Leisure Lakes Bikes - Nottingham Reviews 204

TrustScore 4.5 out of 5

4.7

168 Wilsthorpe Road, DE72 3AG Derby, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff are always friendly and helpful. Ive ordered a few things for collection at the Derby store and usually always buy something else aswell as they have a good shop and layout, which is rare to fin... See more

Rated 5 out of 5 stars

The guys at Nottingham are so helpful and patient. Bought a new turbo Kenevo expert and the lads showed me through every detail and technology really patiently considering I am an annoying know it al... See more

Rated 5 out of 5 stars

I bought a new bike and some necessary accessories, and the team (unsure if Andrew and Andy are the same person - but it was mainly one young man helping me) anticipated my needs well. For those that... See more

Rated 5 out of 5 stars

Purchased 2 bikes from the Long Eaton store.staff were excellent, Very helpful and attentive. Went out of the way to track down the bikes we wanted, allowed a trial ride and ensured they were spot on... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and 17 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With 14 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £50 & get FREE Delivery!*

Contact info

  • 168 Wilsthorpe Road, DE72 3AG, Derby, Derbyshire, United Kingdom

  • 01332 872947

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Staff are always friendly and helpful

Staff are always friendly and helpful. Ive ordered a few things for collection at the Derby store and usually always buy something else aswell as they have a good shop and layout, which is rare to find nowadays! Thank you Derby store

April 22, 2026
Rated 5 out of 5 stars

Friendly, supportive, and familiar.

I bought a new bike and some necessary accessories, and the team (unsure if Andrew and Andy are the same person - but it was mainly one young man helping me) anticipated my needs well. For those that prefer delivery: I do suggest using Click & Collect because the store visit was worth the trouble for me.

March 13, 2026
Rated 5 out of 5 stars

Bike ordered from the website

I ordered an EMTB via the website and was contacted the same day by a member of the team at the Nottingham shop. They explained the process of preparation and their selection of the best day to post the bike out.

When it arrived it was in perfect condition due to the brilliant packaging with a few simple instructions to assemble the bike with the supplied tools.

February 25, 2026
Rated 5 out of 5 stars

I love ordering from LLB

I love ordering from LLB. Always helpful staff in store, do their best to get whatever I need, whether that be parts or workshop service.

July 16, 2025
Rated 5 out of 5 stars

BOTTOM BRACKET

Took my MTB in for urgent work. Wasn't booked in. Had to wait for a short time but managed to squeeze the job in just before the workshop closed. Andy Ramsdale the manager took the job on himself. 5*

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time…shop elsewhere

Today rang to check stock of a product told I stock product put aside drove 40mins to find out stock was not instock

Previously visited with my kids and even they said the vibe of the shop was stone cold with zero customer service

Will not shop with these again based on this.

Basic service failed multiple times.

Tried to support local bricks and mortar stores but genuinely don’t think they care one bit

People Take your business elsewhere

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Sorted

Easy to locate desired item. Fair price and reasonable shipping cost. No drama. Arrived as advised. Sweet 👌

December 18, 2025

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