Karen made the loan process so easy. I was kept informed at all times regarding the progress of my loan. Karen also answered any questions that I may have had.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We initially used Karen to purchase a home and she was extremely pro active, helpful and got us an amazing deal. As interest rates sky rocketed, Karen maintained contact with us always looking for t... See more
Karen went above and beyond to help myself and my partner within the whole house buying process from start to settlement. She always answered my emails even when they probably didn’t make much sense t... See more
We used Karen to refinance our home finding us a better interest rate and change of bank. Had a great experience working with her that we used her again to finance a car. Not only was Karen dealing w... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Contact info
Melia Cove 4, 6155, Canning Vale, Western Australia, Australia
- 0417 974 643
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We used Karen to refinance our home and new car
We used Karen to refinance our home finding us a better interest rate and change of bank. Had a great experience working with her that we used her again to finance a car. Not only was Karen dealing with the car yard and finance company which ended up being more of a run around then needed, we had conference in Karen to get the loan over the line. Chasing it up and kicking butts for us to pick up the car on the arrange time.
Thank you Karen and look forward to any future dealings if they arise.
Karen was so supportive during the…
Karen was so supportive during the loaning process, especially as a first home owner. Karen was able to help me through the whole process and was there when I needed. Couldn't recommend enough
Karen is a real asset to Liberty
Karen at Liberty has been extremely helpful to me over the years, for help with financing house and car loans. She is attentive, very quick to reply, and diligent with her work. I rave about her to all my family and friends.
Amazing communication and follow up…
Amazing communication and follow up service. Went above and beyond and would recommend Karen again and again.
Efficient and helpful!
Karen was so incredibly easy to deal with, helpful and put our needs at front.
Thank you so much for making this process easy and quick.
Highly recommended and will be using in future.
Professional and prompt service
Great friends and professional service and nothing was to difficult to manage at any stage of the financial process.
Top notch
Karen went above and beyond to help myself and my partner within the whole house buying process from start to settlement. She always answered my emails even when they probably didn’t make much sense to me at the time. Her patience and professionalism is top notch. We would do it again as long as Karen was there to help.
Karen helped us to get our home loan…
Karen helped us to get our home loan approved without all the fuss and issues. She went to great lengths to answer all our questions that were asked. Will be using her services again.
Karen is AMAZING!
Karen offers honest advice and is always willing to go the extra mile! Easy to contact and super quick to respond! Highly recommend!
Karen was friendly
Karen was friendly, knowledgeable and explained the best bank package that would suit our financial goals. Changing financial institutions was seamless with Karen, very happy clients.
Ecellent service and advice
As always Karen went above & beyond with the recent refinancing of our mortgages.
She found the best fit and deal for our circumstances, was extremely patient with our uncertainty & the few unexpected road blocks that arose in the process.
We could not have done it with out her professional help and guidance.
Karen is incredible
Karen is always extremely knowledgeable and super efficient. Karen goes out of her way to make the experience easier for us especially having 4 kids.
Thank you for everything as always
Karen was extremely helpful throughout…
Karen was extremely helpful throughout our property buying and selling experience. She patiently and promptly responded to our many questions, even after hours and on weekends, and advised us on a number of properties throughout almost a year before we settled on one. Thank you Karen for helping us through what can be a daunting and confusing process, to successfully purchasing our dream house.
Excellent service
Karen was very professional and friendly. She also went the extra mile to make sure we have the settlement done in time.
Successful deal
Thorough even with dealing with difficult situations with me being away and with weird bank requests.
Karen is very responsive and provides…
Karen is very responsive and provides alot of knowledge and experience through the process.
Karen is amazing and made the whole…
Karen is amazing and made the whole process seamless. We highly recommend 👌
Best Mortgage broker
Always a pleasure to deal with Karen. We have used her on multiple occasions over the last 18 years and wouldn’t go to anyone else for our financial needs. She is helpful, efficient, and just a delight to deal with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







