Karen made the loan process so easy. I was kept informed at all times regarding the progress of my loan. Karen also answered any questions that I may have had.
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We initially used Karen to purchase a home and she was extremely pro active, helpful and got us an amazing deal. As interest rates sky rocketed, Karen maintained contact with us always looking for t... See more
Karen went above and beyond to help myself and my partner within the whole house buying process from start to settlement. She always answered my emails even when they probably didn’t make much sense t... See more
We used Karen to refinance our home finding us a better interest rate and change of bank. Had a great experience working with her that we used her again to finance a car. Not only was Karen dealing w... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
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Contact info
Melia Cove 4, 6155, Canning Vale, Western Australia, Australia
- 0417 974 643
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Great communication and work ethic
Karen is exceptional at her job and is…
Karen is exceptional at her job and is always happy to help in all aspects of her role. When ever called upon, Karen always goes above and beyond. Thanks Karen.
Perfect from start to finish
Karen is honest, transparent and trust worthy, easily to deal with and professional in every way.
Fantastic service
Karen is very friendly and down to earth. She was extremely patient with us and went above and beyond to assist us with our mortgage needs and get us the best rate possible.
Fast efficient friendly service
Fast efficient friendly service. Karen took the hassle out of the application process.
Top broker
We initially used Karen to purchase a home and she was extremely pro active, helpful and got us an amazing deal. As interest rates sky rocketed, Karen maintained contact with us always looking for the best financial option to suit our needs. We recently re financed and Karen was able to save us more money which at this present time is extremely helpful.
Karen has always regularly kept in contact about our finances and her follow up service is of just as high standard as her initial service.
We have had Karen help us few times…
We have had Karen help us few times over the years. She’s very knowledgeable and makes for a smooth process. Would happily Recommend her to others
I spend alot of time out of Perth
I spend alot of time out of Perth, and would of struggled finding and securing my first home by myself. Karen helped me massively and made the experience pleasant.
Karen helped to navigate all of the…
Karen helped to navigate all of the paperwork for a purchase with good, clear instructions.
Fantastic service
Karen was fantastic with her communication and did everything she could to help us out.
Karen done an awesome job in finding us a first home loan
Karen done an awesome job in finding us our first house loan. It was very easy, quick and stress free. We would highly recommend her 😊
Karen has been massively supportive if…
Karen has been massively supportive if all financial situation and questions that I have had, has helped me through difficult financial situations after a separation and family issues. Couldn't rate her highly enough In all circumstances
Karen
Karen, is a forthright person who honestly sought the best solution for our requirements. After some delay from the bank's side Karen diligently continued to liaise with the bank and regularly kept us informed as to what was going on. Highly recommend.
great service
very helpful from the initial contact through to the very end , prompt and efficient
Karen went over and beyond to make sure…
Karen went over and beyond to make sure we got the best deal possible. It was great to have someone do all the ground work since i didn't have the time working full-time work. I would highly recommend Karen to anyone that would like a friendly, honest and professional mortgage advisor to assist them with their financial needs.
Karen is now my go to lady!
Karen was so patient and understanding with the whole situation. Her replies were quick and she knew exactly what she was talking about. Nothing was to hard, I will recommend Karen to anyone needing a broker!
Thank you for everything
Above and Beyond
Above and Beyond
Karen goes above and beyond. From the moment of first contact, the communication was second to none and the process was smooth and simple. There was never a question Karen couldn't answer and we knew where we were at all throughout the process. It felt like Karen was on our team, and has helped make our dreams become reality.
Above and beyond helpful and very…
Above and beyond helpful and very informative.
1st time around for us and way out of our depth, you made it hell easy. Thank you
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