1st Choice Leisure Buildings Reviews 

176
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic! We couldn’t recommend this company more, everyone involved gave us outstanding service. Paul and Steph were patient and kind throughout the design process of our bespoke cabin and worked... See more

Rated 5 out of 5 stars

Chris Antill, was very helpful and friendly, answered all our questions and was very efficient taking our order, the shed was delivered on time as promised and Liam and his mate erected the shed wit... See more

Rated 5 out of 5 stars

We have been very impressed with the efficient service you have offered us. Very courteous and friendly on the phone . Delivery arrived without any problems . The two men were polite and very carefu... See more

Company replied

Rated 5 out of 5 stars

Very impressed with this company. We visited the showroom twice and on the second visit decided to buy a log cabin. Paul told us everything we needed to know, and made sure we understood the process,... See more

Company details

  1. Recreation Center

Written by the company

Garden Sheds for the garden in timber, metal, plastic and steel. Most of our timber garden sheds are erected FREE by our experts so that you do not have to struggle with the heavy and bulky sections also metal and steel buildings - sheds. Many other companies will just dump it in your front garden for you to fit yourself - this is not really a job for the DIY enthusiast, whatever our competitors may tell you! Sectional Buildings, Summer Houses, Sheds, Garages and Playhouses in timber, plastic and metal from six of the most respected names in the business - so you have an unrivalled and unbiased choice to choose from. Supplied in England, Wales, Scotland in the UK, Great Britain (GB)


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

1 review in the last 12 months

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Rated 5 out of 5 stars

New Shed Review

Ordered a new shed just before the prices went crazy. The shed is very well constructed and with a strong stable roof and floor so often neglected by other shed providers. I expect many years of use ahead with minimal fuss or maintenance. Thanks for a great service!

March 28, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Robert,
Thank you for your feedback and well done for buying before the prices went mad. I have never known anything like it.
I am happy to note that you are happy with your new garden shed and that you can expect to have many years of use out of it in the years to come.
You make a very valid point about the floor and roof. After over 42 years in the business I know how important they are and that it's not right to make sheds down to a price. Very short sighted that is.
Regards,
Robin (partner)
1st Choice

Rated 5 out of 5 stars

Faultless service

Our shed was delivered on the promised day, and installed very efficiently by very professional workmen. Our rabbits are so impressed with their new palace

March 25, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Thank you for your feedback. I am happy to hear that your rabbits are impressed with their new home.
Regards, (partner)
1st Choice

Rated 5 out of 5 stars

3rd garden building from company!

We’ve just had our third building delivered and installed from this company. We have had 2 sheds and one Woodpro veranda. The sheds were made and installed by A J Sectional Buildings and have both been excellent with very nice installers (same crew for both) . We had a very minor issue with a floorboard and a knot breaking the plank and they replaced the whole floor with an upgrade with no issues. The second shed was installed this week and is again very good quality and having done the research , is good value for money. The Woodpro was 4x3m add came from abroad , with the only minor point being the instructions didn’t say if you self install you need to buy the anchors for the feet- which was overcome but by using a trolley jack and reinstalling them- part of the journey for a diy’er . 1st Choice have been excellent having visited two of the sites, always helpful and with good advice and good delivery times beaten in all the cases. We are really pleased with everything overall as these are investments with the whole process from start to finish showing they know what they are doing.

March 19, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Darren,
Thank you for your detailed feedback in connection with your new garden buildings. I am happy to note that the 'snagging' issue with the floorboard was dealt with efficiently and that you are happy with the sheds.
My apologies about the instructions with the Woodpro building and that no mention was made about the anchors. I am glad to hear that you came up with a plan to resolve that.
All the best.
Regards,
Robin (partner)
1stb Choice

Rated 5 out of 5 stars

Great quality and service, recommended!

We have our garden office for about 6 months now, and we couldn't be happier. The office is of great quality, along with great service from the team, both on site during our visit to their showroom, but also on all other pre and Post sales contacts, including contacts for questions after the office was delivered. The office was delivered on time, the delivery team was very quick and professional. Overall a great experience, highly recommended.

March 8, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Bruno,
Thank you for your great feedback. I am pleased to hear that you are happy and that your new garden office has fully met your expectations.
Best regards,
Robin (partner)
1st Choice

Rated 4 out of 5 stars

I absolutely love my new shed/workshop

I absolutely love my new shed/workshop! We understood the long lead in times and that worked out very well. We were pleased with how Paul managed everything prior to it being passed over to the building/fitter side of things. It would have been 5 stars but there was a problem where the fitters didn't include something significant under the entrance stop so water was getting in. Eventually got that sorted so it's all good now. Would highly recommend the company though, it's a well built shed and I'm very happy with it, thanks!

February 22, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Kate,
Thank you for your comments and feedback. Apologies about the long lead time and also about the entrance stop. I am pleased to hear that this has been resolved and that all is good now,
Regards,
Robin (partner)
1st Choice

Rated 5 out of 5 stars

Brilliant

Brilliant, well designed shed with fantastic attention to detail. The guys who delivered and erected it arrived when they said they would and made a first class job of assembling it. The sales team were completely up front about the long delivery times which were beyond their control and were extremely helpful in giving advice and answering our questions. We would recommend the 1st Choice Leisure Buildings to anyone without the slightest hesitation.

February 21, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Peter,
Thank you for your great feedback and comments about the attention to detail. After being in the business since 1979 I, too, am amazed about the attention to detail. The buildings are not the 'cheap and cheerful' quality but are great value for the specifications provided.
Thank you for any recommendations you may make.
Regards,
Robin (partner)
1st Choice

Rated 5 out of 5 stars

Good alround service

Good correspondence a quick erection and a good well made product. A very professional all round service from the ordering right through to the installation. Would recommend to others.

February 6, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi SCott,
Thanks for your great feedback and confirmation that we provided a good service and building.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Great shed delivered and installed on…

Great shed delivered and installed on time by two very friendly competent guys. After installation It needed a small repair and this was done by the same guys quickly and with no fuss

February 6, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Thomas,
Thank you for your five star feedback and confirmation that you are happy with your new shed. I am pleased there was no fuss doing so.
Regards,
Robin (partner)
1st Choice

Rated 1 out of 5 stars

If i could give this a zero rating I…

If i could give this a zero rating I would. We ordered a shed from this company in October 2021 endless calls made endless trips made and still got no further forward. Absolutely useless customer service, my partner took the day off work for the shed to be delivered for endless phone calls and still getting no where it’s now nearly 7pm and they still haven’t arrived. They said that they will be able to put it up in the dark it’s an absolute joke will not recommend to anyone to buy from this company an absolute scam

February 4, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi there. Unfortunately I think that you may have left this review for the wrong company as we have no record of any contact at all with anyone with a name anywhere close to your own in the past months and our delivery vehicles have long since been parked up for the day. We are obviously very sorry to hear that you have had a bad experience and, if you do have a genuine concern, we would be very grateful if you could please email us at the sales office and we will be happy to investigate otherwise I believe that this review is meant for someone else.

Craig Antill
1st Choice Leisure Buildings

Rated 5 out of 5 stars

Great service and an excellent result

We needed a replacement for our old shed, and wanted a much larger building that was insulated, attractive and secure. Everyone we liaised with, from the first stages of ordering through to the day it was delivered and constructed, was helpful, courteous and knowledgeable. Several friends and neighbours have asked where we got it from and we've had no hesitation in recommending them wholeheartedly.

January 3, 2022
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hello Anita,
Thank you for your top feedback and comments. I am pleased to hear that we liaised with you throughout the buying process and that all went well. It's nice to know that your new shed has been admired and that you will recommend us to others.
Regards,
Robin (partners)
1st Choice

Rated 5 out of 5 stars

New summerhouse

It was a pleasure dealing with this company at all times. Their show facility is excellent, with the buildings being kept in immaculate condition. I knew when ordering a new summerhouse that it would take 20 weeks, and it was exactly to the date. Two lads arrived from t'north and erected the building in just a few hours. In comparison, their buildings are good value and well made.

December 26, 2021
Unprompted review
Rated 5 out of 5 stars

summer house and shed combination

I ordered a summer house and shed combination in February / March for delivery in May this year for installation of our "new build|" house.
It is now November and we are still awaiting a move in date. However, Leisure Buildings have been very helpful with moving the build and delivery back (now next year) which means we had one less item to be concerned over. Thus our experience of their service has been very good indeed. They always wish us good luck and tell us not to worry about the date. This is great. Mike Hogan
This was for

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

Sun house

Firstly the cumunication at all times was excellent then came the instation again excellent ,fitters first class and finally the quality top notch.I personally would recommend this company. I have used the sun house all summer Well done

October 31, 2021
Unprompted review
Rated 5 out of 5 stars

Quality shed from superb company.

So happy with our amazing shed! 1st Choice LB made sure the whole experience from start to finish was straightforward and efficient. The quality is superb and worth every penny. Great shed and great company to deal with. Highly recommended.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Shed purchase

Good service from buying to the installation of the shed. Friendly shed fitters. Kept updated at all stages.

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied customer.

Bought an Ottershaw in April. Had to wait a while for delivery due to the circumstances but well worth the wait. We are more than thrilled with it. Paul, Ian and not forgetting Craig were so so helpful. Nothing was a bother. Would certainly recommend this company.

October 13, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Linda,
Thank you for your kind words in connection with your purchase of a log cabin. And your patience waiting for it to be delivered during these challenging times.
I am really happy to note that Paul, Ian and Craig helped to make your buying experience satisfactory.
And I hope you enjoy your new cabin for many years to come.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Summer House.

Really pleased with our summer house. Good quality and the installation team were great. Very flexible and helpful with us. Would recommend to friends. Definitely. Lots of companies out there where you can get cheaper stuff but the quality is poor and it won’t last.

October 9, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Neale,
I would like to thank you for your feedback in connection with your new summerhouse. It's good to know we met your expectations and we were able to help.
As you say we are not the cheapest but all our buildings are made to the right standard and not down to a price. Being a family business this is important to us.
Thanks again.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Great building

Great building, well assembled and first class service

October 4, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Bruce,
Thank you for your feedback in connection with your new garden office. I am pleased we were able to help.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Excellent service and a quality product.

After some research, my wife and I visited the Woking show site in April and ordered a 20'x10' workshop with attached shed. We found the whole process easy and straight forward. From the outset we were made aware of a long lead-in time due to Covid and supply problems, although this proved advantageous to clear and demolish the old workshop before preparing the site for the new. Communications were excellent throughout and they were particularly accommodating of a late design change.
The Sept. delivery and installation arrangements were equally simple and trouble free. The team from Phoenix (unusually 3 instead of 2) arriving on time, working politely and efficiently, the job was completed in an hour and 40 minutes - very impressive!
Altogether the whole experience has been positive and we would thoroughly recommend 1st Choice Leisure Buildings and their supplier Phoenix Sheds.

October 2, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Bill,
Thank you for your feedback in connection with your new garden workshop with attached shed. I am pleased to note that we were able to supply a building to meet your exact needs and that it was relatively easy to do so.
The delivery time during Covid has been very long and it's good to know that this gave you the extra time to prepare for delivery. Also, that the assembly very well.
I hope that your new building will be a great asset at your home and thanks again for letting us know.
Regards,
Robin (partner)

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