Liars & Lovers Reviews 

81
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I bought the heart-shaped tritium earring for piercing (I have 8 including my cartilages and multiple lobe piercings). I have extremely sensitive ears - so I was happy to see an affordable company wit... See more

Rated 5 out of 5 stars

I truly enjoy shopping for items from Liars & Lovers. They have a large amount of lovely jewellery. I have been very pleased with everything I have purchased: they have high quality, exquisite & taste... See more

Company replied

Rated 5 out of 5 stars

Originally saw this ring in M&S, unfortunately they didn't have my size but as I had bought the matching earrings I did some research online and found Liars and Lovers had the same ring in my size. I'... See more

Rated 5 out of 5 stars

The customer service team dealt with my query in a professional and timely manner. Great service and an excellent example from a UK company. Give their website a look. Lovely stunning jewellery at... See more

Company details

  1. Fashion Accessories Store
  2. Costume Jewelry Shop
  3. Jewelry Store

Written by the company

Our mission is to be the online destination for bold, outspoken, fashion-loving people that express their unique sense of style through affordable but incredible accessories designed to last. We aim to build a brand that encourages people to confidently explore and have fun with the duality of style through a wide range of fashionable accessories.


Contact info

3.8

Great

TrustScore 4 out of 5

81 reviews

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3.8

All reviews

(81)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for items

January 12, 2022
Liars & Lovers logo

Reply from Liars & Lovers

Hi Carol,

We are so sorry for the poor experience you have received from us.

I have sent you a £20 gift card and refunded your order. Information on this has been sent to your email also explaining the situation regarding your order.

If you have any questions, please email us @ care@liarsandlovers.co.uk.

Many thanks,
The Liars & Lovers Team

Rated 3 out of 5 stars

Falling pendant

Delivery was slightly delayed but my main problem was with their beaded necklaces that have pendants on, I have bought 3 of these and on each one the pendant has fallen off of the string necklace on the first wear.

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a items of jewellery which I…

I ordered a items of jewellery which I have loved to wear! Unfortunately, one of the necklaces broke as soon as I opened the package. I emailed customer service and they emailed me back immediately with a very warm and personable message and issued a new necklace free of charge. What more could you ask for in terms of customer service!

September 14, 2021
Rated 3 out of 5 stars

Very speedy delivery but items out of stock

Very speedy delivery. However the available stock online does not get live updated, so both times I ordered something, I had items that were out of stock. Bit frustrating, but they did refund me immediately, and offered a 10% discount the second time it happened.

September 12, 2021
Rated 1 out of 5 stars

I brought my ring for a stand in for my…

I brought my ring for a stand in for my engagement and wedding ring as mine won't be ready on the day they've come and they are two different size and the engagement looking ring out of the set is wonky at every angle

September 5, 2021
Liars & Lovers logo

Reply from Liars & Lovers

Hi Joy,
We are so sorry your product changed shape when we dispatched it to you. We are currently looking into why this has happened.
Upon reading your review, we have fully refunded your order and have sent you a £50 gift voucher you can redeem at any time. This should go to your email address. If you have any issue redeeming the gift voucher, please contact us at care@liarsandlovers.com.
Many thanks,
Paul from Liars and Lovers

Rated 5 out of 5 stars

Love them!

The earrings I ordered arrived within a few days without any issues and wrapped nicely.
They’re in fact a second pair. I liked them so much the first time I had to have them again. I recently damaged the first pair I bought 1.5 years ago in their Soho shop. Love them! Couldn’t be happier!

August 18, 2021

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