1st Choice Leisure Buildings Reviews 

176
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic! We couldn’t recommend this company more, everyone involved gave us outstanding service. Paul and Steph were patient and kind throughout the design process of our bespoke cabin and worked... See more

Rated 5 out of 5 stars

Chris Antill, was very helpful and friendly, answered all our questions and was very efficient taking our order, the shed was delivered on time as promised and Liam and his mate erected the shed wit... See more

Rated 5 out of 5 stars

We have been very impressed with the efficient service you have offered us. Very courteous and friendly on the phone . Delivery arrived without any problems . The two men were polite and very carefu... See more

Company replied

Rated 5 out of 5 stars

Very impressed with this company. We visited the showroom twice and on the second visit decided to buy a log cabin. Paul told us everything we needed to know, and made sure we understood the process,... See more

Company details

  1. Recreation Center

Written by the company

Garden Sheds for the garden in timber, metal, plastic and steel. Most of our timber garden sheds are erected FREE by our experts so that you do not have to struggle with the heavy and bulky sections also metal and steel buildings - sheds. Many other companies will just dump it in your front garden for you to fit yourself - this is not really a job for the DIY enthusiast, whatever our competitors may tell you! Sectional Buildings, Summer Houses, Sheds, Garages and Playhouses in timber, plastic and metal from six of the most respected names in the business - so you have an unrivalled and unbiased choice to choose from. Supplied in England, Wales, Scotland in the UK, Great Britain (GB)


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4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic summerhouse

Fantastic summerhouse, excellent installers. Am really happy.

September 17, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Dr Logan,
Thank you for your feedback. I am pleased to note that all is well and that you are happy with your new building.
Regards,
Robin (partner)

Rated 5 out of 5 stars

I found this company very professional…

I found this company very professional and completed my new shed on time and I am very pleased with it.
The new shed is very well made and a lot more substantial than my previous one

September 16, 2021
Unprompted review
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Reply from 1st Choice Leisure Buildings

Hi Veronica,
Thank you for your feedback in connection with your new garden shed. I am pleased to hear that your are pleased with the quality and that it met your expectations.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Really great service

Really great service. Felt able to phone any time I thought of another question!

September 13, 2021
Unprompted review
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Reply from 1st Choice Leisure Buildings

Hi Lliy,
Thank you for your kind words. I am pleased were able to help and that you felt you could talk to us at anytime about your purchase. Being a small family business this is rather important to us that we are friendly and helpful.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Ordered a summer house during the…

Ordered a summer house during the lockdown period, was very happy when I was advised that the delivery time was bought forward,as had already prepared my concrete base. Delivery day arrived and the summer house was erected in about 2 hours very professionally I will add. The summer house was very well made,I go along with the old adage that you get what you pay for. Am very happy would thoroughly recommend this company..

September 12, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Steven,
Thank you for your feedback in connection with your new summerhouse. I am happy to hear that all is well and that the building met your expectations. As you say the building is more expensive that many others but the quality is second to none. You are assured that you have made a good decision.
Thanks for any recommendations you may send our way.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Good service

Despite our enquires being done during the Covid restrictions and the offices being closed to the general public, we were able to get a clear idea of what the shed would look like, it's colour, costing and realistic delivery date.
The manufacturers in Yorkshire were particularly helpful with us making several amendments to the design and invariably the cost, all done in a cheerful and efficient manner.
The summer house was delivered a little earlier than projected, the fitters were very pleasant, competent and answered any queries we had, they even left a tin of top up paint!

All in all, an excellent product efficiently dealt with despite Covid and supply problems. I would certainly recommend 1st Choice and their provider Phoenix Garden Buildings Ltd.

September 9, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Mr Rust,
Thank you for taking the time and providing us with your thoughts in connection of your new garden building. As you say, Covid had made normal trading tricky, to say the least, and I am pleased to note that we were able to meet your requirements. And a bonus is that it arrived a little sooner than expected.
Your recommendation is great to hear as both Phoenix and 1st Choice are both family businesses and this is what we build our companies on.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Great product, great price, great service

My experience with 1st choice leisure buildings was amazing. I got a great shed at a great price. Once I'd ordered, the communication was excellent – they sent through a drawing to make sure what I'd ordered was correct, and they let me know when it would be delivered and installed. I was a bit worried because my house is on a steep hill, and the delivery guys would have to bring everything up from the road - they did without any hassle or complaint. They built the shed very quickly, and the finish was superb. The guys gave some advice about trimming bushes that would eventually tear into the roof felt. My wife and I were really pleased with everything. I wouldn't hesitate to recommend 1st choice leisure buildings. Thanks!

September 8, 2021
Unprompted review
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Reply from 1st Choice Leisure Buildings

Hi Dave,
Thank you for your feedback in connection with your new garden building. I am pleased to note that we were able to communicate well with you and was able to provide you with a building to suit your needs. It's great to hear that the installers got on with the job of building it even though there was steep hill to contend with. And also that they were able to advise about the nearby bushes.
Regards,
Robin (partner)

Rated 5 out of 5 stars

We recently had a summerhouse installed…

We recently had a summerhouse installed by 1st choice “Leisure Buildings” and we were extremely impressed. Although we had to wait 16 weeks, it was well worth the wait. Having researched many summerhouse companies, this one came up top in all areas. It is beautifully constructed and the people who came to assemble it were polite, efficient and quick ! We now use it for painting in and for relaxing, it is a lovely addition to our garden and we would have no hesitation in recommending this company.

September 7, 2021
Unprompted review
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Reply from 1st Choice Leisure Buildings

Hi Gill,
Thank you for your feedback in connection with your new summerhouse and that you are pleased with it. Sorry about the long delivery time which are unprecedented due to Covid. I am pleased that you searched the market to find your ideal building.
I hope that you enjoy relaxing and painting in it for a very long time.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Excellent quality workshop

I had to wait 16 weeks for my workshop, but it was well worth the wait. The building is very sturdy and well made and a very good height so I can stand up comfortably in all of it.
A number of people who have seen my new building have commented on what great quality it is.

I have now painted it with Sadolin and have hopes that it will outlive me!

September 6, 2021
Unprompted review
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Reply from 1st Choice Leisure Buildings

Hi Dorothy,
Thank you for your comments in connection with your new garden workshop. I am pleased that you feel the wait was worthwhile. Also, the height inside the building is not something everyone thinks about but can be vital to the enjoyment of the building.
With the addition of the Sadolin treatment I am sue it looks really good.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Professional team

Recently purchased a 18ft x 8ft shed and I am extremely happy with the product. Dealing with the company was easy and they were very professional. The 2 young men who installed the building arrived at the allotted time and were efficient and polite. All in all an excellent experience

September 1, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Clive,
Thank you for your feedback in connection with your new shed cum workshop. I am pleased to hear that you are happy with it and that we were easy to deal with as well as being professional.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Great building

Great building - happy to have a new garden office - thanks 1st choice!

August 23, 2021
Unprompted review
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Reply from 1st Choice Leisure Buildings

Hi Chris, Thank you for your feedback in connection with your new summer house - garden office. It's good to know that all is well and I hope it's a great asset at your home for years to come. Regards, Robin (partner)

Rated 5 out of 5 stars

Great shed, really pleased with the whole process.

I placed my order in February 2021 and was told that there would be a significant delay due to the current situation. They told me to sit back and wait to hear from them, which we did. We hoped to have the shed by August, so were delighted to get a call in June to arrange delivery and installation of the shed.
We were contacted once more, to confirm order details, to ensure everything was correct on day of delivery.
I was also emailed a list of recommended treatment to use on the shed.
We received a call on the morning of delivery with an arrival time.
The guys arrived when they said and worked efficiently to assemble the shed. They did a fantastic job.
Would definitely recommend 1st Choice Leisure buildings.

August 23, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Claire, Thank you for your feedback in connection with your new garden workshop. As you were told delivery times were rather long but we always try to be on front as best we can. Thankfully the delivery time wasn't too back, relatively speaking, The install team do a great job as well as the office staff and always try to keep everyone 'in the loop'. Thank you for any recommendations which you may send our way. Regards, Robin (partner)

Rated 5 out of 5 stars

We have been very impressed with the…

We have been very impressed with the efficient service you have offered us. Very courteous and friendly on the phone . Delivery arrived without any problems . The two men were polite and very careful carrying the Summerhouse/shed panels through the garden . Erected very quickly and worked hard leaving the garden very tidy afterwards.
The quality of our Summerhouse / shed surpassed all expectations .
We have had many compliments about the look and quality of our building and wouldn’t hesitate in recommending your company

August 6, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi,
Thank you for your kind words in connection with your new summerhouse. I am pleased to hear that all went well and our service to you was as expected. The installers work very hard and do a great job. It's good to know everything was left tidy for you, as we would expect. Thank you in advance for any recommendations which you may send our way.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Well worth a visit

Worth a visit to view and discuss your requirements with a Company that know and understand the business well.

August 6, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi John,
Thank you for your feedback in connection with your new buildings. It's good to know, being a family business, that we are seen to understand this business and are able to assist our customers. I suppose over 40 years selling these buildings has helped in that. Regards,
Robin (partner)

Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish. Friendly efficient advice at the start and 2 weeks later my lovely new shed was installed, also by a friendly professional team. I am most impressed with the quality of the shed which has many of my friends feelingvsomewhat envious!

August 3, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Mr Wright,
Thank you for your feedback in connection with your new garden shed. I am pleased we were able to help and also to erect your new building for you.
I hope your new shed will be of great use in the years to come.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Excellent Service! Fantastic experience!

Fantastic experience from start to finish. Lovely customer service. They answered all of our numerous questions and were very knowledgeable about materials, base recommendations and the overall process. Very efficient and friendly installers. They arrived promptly, delivered and installed the garden building in less than 3 hours. Best price for high quality garden buildings and installation. Highly recommended!

August 2, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Lisa,
Thank you for your feedback in connection with your new summerhouse which we delivered and installed recently. We were glad to help you with your questions and to help with your choice. And it's good to know our hardworking assemblers did a great job and worked hard to build your new structure for you.
Thanks for any recommendations which may come our way.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Really helpful and friendly sales team and the guys that installed our unit were great. The quality is top notch, so glad we went with these guys.

July 28, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Karen,
Thank you for your glowing feedback. This is great to hear being a family business as that it what we try to achieve. Especially the 'really helpful and friendly sales team'.
I hope your new building will be a great asset for you for many years to come.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Very good experience

Simple purchase experience, good communication through the waiting period and when it arrived, good fitters to put it together. Many thanks

July 23, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Andy,
I am pleased to hear that all went well with your new Trentan log cabin and that we were able to keep you informed throughout. Thanks for your valuable feedback.
Regards,
Robin (partner)

Rated 1 out of 5 stars

Very bad experience

HI, I used this company to replace an old shed.
they use contractors to remove the old shed, lay the cement base and build the shed.
all was fine apart from the person called Phil who they use to build the cement base. He kept cancelling the dates, he took too much on and he can not deliver all jobs. Eventually he layed the cement base but he did not return to remove the wood framework which he was paid for. An hour before he was scheduled to come, i texted him and he gave me some excuses why he could not come. so I had to find someone else to remove the framework at the last minute as the shed was being delivered 2 days later. the whole experience has been very stressful and Leisure B kept saying that I needed to resolve the issues directly with him although I contracted with them. It is such a shame and I will not recommend this company.

July 13, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Thank you for your feedback and I am sorry that you are disappointed in your experience. For the avoidance of doubt we don't actually provide services other than supplying and installing the buildings. Quite often, however, a customer will require additional work such as removal of old buildings, base construction or electrics etc so we do have arrangements with various third party contractors who offer certain standard services to our customers at set pre-agreed rates. One of these contractors is the person who you requested to lay your base.

We were contacted by yourself on the day on which he attended to undertake his work and, although it was in fact my day off, I promptly made contact with yourself and the contractor and it was determined that the issue lay not with the base construction - which you later confirmed to me had been constructed correctly - rather an additional strip of concrete which you had requested the contractor lay at the rear of the shed base on the day of his works.

I believe that he explained on the day that the strip really was not recommended and that it would actually retain the water rather than allowing it to soak away into the soil but it was agreed that he would try and undertake the work if you felt that it was necessary. This was something that you would have commissioned him to do directly and, therefore, something over which we have no input hence I asked you to direct any queries on this side of things to him directly.

I am glad to hear that the contractor stuck to the agreed standard specification for the base which we insist leaves the finished level of the base higher than the surround in order to prevent water damage to the building over time. Being at a lower level than the concrete base he was unable to lay this additional strip of concrete on the day as he would first need to remove the formwork which can only be done when the concrete base had dried (a minimum of 2-3 days usually). Unfortunately the timing between the base being poured and the new shed coming in was quite tight and he did try to accommodate you by trying to move other commitments around but he was ultimately unable to squeeze you in.

I understand that you were otherwise happy with the work that Paul did removing your old shed and also with the factory who delivered your new shed. Your comments to us were 'they were absolutely great, they confirmed ahead of time, on the morning they texted me to give me an ETA - which was accurate. very pleased with them'.

I hope that this clarifies things though our apologies again that you felt disappointed that the contractor was unable to undertake your requested additional work in the timeframe available.

Rated 5 out of 5 stars

Brilliant product & Great Fitters

Brilliant product and super-helpful fitters who were extremely efficient.

July 13, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Chris,
Thank you for your feedback in connection with your new garden building. I am pleased to hear you are happy with it and also that our installers did a great job for you as well.
Regards,
Robin (partner)

Rated 5 out of 5 stars

Trust is everything. If your in the market for a new garden…

If your in the market for a new garden building then trust this company to deliver what they promise, you will be amazed at the quality & service.

July 10, 2021
Unprompted review
1st Choice Leisure Buildings logo

Reply from 1st Choice Leisure Buildings

Hi Paul,
Thank you for your endorsement of 1st Choice Leisure Buildings. Trust is a very valuable thing to earn and being a family business is what we believe in. And having starting business in 1979 it has stood us in good stead.
Regards,
Robin (partner)

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