Liars & Lovers Reviews 

81
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought the heart-shaped tritium earring for piercing (I have 8 including my cartilages and multiple lobe piercings). I have extremely sensitive ears - so I was happy to see an affordable company wit... See more

Rated 5 out of 5 stars

I truly enjoy shopping for items from Liars & Lovers. They have a large amount of lovely jewellery. I have been very pleased with everything I have purchased: they have high quality, exquisite & taste... See more

Company replied

Rated 5 out of 5 stars

Originally saw this ring in M&S, unfortunately they didn't have my size but as I had bought the matching earrings I did some research online and found Liars and Lovers had the same ring in my size. I'... See more

Rated 5 out of 5 stars

The customer service team dealt with my query in a professional and timely manner. Great service and an excellent example from a UK company. Give their website a look. Lovely stunning jewellery at... See more

Company details

  1. Fashion Accessories Store
  2. Costume Jewelry Shop
  3. Jewelry Store

Written by the company

Our mission is to be the online destination for bold, outspoken, fashion-loving people that express their unique sense of style through affordable but incredible accessories designed to last. We aim to build a brand that encourages people to confidently explore and have fun with the duality of style through a wide range of fashionable accessories.


Contact info

3.8

Great

TrustScore 4 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(81)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sunglasses

Amazing sunglasses quick and effective delivery

April 26, 2021
Liars & Lovers logo

Reply from Liars & Lovers

Thank you for letting us know that you like our sunglasses and quick delivery. We really appreciate the feedback and ​look forward to seeing you on liarsandlovers.co.uk again.

Many thanks,
Liars and lovers

Rated 5 out of 5 stars

Great Products!

I ordered three necklaces and a pair of earrings and I love them! They don’t fade when they get wet and they look beautiful. Would 100% recommend.

April 15, 2021
Liars & Lovers logo

Reply from Liars & Lovers

Thank you for letting us know that you like our earrings and necklaces.

We really appreciate the feedback and ​look forward to seeing you on liarsandlovers.co.uk again.

Many thanks,
Liars and lovers

Rated 5 out of 5 stars
Liars & Lovers logo

Reply from Liars & Lovers

Thank you for letting us know that you like our fast delivery and products.

We really appreciate the feedback and ​look forward to seeing you on liarsandlovers.co.uk again.

Many thanks,
Liars and lovers

Rated 5 out of 5 stars

Delightful products

Delightful products, good delivery service.

March 8, 2021
Liars & Lovers logo

Reply from Liars & Lovers

Thank you for letting us know that you like our fast delivery and products.

We really appreciate the feedback and ​look forward to seeing you on liarsandlovers.co.uk again.

Many thanks,
Liars and lovers

Rated 4 out of 5 stars

Looks good, feels a bit cheap

Came pretty quickly ans looks really nice!!!
Only thing are that the 'chain' feels quite cheap and not very sturdy... also the clasp doesnt shut on it's own and I have to manually shut it each time I put it on.. does look very nice though x

March 7, 2021
Rated 5 out of 5 stars

Hey,

Hey,
Brilliant service, quality of the products are outstanding xx I've had family comment on my chain and earrings, can't wait for lockdown to be over to wear these out and about x

March 2, 2021
Rated 2 out of 5 stars

wrong item received

wrong item received, but quick delivery!

February 19, 2021
Liars & Lovers logo

Reply from Liars & Lovers

We are so sorry that you received the wrong item. This is something we have worked on to mitigate this from happening again.
I can see that we refunded the order on the 22th of Feb 2021, but if there is anything else we can do, please contact us at care@liarsandlovers.com.
Many thanks,
Liars and Lovers

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, arrived the next day , lovely product , great service, only downside was the pair of more expensive earrings would have been nicer in a gift box but otherwise great service

February 10, 2021
Rated 2 out of 5 stars

Whilst the staff were very nice proceed with caution

Whilst the staff were very nice - the piercer was chatting so much he put in the wrong earring and had to change it after the fact which was very painful and likely aggravated the wound. The metal earring I bought from them resulted in many problems so after 7 months I bought a 14c gold earring and then the piercing very slowly started to improve. I had the helix piercing a year ago and it is still healing. Regardless of what they tell you is okay - DO NOT wash your hair for a few days and keep the area clean and dry for 6 months (do not let your ear sit under water or running water in the shower until at least 6 months has passed). I was told it was okay to wash my hair and for the ear to get wet in the shower - it led to many issues all of which were painful. Good luck!

February 1, 2021
Unprompted review
Liars & Lovers logo

Reply from Liars & Lovers

We are so sorry that you received this poor experience from our previous piercers. This should not have happened.

To apologise, we would like to send you a £10 gift card which you can redeem at any time. To claim this, please can you email care@liarsandlovers.com.

Many thanks,
Liars and Lovers

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look