Leisure Lakes Bikes Reviews 

8,441
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,324 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, quality, and competitive pricing, often finding good value and items that exceed expectations. Many highlight prompt, well-packaged, and on-time delivery. The staff are frequently described as professional, helpful, and knowledgeable, providing excellent service. However, some customers noted product quality issues like missing parts or poor setup. Others found staff dismissive or unhelpful, particularly regarding aftercare and repair communication.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising quick delivery times and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Price

Consumers are highly satisfied with the pricing, frequently mentioning competitive and fair prices for... See more

Staff

Users describe positive interactions with staff, often highlighting their knowledge, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic pre sales service but more importantly after sales superb. No issue too small. Bought specialised bike 4 weeks ago and can't fault the service. Get the impression that they all love cycli... See more

Rated 5 out of 5 stars

LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more

Rated 5 out of 5 stars

Leisure lakes Coventry is a brilliant bike shop, great stock but also willing to order stuff you need at a competitive price. The staff are fantastic, highly knowledgeable and super friendly making i... See more

Rated 5 out of 5 stars

Supper quality and service. Only time will tell about durability so as to match the price. I am very confident that every single item they sell will easily exceed expectations. Keep up the gre... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 77% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(8,441)

1,309 reviews in the last 12 months

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Rated 1 out of 5 stars

I cud off bid on the bike .have you got cowboss work for you .that not good .that all i have to say .still wating Check the bike is put to gether properly . I omst bid the crak cam off wen riding

I pic up a bike. Wot cost 4000 pounds. And ride it home and omost bid the crak cam off .and I cud off been hit by a car but he stop just in time. So lookey but the the bike back in the shop after 3 day off riding it to work .the motor not working and thay dot no wen I will get it back ..but the boss toll then to sort me out a speer bike till I get min back ..but I'm not happy whiv the bike thay give me

June 16, 2026
Rated 5 out of 5 stars

Good experience at Bedford branch in July 2026…

Had a good experience in July 2026 buying a Cube Reaction Hybrid Pro 800 e-mtb from the Bedford branch, with first-rate advice, support and communication from Luke, Colleen and Alex, who helped put together a bike that fits me perfectly, as well as researching all the best add-ons for my riding style. Great service all round. Definitely recommend!

July 18, 2026
Unprompted review

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