Great experience from start to finish. Bought online but spoke to customer service, store and workshop all were really helpful. The bike came from Nottingham and the workshop guys kept me inform... See more
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See what reviewers are saying
I ordered a part online for click and collect because it meant I could get it straight away for a rush job I was doing on a customers bike. Unfortunately the stock stated at my local store was incorre... See more
Company replied
Brilliant customer service. I ordered something on line, it wasn’t suitable for my bike. I took it into store to return. The staff were great and friendly. I ended up spending more in store, main... See more
Company replied
The guys at Nottingham are so helpful and patient. Bought a new turbo Kenevo expert and the lads showed me through every detail and technology really patiently considering I am an annoying know it al... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
168 Wilsthorpe Road, DE72 3AG, Derby, Derbyshire, United Kingdom
- 01332 872947
4.6
Excellent
210 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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Always helpful in store and online…
Always helpful in store and online great bunch of knowledgable staff
December 29, 2021
Brilliant service
December 27, 2021
Really helpful staff
Really helpful staff, great bikes. I have bought two from there now. My favourite bike shop in the East Midlands by an East country mile.
December 14, 2021
Reply from Leisure Lakes Bikes - Nottingham
Thanks for the feedback Daryl! Glad you're enjoying the bikes, best choice by an east country mile. Give us a shout if you need anything else! 👍
Great service
Not my local bike shop but I always travel over to Leisure Lakes in Derby for servicing and repair because these guys know what they are about and I trust them to do the job properly. What I also like is the fact that they communicate so well with the customer so you know what stage they’re at with repairs/ orders etc.
Good value and well recommended.
December 11, 2021
Great local bike shop
Great local bike shop. Have purchase several bikes and loads of accessories, always good on price and service.
December 5, 2021
Fantastic bike shop
Fantastic bike shop
Friendly knowledgeable staff
Great selection of mountain bikes, plus electric mountain bikes.
December 2, 2021
Great service from Andy and Simon at…
Great service from Andy and Simon at the Notts store. Andy was really helpful answering everything I asked. Quick responses on e-mail as well. Great experience.
November 4, 2021
Unprompted review
Handy to have LL nearby!
Handy to have LL nearby!
Good service from my local LL, Nottingham.
Handy to be able to click & collect online and collect reward points too.
November 1, 2021
Can't fault the guys ordered online for…
Can't fault the guys ordered online for store pick up my address is Dorset(where I live) and arranged collection in derby (where I work) , they emailed to check there was no mistake on my order, all sorted collected quicker than originally quoted . Needed some extra bits from the shop and nothing was a problem will definitely always use them in the future.
October 30, 2021
Breaston store
Recently attended the Breaston store, I found the staff welcoming and knowledgeable. The ordering process online was simple and the bike was built and ready for collection the following day. No hard sell and cashback also paid promptly.
October 20, 2021
click & collect is great, but 9 days wait not so much
Got my purchase via click & collect as l live 10 minutes away from the Nottingham shop and this saved me paying postage and having to be home when it was delivered.
However click & collect from most place's nowadays is following day..... had to wait 9 days 😪
October 12, 2021
Good service
Ordered exposure sync lights online & collected in store. The lights don’t sync and when they finally do they soon forget each other but still as lights they’re really good and Leisure Lakes had these cheapest anywhere. Staff were friendly, would certainly use them again
October 10, 2021
Always excellent service online and in store
Always excellent service online and in store. Couldn’t get the AXS Gear's to work when I fitted to wife’s bike. Shop worked out needed a diff mech hanger for sram, fitted it checked gears etc, no charge, brilliant.
October 8, 2021
My go to bike shop all ways helpful 😁.
September 27, 2021
Great service
Great service, and made adjustments to fit as required Bike was prepared and ready to go at agreed time. Second purchase from here.
September 22, 2021
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