademark...I'm in business...I will definitely be using them for my next business venture....thanks legal sherpa...til next time.

November 26, 2016
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

Thank you for your review Willie.

Rated 5 out of 5 stars

Very Quick

Great Service, very quick to respond. Thanks.

October 26, 2016
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

Thank you very much! Please let us know if your have any questions in the future.

Rated 1 out of 5 stars

Can not get in touch with any one.

After leaving 2 voicemails, three emails, and using the live chat not a single response or live person. I filled a TM registration and it had been 9 days. They said it would take 3 to 5. I honestly don't believe anyone works there.

July 12, 2016
LegalSherpa logo

Reply from LegalSherpa

Hi Thomas, we are not sure what the issue was as we see that your order was fulfilled and your application is filed with the USPTO. Please let us know if you have any questions.

Thank You.

LegalSherpa

Rated 5 out of 5 stars

The Best

Excellent service, fast response, accurate person to person advisement, and very professional. I will use them again without reservation.
I called in for Q&A information and immediately was connected to a very knowledgable trademark advisor leading to my submitted application within 24 hours to the US Patent & Trademark Office!

March 11, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!!

I was in a bit of a time crunch for getting a trade mark. Ok. I was in a panic! I called LegalSherpa about 10 times within a two hour time span. I spoke to the same person each time (poor guy!). He was so kind and patient with me! Answered all of my questions and helped me expedite my process! Randomly chose this company on a Google search! I highly recommend LegalSherpa and I will be a return customer!!

January 8, 2016
Unprompted review
Rated 5 out of 5 stars

Worth Every Penny!

Legal Sherpa was professional, timely, and worked with me throughout the holiday season, even though they were closed, to ensure that my trademark was filed on time. They were very knowledgeable and answered my questions in a way that made me feel confident about utilizing their services. Robert even followed up with a phone call to me to make sure I signed before the deadline passed.

Thanks, Legal Sherpa, I will definitely use your services for all of my trademark needs in the future!

January 6, 2016
Unprompted review
Rated 5 out of 5 stars

Robert & LegalSherpa are top notch!

Processed a trademark through LegalSherpa (Robert) and was extremely satisfied with Robert's customer care and he answered all my questions promptly. Robert & LegalSherpa have all my future business as well.

November 4, 2015
Unprompted review
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Reply from LegalSherpa

Thank you Wayne!

Rated 5 out of 5 stars

They just take your money.. A week later update

I used legalsherpa to file for trademark.
1st. The trademark was denied because the person in charge of filing did not specify few things.
2. I have been calling and nobody answers.
3. They do not have customer service. They only answer to new customers.
UPDATE:
They answered and were very friendly. Fixed my issue within minutes. Would use them again

October 12, 2015
Unprompted review
Rated 5 out of 5 stars

LegalSherpa is awesome!!

I needed assistance with a copyright application - the information I found on the internet was confusing, and I couldn't afford a lawyer (typically $1,000.00 or more). I really needed someone to help me navigate through this process! I decided to try LegalSherpa and wow! The price was great - and the people I talked with, whether on the phone or via email, were patient with my many questions and really willing to work with me to help me understand the nuances of what I wanted to do. I'd recommend LegalSherpa to anyone!

September 9, 2015
Unprompted review
Rated 5 out of 5 stars

Good company to use

a really great experience to use them they do everything they say they will. The price is reasonable but service good.

July 8, 2015
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

Thank you!

Rated 5 out of 5 stars

exceptional service.

The service I received from you all was outstanding and not only that, the services were done in a timely manner. I recommend this company to everyone.

May 11, 2015
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

Thank you!

Rated 5 out of 5 stars

Recommended

Had some small issues, but was able to resolve in a timely manner.

April 27, 2015
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

Thank you, we are happy that everything was resolved to your satisfaction.

Rated 5 out of 5 stars

Very happy.

Hello I have used Legal Sherpa's about 8 times. My experience with them has been great they have a great professional services always there and complete the job, Plus they have a great unbeatable rate. I recommend them always to all my family and friends.
thanks.
Kari Bian

April 20, 2015
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

Thank you Kari, we very much appreciate your business and support.

Rated 5 out of 5 stars

They were awesome!

So professional, courteous and prompt. Robert was the best! This is an excellent service and exceptional value for anyone interested in trademark or copyright protection.

December 10, 2014
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

Thank you Gregory!

Rated 5 out of 5 stars

Great customer service!

I really appreciated how responsive and helpful they were when I had questions. Highly recommended!

December 2, 2014
Unprompted review
LegalSherpa logo

Reply from LegalSherpa

Thanks John!

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