New carbon wheels upgrade where fitted to my road bike super fast turn around from the workshop & staff where all very helpful. Great service & advice.
Company replied
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New carbon wheels upgrade where fitted to my road bike super fast turn around from the workshop & staff where all very helpful. Great service & advice.
Company replied
UPDATE. 18 months ago I wrote a glowing review for The Edge Cycleworks in Lancaster. I bought a Trek Pro Caliber 6. It is excellent tough fast reliable no problems whatsoever and it looks grea... See more
Brilliant customer service. Bought a new jacket from them a few weeks ago. Unfortunately after its first wash, one of the seams came away. Rang the shop and went down, they couldn't be more helpful, t... See more
Good service but sadly Riyal Mail ruined my experience. Ended up £4.45 out of pocket due to order not arriving initially and a new order being sent out. Goods all arrived necessitating me parcelling u... See more
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Written by the company
Fast, Reliable Home Delivery + Click&Collect
103 Penny Street, LA1 1XN, Lancaster, Lancashire, United Kingdom
Asks customers to review
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Replied to 81% of negative reviews
Typically replies within 1 week
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Leisure lake bikes in Lancaster saved my bike trip and helped me with fixing a new seat clip for the saddle as it was broken. They were friendly and super helpful. I was very relieved as I came up from London and couldn’t find a shop who had the right clip to fix. Thank you
The shop went above and beyond by a manager going all the way to a different branch just to get a spear part for me so that my wheels would be done on time. Absolutely brilliant.
Easy to contact and very friendly staff. Issue I had wasn’t resolved to my satisfaction but not really staffs that was at fault more the fact there were no dealers close to me to get problems solved
I turned up on a Friday afternoon with a snapped chain, in less than 15 minutes they'd fitted a new one and I was on my way.
I purchased a bike online for collection from their Lancaster store. The store contacted me to check the details and again when it was ready. In store they were helpful and efficient
Simple online order, cheapest on the web, and hassle free collection.
Great online shop and price. Collected from store and was assisted by very friendly and knowledgeable staff. Top service
all dealings with staff and management were possative. everyone was halpful, knowledgable and professional. i have used them before and will not hesitate to use them again. highly reccomended.
Having ordered the product, company personnel kept in touch regarding despatch and expected delivery and were professional throughout.
I have shopped many times here and always had a good service and good prices
Bought a new e-bike online and it was delivered quickly by the LL team with clear assembly instructions and all the necessary tools. I had a couple of issues and queries which Pete, Ian and Rob were all very helpful in addressing over the phone. Very happy with my purchase and the excellent customer service from the whole team and highly recommend LL to anyone looking for a new bike or help with any existing bike issues.
Can't fault anything. Bike is exactly as I expected it, and the delivery service was spot on
i go on a 3 day mtb holiday tomorrow. this morning my ebike kept switching itsself off. i called the local store at 9am and explained my problem and the fact im due to go away tomorrow. eventhough they were fully booked up they still told me to bring my bike in for a diagnostic check. we discovered it was a damaged cable on the range extender. they didnt have one in stock so they are getting one picked up and delivered to them from ulverston - TODAY - so that i can collect it this afternoon. i cant fully express how much i appreciate the assistance they have given me with this and turned what was becoming a worry into something that will be sorted out in time for my trip away. THANK YOU
Tony fixed my Brompton in a matter of minutes so I could still catch my train. The service was efficient, friendly, well-priced, with excellent communication, and made a huge difference to my journey. Thank you so much Tony, Ian and team at Leisure Lakes Bicycles.
Good choice and good value components. For most part prompt delivery, but two items missing. Were polite and reponsive on the phone when informing them of the missing items, but it took another reminder to get them to ship these items. All arrived now, so all good in the end.
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