Really good in-store staff. They were friendly and gave me lots of advice whilst collecting the item I'd ordered online. Really knowledgable lady.
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See what reviewers are saying
Start to finish a great experience. Ordered the bike online and collected from the Cheltenham branch. Was fitted to the bike with no rushing to get me out the door. A++ and will use you for its firs... See more
Bought bike 'remotely' by email/phone for payment and pickup at Cheltenham branch and it was dealt with extremely efficiently, including using their carpark in town for my quick stop. First ride of th... See more
I had my heart set on a Cube Kathmandu which was difficult to find in stock. Luckily, Leisure Lakes Bikes had one in stock at Daventry and transferred it to Cheltenham which was nearer to me. I found... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
27 Pittville Street, GL52 2LN, Cheltenham, Gloucestershire, United Kingdom
- 01242 251505
4.9
Excellent
141 reviews
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Replied to 80% of negative reviews
Typically replies within 1 week
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Really good in-store staff
Really good in-store staff. They were friendly and gave me lots of advice whilst collecting the item I'd ordered online. Really knowledgable lady.
June 10, 2026
Start to finish a great experience
Start to finish a great experience. Ordered the bike online and collected from the Cheltenham branch.
Was fitted to the bike with no rushing to get me out the door. A++ and will use you for its first service!
April 11, 2026
All staff where very helpful and very…
All staff where very helpful and very knowledgeable about the best bike to get my 11 year old son
May 3, 2026
The guys at Leisurelakes Bikes are…
The guys at Leisurelakes Bikes are professional, friendly and so knowledgeable and always help with any advice on products or bikes. Their websites is excellent and things I have ordered arrived quickly. Highly recommended
December 2, 2025
Great service everytime
I've ordered from Leisure Lake bikes multiple times and had them service my bike - I have no complaints! The staff are always helpful and the online range is great! Click-and-collect is also very convenient!
December 30, 2025
Bike is fantastic!
Bike is fantastic!
Built brilliantly and the delivery was amazing! Very quit and efficient. The communication was brilliant.
January 17, 2026
Website easy to navigate and order!
Website easy to navigate and order!
Very friendly on phone and very prompt getting my order ready.
December 21, 2025
Very good on line ordering and delivery…
Very good on line ordering and delivery was very prompt
November 28, 2025
Friendly staff, found what I needed. Will visit again
I’d ordered some trousers for my son online and they came but unfortunately didn’t fit. I rang one of the shops up and asked if I could return to store they said yes so I drove to my local store and received a refund. When we were there we luckily found another pair and my son was very happy. Helpful staff. Would buy from them again.
October 14, 2025
Collected my bike from Leisure Lakes…
Collected my bike from Leisure Lakes Cheltenham store. I found the staff very helpful and friendly. I would definitely use them again.
October 3, 2025
Great experience at Leisure Experience
Great experience at Leisure Experience. The staff were exceptional.
September 7, 2025
Great communication and service.
August 10, 2025
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